CBB • Video Background
Embed TikTok, YouTube and Vimeo videos right in your store.
Rating
4.3
feedback
205
chart
#141
All reviews
Rating Breakdown
Review RSS Feed
May 18, 2022
Great service, affordable product, no complaints! ...................................................
We love to provide the best service we can, and getting such positive feedback means the world to us. Thanks so much! 🙌
May 8, 2022
Absolutely love the app. So easy to use and made my website look insaneeee!!! The whole support team was so kind and helpful and very very quick when it comes to resolving issues! i highly recommended. Thank you guys once again for all your support and help!
Hooray!! Thanks so much for the kind comments about the app and our support team.😊 It makes us happy that our app brings value for you and your business, and your kind words motivate us to keep giving our best. Cheers
April 20, 2022
Incredibly fast response time from the support team, they were able to help me with what I needed immediately!
Thanks for this fantastic review! Super happy to hear you had an excellent experience with our support team. We know how important it is always to have somebody to give us a hand when needed; that's why we're available 24/7 for you 😊...Cheers
April 19, 2022
Really great app and easy to use! The support team was also incredibly helpful when my limited CSS/HTML knowledge came up short.
Thanks for this amazing review. Great to hear you've found the app easy to use and our support team incredibly helpful 🤩. We are always happy to help 24/7. All the best!
March 24, 2022
this app is very helpful and took my website to a whole new level. The reason I felt the need to write a review, is because of the impeccable customer service that was literally available to me 24/7. Esteban was able to fix any issues or bugs for me, as well as help optimize the layout of my site. love this app
You've made our day!! Thank you for this amazing review; we appreciate the time you took to share your experience!😍...Our customer service is always willing to go the extra mile. Cheers
March 17, 2022
App does what it says, and worked fine since installed. It would be great if it didn't slow down the site, i suggest to un-tick the Fast Loading as it kills the loading speed of the site especially on mobiles
Thank you for this amazing and helpful review!!....We are always optimizing the app & we'll pass your feedback onto our support team to see if there are any bugs causing the fast loading to not work as expected. Here is a link that may be helpful also: https://supportshopcircle.helpscoutdocs.com/article/69-how-does-the-fast-loading-option-work Don't hesitate to reach out if you need assistance with anything, we are always happy to help 24/7!!
Feb. 19, 2022
I love love love this app! I was looking for a way to loop a video on my home page and this app has done it beautifully. You can see it on my homepage https://morethanswim.com
Thanks for your kind words, they mean the world to us 😍! Your store looks amazing with that video. We are so glad that you trust us, we wish you the best!
Dec. 1, 2021
Ottima! come da descrizione consente di aggiungere video nelle pagine in modo da sostituirsi ad elementi oppure in aggiunta, ci sono molteplici funzioni avanzate da selezionare. Essenziale
We are happy to know that our app fulfilled your expectations 🎉 This really motivates us to keep improving the app and support we provide. Thanks for trusting us and for this fantastic review! 😀
Nov. 17, 2021
Extremely lovely and helpful crew. answered quickly and with detail until my problem was resolved. App is working as I hoped.
Thank you for your kind review! We are glad to know that the app is working as you expected 🤩 We keep working on delivering the best support possible. Any other requests you may have, do not hesitate to reach out. We will be happy to help 😀
Oct. 21, 2021
Amazing app and best customer service! They did individual adjustments for us and responded very quick!
It's great to hear such kind comments about our app and support team. We try our best to ensure the best experience. So, thanks for trusting us and for this amazing review!🎉 Cheers, The Incubate Team
Oct. 21, 2021
This app is a lifesaver! It can replace any section on your webpage with your desired video and so much more! Plus the customer support is so quick! We had to go live a day after and help was provided within minutes!
Wow, thanks for these comments. Your review is also a life-saver. It motivates us to keep up the good work and serve you better. If further assistance is needed, we'll be 24/7 for you. 😍 All the best, The Incubate Team
Oct. 17, 2021
The app was a little quirky for me and I was having a difficult time getting the results I wanted so I opened a support ticket. I was expecting to hear back in 24 - 48 hours but I got a reply in minutes. They walked me thru the process and even were able to place it for me. I am new to shopify but I am definitely subscribing to this app because the customer service is other worldly. I have the app working now but the support team is super responsive and worth the price of admission.
Thank you so much for your feedback. We are always striving to provide you with the best support experience, along with reliable and intuitive apps. If there's anything we can do to improve your experience, please let us know. 🙌 All the best, The Incubate Team
Oct. 15, 2021
Seriously AMAZING app and swift responses to my questions - and they even fixed my issues immediately. I can't thank them enough!!! My site looks gorgeous, thanks so much!
We are glad to know you love our app and swift support! I agree your store looks gorgeous🤩Thank YOU for trusting us and letting us grow together.🙌 All the best, The Incubate Team
Oct. 11, 2021
Great app and support. I am very happy with the quick and friendly service. I got quite a few customizations done for my shop and everything runs smoothly. Great experience to work with these guys. Much recommended!
We are amazed by your positive words; we appreciate the time you took to share your thoughts!😍 Thanks for trusting us and for spreading the word. All the best, The Incubate Team
Aug. 30, 2021
Works very well and if you get stuck or confused the support team is very helpful and quick to respond.
Thanks for such a nice review! Happy to hear you like our app and support; this motivates us to keep it up. :) Regards, The Incubate Team
Aug. 19, 2021
how do we delete the background code after I have uninstalled the app, we installed it, then we didn't like how it looked with our website so I would like to delete the code
Thanks for your feedback. We have checked your store HTML and see that no traces of our code are left. You may rest assured that all app code is removed. Anyway, if you need anything else please tell us, we will be pleased to help.
July 13, 2021
Easy to use video app that doesn't require coding and comes with good support. We have been searching all over the internet & stumble across this app. Definitely worth checking out.
Your review made our day here!🤩 Thank you so for the kind words and for trying our app. Our support team will be ready 24/7 to help with anything you might need in the future too. We wish you the best in your business. Cheers, The Incubate Team.
July 2, 2021
I love the concept of the app. However, the functionality is reliable. it keeps freezing. Freezing increases as you add additional apps to site.
Thanks for your feedback, and sorry for any inconvenience this may cause you. Our support team has tested out the app in your store, and we haven't been able to replicate the behaviour you're mentioning. We also tried to reach out to you twice; the first time 30 minutes after your feedback was posted, and the second time yesterday, but we haven't heard from you. We'd love to take a deeper look as this is not the expected behaviour, and perhaps the situation is not related to the app itself. Please reply to our email so we can check it further. We will happy to help; we want you to be fully satisfied with the app and support. Kind regards, The Incubate Team
June 16, 2021
Great app that did exactly what I needed it to. Support was also a big help. Highly recommended for anyone wanting to add videos to their store.
Thank you so much for your feedback and for trusting us. We are always striving to provide you with the best support experience, along with quality and reliable apps. So, getting such positive comments means the world to us. Thanks for helping us grow!🙌 All the best, The Incubate Team
May 25, 2021
This app blows my mind!!! The features, the smooth integration and one of the very BEST support teams I have ever came across. I've searched a long time and tried a lot of other apps, none can do what this app can do. If you want to integrate YouTube videos to your store, this is the one to go! GREAT!!!