CBB • Video Background
Embed TikTok, YouTube and Vimeo videos right in your store.
Rating
4.3
feedback
205
chart
#140
All reviews
Rating Breakdown
Review RSS Feed
March 28, 2023
This is app is easy to use and more importantly the support team is exceedingly helpful, quick to respond knowledgeable. All around great app!
Thank you so much for leaving us a fantastic review. We are delighted to hear you are very satisfied with our app and support; and also, your kind words motivate us to keep giving our best. Should you need any help, feel free to reach us back 😊 All the best with your business, Customer Success Team I Shop Circle
March 28, 2023
Nett, aber zu teuer, für diese Funktion würde ich nur 1,99 € zahlen anstatt 10,99 $. Dafür ist die Funktion zu unwichtig und verlangsamt zudem den Store. Ich werde es sehr wahrscheinlich nicht weiter nutzen.
I am sorry you've had a negative experience with our app and pricing model. By the way, the app shouldn't slow down your store therefore someone from our team will contact you soon to explore options. Also, we would be more than happy to help you with anything you need if you'd still like our assistance at [email protected] All the best, Customer Success Team I Shop Circle
Feb. 19, 2023
I uninstalled the app cut It was not suitable for my needs and the whole website got crashed. I think something is still left in the code. to whom could I contact to?
Hi There, I am sorry you've had a negative experience with our app :(...We have been trying to contact you by email, but without success. We pride ourselves on providing high quality customer support 24/7, however we never received any email request from you. We would be more than happy to help you with anything you need if you'd still like our assistance at [email protected] All the best, Customer Success Team I Shop Circle
Jan. 30, 2023
Easy to use and does the trick. Had an issue which has been fixed immediately by the support team within a day. Highly recommendable!
Thank you for the great review. We’re so glad to be a part of your store's success and also we're happy to support you in your growth. Always at your service 24/7 :) All the best, Customer Success Team I Shop Circle
Jan. 24, 2023
Fantastic app and superior and fast customer support. The app is easy to use, but sometimes you need a little tweaking for your template. The support team replies quickly and always comes through for me.
We are happy to know that our app fulfilled your expectations and this really motivates us to keep improving the app and support we provide. Any other requests you may have, do not hesitate to reach out. We will be happy to help. All the best, Customer Success Team I Shop Circle
Jan. 5, 2023
This is a great app. It worked better than expected. It's easy to add videos to literally any section, loop them, autoplay them, and it's seamless. I really can't be happier with this app. As a video producer, it gives me unlimited ability to use video in a Shopify store.
Thank you so much for leaving us this fantastic review, your kind words and we appreciate you finding our app so useful! Our support team is always happy to help you 24/7 with anything you may need All the best, Customer Success Team I Shop Circle
Dec. 30, 2022
I had a difficult coding request and thought to email the app developers for some general help. Valentina went above and beyond and coded my request herself!! It saved me hours of youtubing and researching online and she helped me with the request immediately and finished everything under 15 minutes. I would recommend this app to anyone and everybody! Great app and even better customer service!
We appreciate you taking the time to write this review! It's awesome to hear that you found our app very useful and that our amazing Valentina hit the mark for you. Please stay in touch and let us know how we can help you 😊 Have a lovely day, Customer Success Team | Shop Circle
Nov. 16, 2022
This app is simply not working... I saw the video shortly on the site. Looked so bad even though it was a high quality video from youtube
Hi There, I am sorry you've had a negative experience with our app :(...We have been trying to contact you, but without success. We pride ourselves on providing high quality customer support 24/7, however we never received any email request from you. We would be more than happy to help you with anything you need if you'd still like our assistance at [email protected] All the best, Customer Success Team I Shop Circle
Oct. 31, 2022
Really relatively quite convenient with amazing customer service who are happy to help and will make sure everything looks good as it should.
Thank you so very much for taking the time to review our app and for the wonderful comments you wrote about our support team. This motivates us to keep giving our best!! Cheers, Customer Success Team I Shop Circle
Oct. 20, 2022
The app works great! I like the different options for video display and functionality. Tech support is fantastic and very prompt. I recommend this app
What a nice review! It's awesome to hear that you found our product useful and it was our pleasure to serve you quickly and efficiently. We are always available 24/7 in case you need any help :) All the best!! Customer Success Team I Shop Circle
Oct. 20, 2022
fantastic customer support very quicky fixed my problem. So happy, thank you. The app works great, I've tried many others and this is the best one
We can’t thank you enough for the kind words! It always warms our hearts to hear that you've found Video Background very helpful and about your great experience with our support team. Your feedback means the world to us!🤩 Cheers, Customer Success team I Shop Circle
Oct. 5, 2022
Helps your website look great and the customer support is always fast, helpful, and very friendly. Would recommend this app to anyone trying to make their website shine.
Hooray 🎉!! We're happy to hear you're having a fantastic time with us and thank you for your kind words about our customer success team! We're always happy to help 24/7 with anything you need. Have a lovely day, Customer Success Team I Shop Circle
Oct. 4, 2022
first i am not like this app owner attitudes because , after i installed this app , this app was performing bad and slow to my site www.gymsupplementsus.com . i requested the app owner give me a call or come to google meet. he refused my request. the have not that facilities. humble to request to everyone avoid this app and i also inform to shopify app department to take legal action.
Sept. 29, 2022
really easy to use, been using it for a while now and it's very helpful. Will start using the other features soon!
Thanks for trying our app and thanks for this amazing 5-star review. It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience!! We're listening...Don't hesitate to reach out if we can be of help in any way :) Have a wonderful day, Customer Success Team I Shop Circle
Sept. 1, 2022
Amazing app! Very easy to use and highly adaptable. I contacted support for assistance and they answered me extremely quickly and efficiently.
We're so glad to hear you're having an excellent experience using our app and your kind words about our customer service! Thank you for your amazing review and please reach out if you need further support. All the best, Customer Success Team I Shop Circle
Aug. 31, 2022
Guter und schneller Kundensupport. Ich hatte ein Problem mit der richtigen Positionieren und Formatierung eines Videos. Es hat keine 24 Stunden gedauert, da habe ich eine Custom CSS vom Kundensupport erhalten. Danke!
Aug. 26, 2022
Very fast answers and good service, thanks for the help credit to Support Valentina Very fast answers and good service, thanks for the help credit to Support Valentina
Thank you for taking the time to leave us this amazing 5-star review!! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Massive kudos to Valentina too, great job :) If you need anything in the future, please reach out to our support team and we'll be happy to help. Have a fantastic day, Customer Success Team | Shop Circle
July 10, 2022
Embed dynamic videos in your store in minutes From replacing static images to background video on your home page, Video Background enables you to choose any public Vimeo, YouTube, or other preselected video and embed it on any page in your shop in minutes.
July 8, 2022
Die App ist absolut intuitiv zu bedienen und die Videos lassen sich an jedem gewünschten Platz auf der Webseite platzieren. Ein kleines Problem auf der Startseite wurde vom Support innerhalb von wenigen Minuten behoben. So macht das Spaß! Herzlichen Dank!
Thank you for your amazing 5-star review! We're glad to hear you are satisfied with Video Background and that our support team assisted you properly. Have a lovely day, Customer Success Team | Shop Circle
June 15, 2022
Excellent app and great customer service. Our website can now display YouTube videos without the unsightly YouTube navigation. Highly recommend!
Thank you so much for your amazing review. We are always here to listen to our merchants and to give them the best experience with our app in terms of functionality and customer service...Cheers 🎉