All reviews

Rating Breakdown

  • 5
    88% (935 ratings)
  • 4
    3% (33 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (57 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 21, 2024

The server is down a lot. I have had the app a week and have already wasted a lot of time refreshing and waiting for the app to be available to work in.

Using app

12 days

Total reviews

1

Average rating

1.0

Developer Reply

You will be happy to hear we switched to another company called StackHERO February 21st at 4am PST. We upgraded our mysql version, client library, and have unlimited connections now. We haven't seen any emails about this issue since. I am sorry for all the issues, and the inconvenience it has caused you and your business. We were trying our best to work with the company we used for the MySQL database. We went back and forth with them making changes thinking the issue was fixed only to have it come up again intermittently. It has been very frustrating to say the least. Let me know if you are still having any issues or if you need any help. Jon Relentless Apps [email protected]

2 / 5 Share

Feb. 20, 2024

The application is good, the bad thing is the customer service. I have been waiting 1 week for a problem related to the payment buttons to be fixed, since the problem starts when I activate the app, and after 1 week I still have the problem and I am still waiting for the developer to connect to fix it. I have uninstalled the app and installed another one that I have no problem with.

Store

UDENIA

Using app

15 days

Total reviews

1

Average rating

2.0

Developer Reply

I am sorry it took a while to fix the issue Vahan. I see Martin was able to fix the issue you initially reported with the dynamic checkout buttons being doubled within 3 days. Unfortunately the issue with the dynamic checkout button being disabled is deep within Shopify's code and not an easy fix. Martin, my technical expert, was going to review this and see if there was anything he could do but you uninstall the app before he had a chance to look into this deeper. I am sorry for the inconvenience this caused you and your store. We do our best to offer quick support but sometimes there are issues that take longer to fix, and sometimes there are issues that we can't fix and they are out of our control.

5 / 5 Share

Feb. 19, 2024

Great app and the support team is very patient and tries their best to help, highly recommended!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Really easy to use. Allow me to give lots of different personalisation options to customers. Simple, easy, works well. Thank you

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Excellent app and the customer service is impeccable! Would highly recommend :)

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

You won't have to spend much time in learning this. It's simple to use. And support team is great, they respond to mails quickly. Thank you and great work Relentlessly!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2024

This is one of my favorite Shopify apps. It’s very straightforward and very simple to use. The cost is not exorbitant for what it does. And it makes my life much simpler. If you were looking for something to add variance to your Shopify products I recommend this app wholeheartedly. Well done guys.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Using app

About 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 28, 2024

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

I’ve used this app from the start of my website and while there’s been a few bumps it works great and worth the monthly fee

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

The app looks clean, and the service if there are any problems is also amazing!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Had a few issues with thew app communicating correctly with my theme. Most likely theme issues but Martin and Jon are always extremely fast to respond and get things fixed. Even fixed an issue i didnt even notice. Thank you

Store

3docity

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Will go above and beyond to provide a solution. Quick and easy to work with

Using app

Over 2 years

Total reviews

1

Average rating

2.0

Developer Reply

Update: Hi, Ollie. We were able to fix your issues without needing access to your store. If you have any more issues let us know. Previous message: I am sorry you are having issues. I see I emailed you back 10 months ago asking for you to give us more permissions to look into the issue but I never heard back. At the time I thought the issue might have been with the Rebuy app you were using. I don't see any more recent emails besides that. Jon Relentless Apps.

5 / 5 Share

Jan. 4, 2024

This app was so easy to install and set up in my Shopify Store. Jon was the first to reply to my many requests searching for an app that allowed my customers to choose from different images to create their own custom art print. I set up my new product in no time at all. I highly recommend their app and look forward to seeing what add ons they do in the future. Thank you, Michelle

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Super App, die mit Debutify Theme kompatibel ist. Kann ich nur empfehlen!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Tak for anmeldelsen

5 / 5 Share

Dec. 21, 2023

I needed to add customization to some products and adter watching tons of videos and trying to follow along in editing code (unsuccessfully) I found this app. I love it! Super easy and does exactly what I need it to do. The only downside is that it doesn't work in POS and I have to do in person orders on the website instead of POS.

Using app

About 2 months

Total reviews

1

Average rating

5.0