All reviews

Rating Breakdown

  • 5
    88% (925 ratings)
  • 4
    3% (31 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (55 ratings)
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5 / 5 Share

Sept. 3, 2019

Great app, very easy to use! Support was very helpful and answered all my questions in a very timely manner!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2019

Great app. Support helped us get it operational with a new theme. Works well and support was fast!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2019

Great for all my custom tumbler options and all the color options to choose and having my customers agree to our terms

Using app

2 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 29, 2019

I really wanted to like this app. I really did but the premium plan has overall failed for me. Firstly, the order print page wasn't showing the values my customers were choosing. I contacted the Relentless team and they got back to me immediately, saying tech support would keep in touch within 4 days. It has been weeks and no one got in touch. Secondly, I implemented several coupon codes for email subscribers and for various sales including free shipping. It's been a month and I thought it odd that no one was using these coupon codes. That is, until I realized my "Discount Code" field during checkout was completely missing. I looked it up and thought maybe I had to upgrade my account. Well, $70 later, nothing helped. I then did some testing and realized the main issue was this app. For some reason, when customers select variants with an upcharge, discount codes just simply don't work. Automatic discounts don't show a newly calculated subtotal and the discount code box on the checkout page is no longer displayed. The only way customers could add a discount code was if they chose options that didn't cost extra. This app was great from the get-go but after using it for a month, I realize the serious limitations of the premium plan and will unfortunately, have to update my 400+ items for something else more viable and compatible. I think this app is excellent for shops that don't have any upcharges on their variants. The basic plan will work perfectly but if you're going for the premium $18.99 plan which lets you add pricing for your variants, I would recommend another app's premium plan like Product Customizer. It's $19.99 but works seamlessly with discounts which I really appreciate.

Using app

28 days

Total reviews

1

Average rating

3.0

Developer Reply

We have updated our app and we now offer a solution for discount codes on the cart page. You can test it on our demo page. https://tinyurl.com/vspu3ub Our app is compatible with Shopifys free Order Printer App, if you add a few lines of code. Below is more info. https://www.relentlessapps.com/kb/shopify-order-printer-app-compatibility/

5 / 5 Share

Sept. 3, 2019

Very nice app and easy to use. Nice layout. Would be nice to add a tooltip for explanation. Quick response after questions by email. Great!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 26, 2019

I love this app now that I've sorted out all the bugs. Support was great. My only recommendation would be the ability to add size dimensions for file uploads.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2019

the app works like a charm and is easy to setup and understand. and the support offered by the team is amazing! very helpful and quick to respond and solve anything that i requested. very kind and helpful! i recommend them!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2019

Awesome app and amazing support team!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2019

After trying to custom code my product options and failing I tested a couple different apps out there with their free trials. None compared to 'Best Custom Product Options' look and simplicity. And when I had a couple issues with installation they were able to get back to me same day with solutions. Thank you! We love our storefront.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 13, 2019

Tested out few apps like this one and I want to say that this is the best. Not only it loads instantly after adding the code they suggest to my theme, but the options and functionality it provides are unmatched. You can definitely count on their support too, which is fast, professional, and do their best to help you. Keep up the great work!

Using app

4 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Aug. 12, 2019

Awesome app and amazing support team! I'm happy to pay small fee to get my site look professional. Great app!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2019

Jon and Martin help us with the set up really quick and efficient. Thank you guys for your quick help. Would definitely recommend this app. Easy to set up and it looks great.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2019

Easy to use, set very straight forward and looks great on the site. Had an issue once in the 3 months I've been using it and fixed right away. 10/10 support. Highly Recommend

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 6, 2019

This was a huge Godsend. Our website is customs made and I fired the people who made it but was left with a glitch on mobile devices where they couldn’t scroll through the drop down to choose all the product variants the bottom of the website was in the way. So they could only choose from the first variant and not any others on mobile devices. It was going to cost a lot to try and have someone figure out the code of the team that wrote the code for our custom theme and hunt down the issue. I found your ap and it solved the problem in less than 5 minutes. Love all the options as far as how to display variants! Thanks!!!!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2019

After looking into several Custom Options apps for my store, I decided that this app, Best Custom Product Options, had the best selection of features including: unlimited options, sizable color and image swatches (choice of round or square), option buttons (some apps did not even offer buttons), file upload, and conditionals (in the Advanced Plan). The conditionals (e.g, if Size = Small then...) can be very handy and allow you to hide unneeded options depending on your response to the conditional. Also some easy to use custom settings and the ability to duplicate one product's options to another product or group of products. The developers of this app were friendly and responded to questions promptly.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2019

This is a really good app. Easy to use and surprisingly flexible. The developers were also very good at ensuring it had fulfilled my requirements and even wrote some custom code for me to tweek the product to my personal preference. If you want to spruce up the presentation and add another layer of professionalism I definitely recommend this app.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2019

I used this app to allow customizable fashion accessories. Allowing users to change colours, materials and add engraving. The app out of the box is great but to add, Jon, Martin and the rest of the team behind Best Custom Product Options provide amazing customer service. Quick emails with direct support leading to immediate solutions. Try the app out!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 13, 2019

(updated) The app had a little stumbling out of the gate, most likely due to a big update. With that in-mind, customer service was extremely responsive and the bug was fixed quickly. Now it works just as marketed.

Store

BPBats

Using app

About 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Sorry for the initial problems. I sent you a discount to try and make up for the issues you went through. I see you have been using the app for a while. We would appreciate if you could update your review and write about your experience using the app for the last months. Thanks you, Jon Relentless Apps

5 / 5 Share

July 29, 2019

this is a great option if you want to include swatches in your product options and your theme doesn't support it

Using app

3 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Nov. 19, 2019

Thank you Relentless Apps team. perfect app perfect, People behind it, thank you for the great customer support

Using app

11 months

Total reviews

2

Average rating

5.0