All reviews

Rating Breakdown

  • 5
    88% (924 ratings)
  • 4
    3% (31 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (55 ratings)
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5 / 5 Share

March 18, 2020

the greatest variations app in the store , the support is great they helped me with everything I needed

Store

Hayaku

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

Great app. Very easy to use and set up. Great features that allow you to add bespoke variants and options. Superb Support - speedy and helpful.

Using app

Over 1 year

Total reviews

11

Average rating

4.6

5 / 5 Share

March 17, 2020

This has been the best app I have found that gives me all the options I need cheaper and quicker than any other app I have found. Customer service is quick and helpful.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2020

I tried a ton of custom product apps but finally decided on this one because it takes the design of my Shopify theme. It is so easy to use & has everything I need for my shop. When I came across a small issue, they were so quick to help solve it for me and even worked over the weekend to help get it fixed for me. They went above and beyond to help. So thank you for the support and customer service! Most of all, thank you for creating this app, I spent so many hours installing and uninstalling other apps before I found this one. :) Here is my site to see an example: https://sunnyblossomdesigns.com/collections/wix-templates/products/wix-website-design-8374

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2020

Amazing App! Does everything we wanted it to. We needed an app that could handle some very complicated customization to our products for our customers and the app did a great job with that. And the support we received was amazing! They responded quickly and helped us to get it working perfectly for our website. A+ Customer experience!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2020

This app is easy to use and adds essential functionality that we are needing for the launch of a new configurable product. Saved us hundreds if not thousands of dollars vs custom development. Now I'm considering more ways we can use app functions for other products sold on our site. The developers have been extremely helpful getting everything working with our custom Shopify templates. Very happy.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 16, 2020

The app is working wonderfully. I had used another app and they totally screwed up my site code and some functionalities didn't work afterwards. I switched to you guys and I've had no problems. Thanks

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2020

Great App! It helps in increasing the conversion rate by providing a splendid user experience. Very good support. Keep up guys.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2020

Great app, provides different product options. The customer support answer really fast and they were very helpful

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2020

We wanted our customers to be able to customize each of our products to get exactly what they wanted and this made app is the only one that makes it possible. It gave us so many options to add to each product and super easy to use. We love it and couldn't offer all the options we do without it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2020

I absolutely LOVE this app. I have several products where I need the customer to input information. Now I can set this to require that information before they can add it to cart, saving me hours of time, email back and forth, and potential missed orders. The additional "add on" feature is definitely going to increase sales. I had a little glitch with this app being blocked by another app and Martin quickly figured out the issue. All around this is one of the best apps we've added to our site and the best service we've received. Thank you!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2020

We tried several product option personalizer app and we find it difficult, hard to understand, lot of data to process, no support, etc... Then we found Best custom, and everything changes for our business. Now we can propose a lot of different option and its really easy to set up. A part of that, great team and support from Jon and Martin !! Your customer are important for you and we Thank you !

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2020

Good app!!Thx for the support! Good app!!Thx for the support! Good app!!Thx for the support! Good app!!Thx for the support!

Using app

12 days

Total reviews

4

Average rating

4.0

5 / 5 Share

March 2, 2020

Best custom product options is an essential app for my store! All my tie racks that I make are customizable so my customers choose their size, wood, and hardware finish. I was limited by the 100 variations on my regular listings, but this app has been a game changer. I started using the basic edition, but was missing out on revenue from price upgrades for a few of my options. So I upgraded to the advance plan, but the prices weren't being added in the cart. A quick email to the Relentless team and they fixed some code and I just had my first order with price add-ons that covered my next months subscription price. Thank y'all so much for making this app!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2020

Hands down one of the best app out in the market for product customization. Not to forget to mention, I tired at least 10 different apps before this, all top rated ones and none could solve my problem. All of them have limitations and none offers the kind of customization that BCPO does. And if you are making a Bespoke Tailoring site, this product will solve all your customisation problems. The support they offer is awesome. You get replies with minutes. They also replied to my emails on weekend. Made some great suggestions which made it so much easier for me to get the customization's as needed up and running in no time. Special thanks to Jon. I really appreciate your help. I created a job and asked for quotes to get the customization's done, and believe me the quotes I got were crazy. Also the time lines the vendors were expecting were like 30 to 45 days. And one email to the relentless team and my needs were fulfilled within minutes. Jon also made suggestion which made the customization look even wonderful and changed the entire look of the website. Thank you Relentless team. Keep up the good work. Keep supporting relentlessly.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

March 2, 2020

Has a ton of potential. Super easy to add customization (monogramming in my case) and add-on pricing. I had to uninstall it because it prevents customers from using discount codes at checkout which my customers rely on. Rumors are this issue will be resolved at some point and then I will look to re-install if I haven't found an alternative by then.

Using app

About 2 hours

Total reviews

1

Average rating

3.0

Developer Reply

We have updated our app and we now offer a solution for discount codes on the cart page. You can test it on our demo page. https://tinyurl.com/vspu3ub Please email us at [email protected] and we can help you fix this on your site.

5 / 5 Share

March 2, 2020

Fantastic app which allows us to do everything we need to sell our customised sweet jars and pouches. Support is responsive and friendly. Highly recommend this app to anyone.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2020

Good app! And if you ever need help, Jon and Martin will make sure the issue gets solved! Great customer Service.

Using app

About 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 26, 2020

Been using the app for a short while and its great for file uploads of custom items. The download method of files should be more intuitive.

Using app

24 days

Total reviews

1

Average rating

4.0

Developer Reply

The images used to download with the correct file type when you clicked on them, but Shopify made a change a few months back to .webp files. There isn't anything we can do, I am sorry about that. You can download the original file type following the instructions on this article https://www.relentlessapps.com/kb/how-to-download-file-uploads-as-the-original-file-type-jpg-png/

5 / 5 Share

March 1, 2020

Just the app I needed for a contact lens store. The grid variant solved all of my headaches! Had a small issue installing the app but Jon got me back up and running really quickly. Thanks for the great app and support guys! Would definitely recommend this to anyone who has complex products. EDIT: Everytime I had a bug, Jon and Martin would solve it for me really quickly. We all know that bugs will appear from time to time, and it is completely normal as everybody has different themes and codes. But it's the support that really counts. For a 2-man team, Jon and Martin have given me better support than many other big app developers out there. So if anyone is looking for a great product options app, please do give these guys a go! They really are great people to work with!

Using app

12 months

Total reviews

2

Average rating

5.0