All reviews

Rating Breakdown

  • 5
    88% (925 ratings)
  • 4
    3% (31 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (55 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 1, 2020

Initially this app did not work correctly with my theme. I reached out to customer service and they quickly fixed the issue and provided exceptional service. The app is easy to use and it works great in my store.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 1, 2020

I used this app to help me display more product options / variants. It has a fantastic customer facing interface and worked very well.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2019

Jon and Martin are incredible at customer service, and the app functions well. Almost everything is customisable, and easy to use!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2019

This was easy to install, and didn't interfere with payment/financing apps already installed. It made a big difference in the user experience almost instantly!

Using app

Almost 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 27, 2019

Top app I found on Shopify store for custom options. Jon and Martin were super helpful with all our personalized requests needed to for our site. Highly recommended!

Store

COURYAH

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thanks you for the review. We try our hardest to give the best customer service.

3 / 5 Share

Dec. 12, 2019

This app does provide a way to customise the product options and it was really easy to use. It has the conditional logic that I was looking for. However a huge drawback is that I am unable to connect a product image to the product selections. I am afraid that if this isn't resolved I will have to look for another app, it is a non negotiable for me. But it was easy to use and looked good in my Shopify store, so if you don't need to connect images then it is a good option for customisation.

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Our app can load an image associated with a variant if you are using Shopify Options. Sometimes certain themes need some code to make that compatible. Can you contact us here https://www.relentlessapps.com/contact/ or send us an email at [email protected] and we can fix the issue for you.

5 / 5 Share

Dec. 12, 2019

We use this app in my webshop where I sale custom socks. It works perfectly for us. But the most important is the great support they offer. We are no experts in digital technology and have no programming skills... great support is a dealbraker. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2019

I use this app to help me put the options of my products and it works really good. The app team has been really helpfull, thank you very much !

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

***** 5 stars! This app is a game changer. I can have "upgrade" options to my products without having to create more variants. I have different add-on options for different products and it's easy to duplicate for other products. It has also worked seamlessly with changing the theme for my store. And the customer service is excellent! They have been fast and helpful with any questions I have. HIGHLY RECOMMENDED!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2019

I had some issues with the install of this app. Support responded quickly and with info that helped me solve my issue. On a Saturday no less! Unexpected and great support service!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2019

The Help Team is fantastic! We met some error after installed the app and the team made every effort to help us out. Highly recommended.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2019

We have enjoyed using this app so far! We downloaded it with the goal to be able to move away from drop down variants to more visible swatches in both color and word form. This app has delivered both. In addition, we had an issue with trying to integrate with another app, and they added coding to help accomodate. We appreciate the app and service!

Using app

5 months

Total reviews

9

Average rating

4.7

5 / 5 Share

Dec. 3, 2019

Awesome App. Had a minor issue with the integration with my theme and the support team was able to get a permanent solution integrated promptly. Great App and Great Service. Highly Recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 2, 2019

Great great app and very easy to configure but there is one huge problem. If i add a text field to a product, the text you write in there is the same color as the background. Is there any setting or something different to fix that. Thx for help

Using app

40 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi Manuel we fixed the issue for you. Is there anything else we can help you with?

2 / 5 Share

Dec. 1, 2019

The app would be almost perfect except it has no way of showing products swatch colors and the developers/customer service do not care about your problems. They will give 50% effort. If you have a complicated problem just don't do it. If it's simple then go for it. Literally 75% of the time it doesn't charge the customer for the add-on. I lost so much money not catching them. I don't recommend at all but it could be a nice fit for you depending on your theme and how complex the add-ons need to be. It's very upsetting because it has a lot of potential. To summarize, the customer service do not care about problems, it doesn't charge the customers, and I just get lots of problems with it. Just save yourself the trouble if you bought a theme. IT WILL NOT WORK.

Using app

4 months

Total reviews

3

Average rating

4.0

Developer Reply

You said our app was almost perfect besides the price add-ons not functioning. Send us an email to [email protected] and we will make sure everything is fixed and work properly.

5 / 5 Share

Nov. 23, 2019

Very easy to use and looks great on the front end. Customer support has been superb - helped me with a custom request and really came through!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2019

This app and the customer support are awesome! Haven't had many problems, and any that I have had they've fixed!

Store

powrco

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2019

Great app! Easy to work with and get the response from support quickly when you have problems! 5 stars!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2019

Great app! I discovered this app and found that it is indeed the best! Seamless installation and intuitive in using.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2019

App works great . The support team is very professional and respond right away. They have helped me multiple times.

Using app

Over 4 years

Total reviews

2

Average rating

5.0