All reviews

Rating Breakdown

  • 5
    81% (166 ratings)
  • 4
    9% (19 ratings)
  • 3
    3% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    6% (13 ratings)
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5 / 5 Share

March 11, 2019

The movie is displayed beautifully. I am very satisfied.And,support correspondence is fast, and is kind. Thank you!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

March 4, 2019

does what it says it would do, easy to set up and nice and inuitive UI etc. There doesnt seem to be many apps on shopify that can actually do this so its a 5 star from us.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 25, 2019

Excellent customer service. If you have any issue just drop them an email and they will answer. Love the app as well. I'd give 10 stars if I could.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2019

This app is SICK! The most versatile and user friendly app I've ever used! Even a complete idiot can make their site look amazing now haha

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 8, 2019

Very confusing, I have no clue how to use this app. First time user, so will update after I see end product

Using app

About 2 hours

Total reviews

6

Average rating

3.3

5 / 5 Share

Dec. 28, 2018

Great app, really cool and makes the website look great. Would be better if they made it when you add in a section the video moves with it and doesn't mess up the page

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2018

123fffffffffffffffffffffffffffffffgggggggggggggggggggggggrrrrrrrrrrrrrrrrrrrrrrrhhhhhhhhhhhhhhhhhhhr

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

Simple and straight forward app for our website. Wish everything was this easy to change on our site. Great job!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2018

The app is very easy to use and straightforward. Is offering easy targeting mode where with one click of a button you can choose where you want your video to be played. Totally recommend!!

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 7, 2018

This is a wonderful app! The only thing better is their support. I had several issues THAT WERE MY FAULT and they quickly resolved all of them. I highly recommend them!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2018

Great app to make your store more alive. Also a good support team!!! I got a question and in less than 1 hour they replied and fixed my issue. Love this app! This is the update that my store needed

Store

ZenWear

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2018

I cannot thanks enough the team from Video Background CodeBlackBelt. I have received an amazing support from them, with fast and efficient email replies and solution making to customise my video display almost immediately. My site is now looking much more alive with video background. Thanks again, I totally support this app.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2018

Awesome! With the most amazing Video features in the developments. What a video for our SAFARI clients. WALTER

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 24, 2018

sometimes it works, most of the time it doesn't. waste of time

Store

Vokl

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply] The merchant only had the app installed for a few minutes before posting this review, after uninstalling the app, so we could not help with its configuration. We emailed the merchant to offer assistance in to configure the app, as it was a simple case of an incorrect configuration preference, but received no reply, despite trying more than once. If they had contacted us, we could have gladly configured the app for them. The app works smoothly as can be seen in the app demo store.

5 / 5 Share

Nov. 13, 2017

This app works great. Not only you can show full widht videos at your homepage, also you can do it at any custom page. My special mention to the support team, they work quickly and efficiently. I totally recomend this app

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2017

Not only did CODE BLACK BELT pimp the heck out of their extension for me, they also swag-daddied on the support response times and generosity! Check out the delicious fruit of their labour at allsafesecurity.co.nz, now featuring pre-buffering and a very schwifty introduction video

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2017

Frank has proven to be one of the most helpful professionals in the field. Can't thank him enough for his support. Fantastic app, fantastic team, can't believe it works so easy...thank you so much! I can see some complains, that I can't understand and must absolutely disagree with. Well numbers don't lie, just look at the number of 5star review. Legfekcentrum.hu

Using app

About 1 month

Total reviews

3

Average rating

5.0

1 / 5 Share

July 27, 2017

Watched a youtube video on this" Video Background" app and followed the instructions with the video and the app did not respond like the video said it would. The video explains that the app will do all the work, yeah right. Then the option for if the app doesn't work, is to email the developer, and wait for a response. Really? Only good thing about my experience with this app is I got a free trial. Good idea for app like this Codeblackbelt, but, please make this app better and easier to use. Also, update the youtube video on it..

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply] We emailed the merchant to check the video configuration in their store and noticed that the YouTube video URL was not set, preventing them from having the video displayed. In other words, their configuration was not complete. We offered to assist them, if they would forward us the video they wanted to put, but unfortunately, we received no reply.

5 / 5 Share

June 26, 2017

Really great App. Dont mind paying for this one. Works very well and they will help you if you need it if you message them. Takes a bit of practice at first to learn where to put the videos so you need to click on the right boxes but after a few tries, it really isn't hard, believe me if I can do it....

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

June 15, 2017

We have ben customers with shopify for aboth 12 months now.We have used around 30 / 40 differant apps they have, and delited most of tham as they dont and never ever works. In my soon 61 yers on this planet I have had several webshops and therfore also ben using many differant webhost companys around this planet, but anything like shopify and their apps I have never seen anything like it in any plase on this entire planet. The service,responds,backfees given us from this company and its app develupers you want find in your wildest dreams and immagination any simular as well as worst. I just made an phonecall to shopify support aboth your backgraound vidio crap thats neigther are working as it should as nothing happends whan you choose any backgrounds, and what did they had to say.The same story as always.Iam sorry for your problems we are here to help and blablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablabla As we just payd the outstanding invoice thar we have ben refusing to pay for more than 1 month now, as the CEO and owner of our company,I have desided to saty with this crap out the rest of this month and than moove to another webhost company as soon as we find one that actually are able and know how to sell a service that works as well as how they do business and deels with their customers. We HIGHLY DO NOT RECOMMAND USE OF SHOPIFY AND THEIR APP DEVELPERS. This recomandation are ment as an VERY SERIUS WARNING.

Using app

About 1 month

Total reviews

11

Average rating

1.4

Developer Reply

[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply] The merchant had the app installed and working properly in their store (up to a 3 weeks after this review was written), before they completely closed their Shopify account. After receiving this review, we contacted the merchant on numerous occasions to find out what the issue was, but received no reply. We then proceeded to contact Shopify support to help mediate the matter. The merchant had so many apps installed that they didn't know which ones they were reviewing and encountered various issues in their store because of that. In summary, it was a case of confusion and misunderstanding in reviewing the wrong app.