All reviews

Rating Breakdown

  • 5
    88% (925 ratings)
  • 4
    3% (31 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (55 ratings)
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5 / 5 Share

March 1, 2020

Just the app I needed for a contact lens store. The grid variant solved all of my headaches! Had a small issue installing the app but Jon got me back up and running really quickly. Thanks for the great app and support guys! Would definitely recommend this to anyone who has complex products. EDIT: Everytime I had a bug, Jon and Martin would solve it for me really quickly. We all know that bugs will appear from time to time, and it is completely normal as everybody has different themes and codes. But it's the support that really counts. For a 2-man team, Jon and Martin have given me better support than many other big app developers out there. So if anyone is looking for a great product options app, please do give these guys a go! They really are great people to work with!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

I make a product with about 500 variable options that have dependencies and really complex needs and I was able to get all of that done with this app. I even emailed in a request for something specific in dark mode and got a reply back from Jon quickly and they went in and made some needed adjustments for me. I really like being able to mix it up with different styles like dropdowns, radio buttons, etc.

Using app

10 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 21, 2020

Love the app. Does what it's supposed to do and is easy to understand. Tried another competing product before installing this one and it was completely impossible to even get started. Highly recommended for anyone looking to add custom combos or add-ons to their product pages.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

5 star support! Good app but mis-charged some of my customers due to speed issues with the check out - quickly resolved by reaching out to support for a code change. Exciting to hear that the "discount code" box disappearing issue will soon be resolved too.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

The app works great and everytime I needed help, the support team was very helpful. It even shows the custom options on the homepage if you have a featured product there. Thank you.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 14, 2020

I could not be more satisfied with this app or with the customer service the developers provide! The app does everything I need it to - makes my product listings so clean and beautiful looking with the color swatch and image options for variants. I had a minor issue that Martin fixed quickly, and the communication and follow up from Jon was amazing. Highly recommend!!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

Fantastic app and very good support who went out of their way to help with any issues we had, would highly recommend.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2020

This app has completely changed the look and feel of my product pages. It's incredible! It took my site from looking like it was "Do It Yourself" and transformed it into a top-notch, professional-looking presence.

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

Great app! This We have used other customizing apps but none have given the breath of options that Best Custom Product does. Perfect for customization's that require images and swatches and it looks great and functions well too! Easy to use and the support is always super quick and always helpful.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2020

I LOVE THIS APP!!! It’s so easy to understand, it's visually organized and so easy to use…and it’s beautiful on the product pages. The best yet, the information flows seamlessly through the checkout process, cart and order processing. I highly recommend the Advanced Plan with the added features. Having gone through (2) other apps — nightmare — I was budget conscious. Then I gave yours a go…and it’s more than worth the monthly cost!!!! Any Shopify store owner should have this app in their tool kit.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

Folks, I have tried the top rated options apps on Shopify and let me tell you that non of them have worked as expected. This one however works well after some adjustments from the support team. Also the look of it is very professional as if it was made for my theme :) Bravo bravo bravo Relentless Apps, you nailed it! Keep up the good work.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

Originally I was looking for long term options that didn't require a monthly app fee, however this has been so worth every penny! I had tried so many solutions to my issue of needing to gather custom product data for my Shopify store. Originally I wanted a Typeform, I've tried Zapier, and many automated custom information funnels. This app has everything you'll need and more. It makes me want to offer even more customization on all my products because it is simple and easy. Not to mention the customer service has been phenomenal helping explain anything I've needed guidance on. Thank you Jon and Martin!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

May 16, 2020

It’s a nice app, however there are bugs sometimes, therefore it is 4 stars. Saying that, the team try to fix them quite quickly.

Using app

12 months

Total reviews

8

Average rating

3.9

Developer Reply

Email us with any issues you have and we would be happy to fix them [email protected]

5 / 5 Share

Jan. 28, 2020

Great app! Exactly what I needed. I looked for a long time to find something that would allow me different options and dropdowns for the customer. This one hit the spot. I had some problems with how it appeared on my page initially and Relentless Apps responded quickly (within 8 hours) and got the issue cleared up. Best $$ I've spent on a Shopify app!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2020

I used this app to show the variant in different ways (dropdown but also colors and images) and the app works great. The support is great and helped me to fix a bug on my shop

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2020

When first installed, the app glitched at first. Sent in my problem and it was taken care of right away! :) Thank you, Jon and Martin!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

Amazing app - realiable and easy to use. Support is excellent too! I've reached out to the developer team a few times and their response came quickly and efficiently every time. I'd highly recommend Best Product Options.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

Customer support addressed a issue I had with aligning up the options with colors. They did a great job of making it look good. App was easy to use and makes options easy for your customers to choose from.

Using app

About 4 years

Total reviews

5

Average rating

3.4

5 / 5 Share

Jan. 9, 2020

We tried all of the product option apps on Shopify. This is the only app that made adding hundreds of variants to each product as painless as possible. We have some custom items with 300-400 variants each. With this app, you can add the variants by a comma separated list. The other apps do not do this (Bold Product Options was painful). Also, you can set it up to have the price change on the product page. The others did not. Technical support is great as well. I had an issue where the custom product options were not displaying in the cart. Martin hopped in the store and fixed it, quickly. This is a great app!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2020

Relentless app is brilliant, fulfils all of our business needs and the team there are quick to respond and very helpful. Highly recommend to anyone looking for smart product variations.

Using app

12 months

Total reviews

1

Average rating

5.0