All reviews

Rating Breakdown

  • 5
    88% (925 ratings)
  • 4
    3% (31 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (55 ratings)
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5 / 5 Share

July 23, 2019

I love how you can add all these options that you’re limited with Shopify. Now these options don’t appear to be integrated with the cart, but giving customers a multitude of options was the game changer for me.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2019

After trying a couple of the more complicated similar apps, I am so happy with this one. It is easy to install and use, and gives me and my customers what we want.

Store

Quaotic

Using app

3 months

Total reviews

2

Average rating

3.5

5 / 5 Share

July 22, 2019

I'm still learning how to work with the app, but I will say that the customer service has been fast and very helpful.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2019

Excellent customer support. The application works very well for us at the moment. I would gladly recommend this app to companies that want to have product customization features in there product page.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

July 17, 2019

This app was easy to setup - much easier than one of the major competitors! The documentation was easy to understand and I had our swatches set up in a couple of hours vs days. I think it would be even better if they had the ability to do 2-color swatches as well as being able to use images that had already been uploaded instead of having to reload them for each swatch group.

Using app

Over 3 years

Total reviews

2

Average rating

2.5

Developer Reply

Our app does have an option called auto image swatches which uses the images you have already uploaded to show as image swatches. We also have a duplicate function to duplicate your settings onto other products.

5 / 5 Share

July 9, 2019

The app was just what I was looking for it was easy to use, good functionality and great support. 5 stars!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2019

Works perfectly for our store, no issues, very happy with it! Had to contact customer support for some help and they responded quickly..all around great experience so far.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2019

Provides a critical feature for a shop with many variations for products. Easy setup. There were some compatibility issues with our theme but the support team was quick to lend help and get us up and running. Would definitely recommend!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2019

The app does exactly what it says and the customer service they provide is top-notch. Thanks for the help. Update: I can't get over how helpful this team is. They have gone above and beyond to help me and I can't sing their praises enough. Thanks again!!!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2019

Relentless has been great to us! They were very responsive when we had a minor issue. They were very fast to solve it, we really appreciate them and highly recommend them.

Using app

6 months

Total reviews

6

Average rating

5.0

1 / 5 Share

June 25, 2019

PLEASE BE CAREFUL! the app is now having access to order and customer details which they previous never asked. Giving your customer data to a third party app which doesn't need it to function can be harmful for your business

Store

Marcani

Using app

11 days

Total reviews

1

Average rating

1.0

Developer Reply

We updated our permissions so we can create price add-ons. These permissions allow our app to create draft orders. If you look at similar product option apps you will see that they require the same permissions. I understand it might be scary to give permissions to a third party app but they are necessary for our new price add-ons feature to work. I hope you understand. Martin & Jon Relentless Apps

5 / 5 Share

June 21, 2019

I'm really happy with this app and the customer service! I had a conflict with the app and the theme I was using, but Jon and Martin were quick to respond and get it fixed. I moved my shop from Magento to Shopify and this app along with shopify variants is all I needed for my custom product options to work just as they did before.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2019

I love the app! I use it mainly to configure various swatch settings. I tried a few other ones, but I found this one to be the easiest, with the most variety and to configure is so simple. I was also looking at the custom text and logo options, especially to create custom engravings. It does give you the option for custom text and uploading of logo's, so to make this app even better, I would suggest to have a preview of the text available, as well as an option to select a specific font. Other than that, this is really an excellent app and the support so far has been outstanding. I can really recommend this to anyone.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2019

Good app customer support helped me with my issues would recommend this app to everybody that needs variants

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2019

I love this app, it has transformed my product options to look uniform around my whole store. Thanks for making shopvarela.com look nice.

Store

Varela

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2019

I installed 2 other apps before this one, and they were confusing and their customer service was slow and unclear. I am so glad I installed THIS app! It is so much simpler...easy to use and whenever I ask a question I get a reply very fast! Worth the money, great app!

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 18, 2019

We have several customers who have private accounts with us. This App is awesome for situations like this. Plus, their support is outstanding. They get back to you promptly and are really willing and able to help!!!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

June 17, 2019

I have encountered a lot of problems using this application. The variants displayed on my site are not the same as those on the application. So I lost a lot of time because I had to start over every time until it was the right variants on my site. A few days later, the images were again not the right ones, it is a lack of professionalism towards my customers. When I contact the support to understand why I am having this problem, no answer... I do not recommend

Using app

6 days

Total reviews

1

Average rating

1.0

Developer Reply

I'm sorry you ran into issues with our app. I don't have any emails from you. If you can contact us again at [email protected] we can get this fixed. We will be happy to set up the app for and fix any issues you have. Jon

5 / 5 Share

June 15, 2019

I used this app to allow file uploads for personalized products to my store. I really like how quickly I was able to set up the virtual options and get it going. I’m really hoping to boost sales with this latest addition! Thanks Best Custom Product Options

Using app

3 months

Total reviews

12

Average rating

4.9

5 / 5 Share

June 15, 2019

The app works great and does what its supposed to do. The support for the app was absolutely amazing. They helped me with each and every problem I had with the app.

Using app

7 days

Total reviews

1

Average rating

5.0