Variant Option Product Options
Shopify Product Options App for Shopify
Rating
4.6
feedback
1,045
chart
#281
All reviews
Rating Breakdown
Review RSS Feed
Feb. 29, 2024
We had questions about multilingual translation and they were very efficient in allowing us to translate our variants into 2 languages (FR & EN) and display the variant images.
Feb. 21, 2024
The server is down a lot. I have had the app a week and have already wasted a lot of time refreshing and waiting for the app to be available to work in.
You will be happy to hear we switched to another company called StackHERO February 21st at 4am PST. We upgraded our mysql version, client library, and have unlimited connections now. We haven't seen any emails about this issue since. I am sorry for all the issues, and the inconvenience it has caused you and your business. We were trying our best to work with the company we used for the MySQL database. We went back and forth with them making changes, thinking the issue was fixed only to have it come up again intermittently. It has been very frustrating to say the least. Let me know if you are still haveing any issues or if you need any help.
Feb. 20, 2024
The application is good, the bad thing is the customer service. I have been waiting 1 week for a problem related to the payment buttons to be fixed, since the problem starts when I activate the app, and after 1 week I still have the problem and I am still waiting for the developer to connect to fix it. I have uninstalled the app and installed another one that I have no problem with.
I am sorry it took a while to fix the issue Vahan. I see Martin was able to fix the issue you initially reported with the dynamic checkout buttons being doubled within 3 days. Unfortunately the issue with the dynamic checkout button being disabled is deep within Shopify's code and not an easy fix. Martin, my technical expert, was going to review this and see if there was anything he could do but you uninstall the app before he had a chance to look into this deeper. I am sorry for the inconvenience this caused you and your store. We do our best to offer quick support but sometimes there are issues that take longer to fix, and sometimes there are issues that we can't fix and they are out of our control.
Feb. 19, 2024
Great app and the support team is very patient and tries their best to help, highly recommended!
Feb. 14, 2024
Really easy to use. Allow me to give lots of different personalisation options to customers. Simple, easy, works well. Thank you
Feb. 10, 2024
Feb. 9, 2024
Excellent app and the customer service is impeccable! Would highly recommend :)
Feb. 5, 2024
You won't have to spend much time in learning this. It's simple to use. And support team is great, they respond to mails quickly. Thank you and great work Relentlessly!
Feb. 3, 2024
This is one of my favorite Shopify apps. It’s very straightforward and very simple to use. The cost is not exorbitant for what it does. And it makes my life much simpler. If you were looking for something to add variance to your Shopify products I recommend this app wholeheartedly. Well done guys.
Jan. 29, 2024
Jan. 16, 2024
I’ve used this app from the start of my website and while there’s been a few bumps it works great and worth the monthly fee
Jan. 13, 2024
Jan. 11, 2024
The app looks clean, and the service if there are any problems is also amazing!
Jan. 10, 2024
Had a few issues with thew app communicating correctly with my theme. Most likely theme issues but Martin and Jon are always extremely fast to respond and get things fixed. Even fixed an issue i didnt even notice. Thank you
Jan. 8, 2024
Jan. 22, 2024
Will go above and beyond to provide a solution. Quick and easy to work with
Update: Hi, Ollie. We were able to fix your issues without needing access to your store. If you have any more issues let us know. Previous message: I am sorry you are having issues. I see I emailed you back 10 months ago asking for you to give us more permissions to look into the issue but I never heard back. At the time I thought the issue might have been with the Rebuy app you were using. I don't see any more recent emails besides that. Jon Relentless Apps.