CBB Video Background
Embed TikTok, YouTube and Vimeo videos right in your store.
Rating
4.4
feedback
88
chart
#472
All reviews
Review RSS Feed
May 24, 2023
Great app. Evan better service. I'm blown away. You don't need coding, it's simply amazing. I really recomend this app.
Thank you so much for the kind review. It's been a pleasure helping you with anything you need as we work hard to ensure our app and support team provides you with the best experience possible. Should you need any help, feel free to reach us back. We are here 24/7 at your service ๐ Have a lovely day, Customer Success Team I Shop Circle
May 12, 2023
Very responsive customer service from Valentina who got back to us with our implementation questions within minutes.
Thanks so much for the great review of the app and our support team! Glad to hear that valentina went the extra mile. Very much appreciated. Always at your service 24/7, All the best, Customer Success Team I Shop Circle
March 28, 2023
This is app is easy to use and more importantly the support team is exceedingly helpful, quick to respond knowledgeable. All around great app!
Thank you so much for leaving us a fantastic review. We are delighted to hear you are very satisfied with our app and support; and also, your kind words motivate us to keep giving our best. Should you need any help, feel free to reach us back ๐ All the best with your business, Customer Success Team I Shop Circle
Feb. 19, 2023
I uninstalled the app cut It was not suitable for my needs and the whole website got crashed. I think something is still left in the code. to whom could I contact to?
Hi There, I am sorry you've had a negative experience with our app :(...We have been trying to contact you by email, but without success. We pride ourselves on providing high quality customer support 24/7, however we never received any email request from you. We would be more than happy to help you with anything you need if you'd still like our assistance at [email protected] All the best, Customer Success Team I Shop Circle
Jan. 30, 2023
Easy to use and does the trick. Had an issue which has been fixed immediately by the support team within a day. Highly recommendable!
Thank you for the great review. Weโre so glad to be a part of your store's success and also we're happy to support you in your growth. Always at your service 24/7 :) All the best, Customer Success Team I Shop Circle
Dec. 30, 2022
I had a difficult coding request and thought to email the app developers for some general help. Valentina went above and beyond and coded my request herself!! It saved me hours of youtubing and researching online and she helped me with the request immediately and finished everything under 15 minutes. I would recommend this app to anyone and everybody! Great app and even better customer service!
We appreciate you taking the time to write this review! It's awesome to hear that you found our app very useful and that our amazing Valentina hit the mark for you. Please stay in touch and let us know how we can help you ๐ Have a lovely day, Customer Success Team | Shop Circle
Oct. 31, 2022
Really relatively quite convenient with amazing customer service who are happy to help and will make sure everything looks good as it should.
Thank you so very much for taking the time to review our app and for the wonderful comments you wrote about our support team. This motivates us to keep giving our best!! Cheers, Customer Success Team I Shop Circle
Oct. 20, 2022
The app works great! I like the different options for video display and functionality. Tech support is fantastic and very prompt. I recommend this app
What a nice review! It's awesome to hear that you found our product useful and it was our pleasure to serve you quickly and efficiently. We are always available 24/7 in case you need any help :) All the best!! Customer Success Team I Shop Circle
Oct. 4, 2022
first i am not like this app owner attitudes because , after i installed this app , this app was performing bad and slow to my site www.gymsupplementsus.com . i requested the app owner give me a call or come to google meet. he refused my request. the have not that facilities. humble to request to everyone avoid this app and i also inform to shopify app department to take legal action.
Sept. 29, 2022
really easy to use, been using it for a while now and it's very helpful. Will start using the other features soon!
Thanks for trying our app and thanks for this amazing 5-star review. It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience!! We're listening...Don't hesitate to reach out if we can be of help in any way :) Have a wonderful day, Customer Success Team I Shop Circle
Aug. 31, 2022
Guter und schneller Kundensupport. Ich hatte ein Problem mit der richtigen Positionieren und Formatierung eines Videos. Es hat keine 24 Stunden gedauert, da habe ich eine Custom CSS vom Kundensupport erhalten. Danke!
Aug. 26, 2022
Very fast answers and good service, thanks for the help credit to Support Valentina Very fast answers and good service, thanks for the help credit to Support Valentina
Thank you for taking the time to leave us this amazing 5-star review!! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Massive kudos to Valentina too, great job :) If you need anything in the future, please reach out to our support team and we'll be happy to help. Have a fantastic day, Customer Success Team | Shop Circle
July 8, 2022
Die App ist absolut intuitiv zu bedienen und die Videos lassen sich an jedem gewรผnschten Platz auf der Webseite platzieren. Ein kleines Problem auf der Startseite wurde vom Support innerhalb von wenigen Minuten behoben. So macht das Spaร! Herzlichen Dank!
Thank you for your amazing 5-star review! We're glad to hear you are satisfied with Video Background and that our support team assisted you properly. Have a lovely day, Customer Success Team | Shop Circle
June 15, 2022
Excellent app and great customer service. Our website can now display YouTube videos without the unsightly YouTube navigation. Highly recommend!
Thank you so much for your amazing review. We are always here to listen to our merchants and to give them the best experience with our app in terms of functionality and customer service...Cheers ๐
May 18, 2022
Great service, affordable product, no complaints! ...................................................
We love to provide the best service we can, and getting such positive feedback means the world to us. Thanks so much! ๐
May 8, 2022
Absolutely love the app. So easy to use and made my website look insaneeee!!! The whole support team was so kind and helpful and very very quick when it comes to resolving issues! i highly recommended. Thank you guys once again for all your support and help!
Hooray!! Thanks so much for the kind comments about the app and our support team.๐ It makes us happy that our app brings value for you and your business, and your kind words motivate us to keep giving our best. Cheers
March 17, 2022
App does what it says, and worked fine since installed. It would be great if it didn't slow down the site, i suggest to un-tick the Fast Loading as it kills the loading speed of the site especially on mobiles
Thank you for this amazing and helpful review!!....We are always optimizing the app & we'll pass your feedback onto our support team to see if there are any bugs causing the fast loading to not work as expected. Here is a link that may be helpful also: https://supportshopcircle.helpscoutdocs.com/article/69-how-does-the-fast-loading-option-work Don't hesitate to reach out if you need assistance with anything, we are always happy to help 24/7!!
Nov. 17, 2021
Extremely lovely and helpful crew. answered quickly and with detail until my problem was resolved. App is working as I hoped.
Thank you for your kind review! We are glad to know that the app is working as you expected ๐คฉ We keep working on delivering the best support possible. Any other requests you may have, do not hesitate to reach out. We will be happy to help ๐
Oct. 21, 2021
Amazing app and best customer service! They did individual adjustments for us and responded very quick!
It's great to hear such kind comments about our app and support team. We try our best to ensure the best experience. So, thanks for trusting us and for this amazing review!๐ Cheers, The Incubate Team
Oct. 21, 2021
This app is a lifesaver! It can replace any section on your webpage with your desired video and so much more! Plus the customer support is so quick! We had to go live a day after and help was provided within minutes!
Wow, thanks for these comments. Your review is also a life-saver. It motivates us to keep up the good work and serve you better. If further assistance is needed, we'll be 24/7 for you. ๐ All the best, The Incubate Team