CBB Video Background
Embed TikTok, YouTube and Vimeo videos right in your store.
Rating
4.4
feedback
88
chart
#472
All reviews
Review RSS Feed
July 13, 2021
Easy to use video app that doesn't require coding and comes with good support. We have been searching all over the internet & stumble across this app. Definitely worth checking out.
Your review made our day here!🤩 Thank you so for the kind words and for trying our app. Our support team will be ready 24/7 to help with anything you might need in the future too. We wish you the best in your business. Cheers, The Incubate Team.
July 2, 2021
I love the concept of the app. However, the functionality is reliable. it keeps freezing. Freezing increases as you add additional apps to site.
Thanks for your feedback, and sorry for any inconvenience this may cause you. Our support team has tested out the app in your store, and we haven't been able to replicate the behaviour you're mentioning. We also tried to reach out to you twice; the first time 30 minutes after your feedback was posted, and the second time yesterday, but we haven't heard from you. We'd love to take a deeper look as this is not the expected behaviour, and perhaps the situation is not related to the app itself. Please reply to our email so we can check it further. We will happy to help; we want you to be fully satisfied with the app and support. Kind regards, The Incubate Team
June 16, 2021
Great app that did exactly what I needed it to. Support was also a big help. Highly recommended for anyone wanting to add videos to their store.
Thank you so much for your feedback and for trusting us. We are always striving to provide you with the best support experience, along with quality and reliable apps. So, getting such positive comments means the world to us. Thanks for helping us grow!🙌 All the best, The Incubate Team
May 25, 2021
This app blows my mind!!! The features, the smooth integration and one of the very BEST support teams I have ever came across. I've searched a long time and tried a lot of other apps, none can do what this app can do. If you want to integrate YouTube videos to your store, this is the one to go! GREAT!!!
April 29, 2021
I have never reviewed an app before on the Shopify app store, so clearly, Incubate has truly done something amazing for me to spend my time writing this review. --------Pros-------- -The customer service is the best I've ever seen... ever. I message. They reply. Usually within minutes. There have been many times where I get replies/solutions in under 10 minutes and I am on my way. -There is a lot of versatility with the app. You can truly do whatever you want with it. -It is rather easy to use! -It does what it says it'll do and more. --------Cons (but not really)-------- -Once or twice a month, I experience some sort of glitch with the app. Sometimes videos will disappear without reason. I can say for sure that a handful of times I thought it was the app but it was me and vise versa. On the flip side, contact them and they will have a solution in no time. I recently had all my videos stop working and contacted them. Within an hour, everything was back to normal and better than ever. -This could very likely not be related to the app at all but my website has a rather slow speed score. I am not sure if this is because of the app, the number of videos I have (around 15-20), or something completely unrelated. This isn't too important to me but I thought I'd point it out. Overall, 5 stars. It provides a more diverse experience to showcase my products that pictures simply can't provide. I look forward to continuing the use of this app on my website!
March 30, 2021
This was exactly what I was looking for! Love this app! I was able to place a High quality clip from YouTube on my home page, automatically start, and loop infinitely without having the annoying YouTube play bar and title and you can even remove the dark gradient! Tech support is great and responds quickly if any issue. Love it, worth the money
Jan. 22, 2021
This app was so easy for me to use. I have no HTML skills, and thank goodness, they were even needed! Just click and POOF! My video was live on my website and looping!
Jan. 19, 2021
I use it on my website to show a promo video in the background of my home page. Customer service is excellent and assisted me very well. Thanks
Oct. 22, 2020
This video background app is easy to configure and does what we need. Thanks Code Black Belt. Would give the app 5 stars if the fast loading option didn't conflict with the Shopify theme video on the home page. EpiTraceSentinelSolutions.com
Oct. 9, 2020
I still haven't reached the desired result yet but must say Code Black Belt customer service team has been really helpful so far. I hope we can can make this work.
June 25, 2020
I love the app it really improved the presentation of my site I got an awesome video up that connects with my customers... Im wondering if I can have different videos on different pages....
May 28, 2020
I've used this app on 4 stores now and it works out of the box superbly. If you need any fine tuning, the support is unbelievably good and rapid. This is one very fine app with an excellent support team to back it up. Highly recommend.
May 11, 2020
Very help app and has most of the features I need. The video created is responsive and works well on all screen sizes.
March 2, 2020
"SO BUGGY. I cannot replace an element or edit the preferences for my video. I cannot even chose the video I want as the background. Really brutal." Above is my original review. I am changing my review to 3 stars thanks to the great customer service and attempts to solve my problem. I am only rating 3 starts because I was still running into issues with loading other youtube videos on my site while using video backgrounds, the app seemed to cancel out my other videos so I could not use it.
Hello Josh, Thanks for trying our app. I can see that you contacted our support team and they configured the app for you and you were satisfied with the result, so we consider this request as solved now. Anyway, if you need any further assistance, just drop us an email at any time and we will quickly help you with the app configuration.
Dec. 17, 2019
I used this app to add video content that I created on the website. I couldn't figure out how to modify my Venture theme so they did it for me in minutes! Great app and fantastic service.
Oct. 23, 2019
Plugin was super easy and looks great. I am not a developer, so this really helped me quickly make my store better looking. I intend to use it more as I build out my site.
Oct. 22, 2019
Great and innovative product! Also good support but sadly there is no such feature for bulk editing. Our business drives around movies so it would be a tiresome hassle to add trailers for every movie 1 by 1.
Oct. 2, 2019
Fast support! Great feature! Highly recommend if you wan auto-play video on your site that compatible anywhere.
Aug. 8, 2019
Awesome app. Awesome customer service. These guys go above and beyond all expectation. Very grateful. Thank you