Hulk Volume Discount Bundles
The Hulk VolumeBoost - Volume Discounts App
Rating
4.6
feedback
642
chart
#529
All reviews
June 30, 2022
Très bonne appli si l'on veut faire des réductions progressives et augmenter le panier moyen. Je recommande
Hi, Thank you, dear merchant! We are truly grateful for your recommendation. Have a great day ahead! :)
June 24, 2022
Great customer service. Their customer service team and the development team really took care of my request and came with a solution.
Hi there :-) Thank you so much for the review. We are glad to help you out. Should you have any queries or concerns please feel to write us back. Best regards,
June 22, 2022
Was great to get detailed instructions on how to help install and get the app up and running. I look forward to having this app and hope the volume boost really helps with my business. A great user friendly app.
Thank you so much for such a wonderful review. We are glad to offer the best to boost your business and hopefully would like to see you with us for long here. Please feel free to write us back if needed any assistance. Best regards,
March 8, 2025
Using the app for over 5 years, issues were normally resolved on first contact but we recently had an issue and I have reached out to support a few times but the issue is ongoing. Received an email from the director of the company, I replied to it and have yet to receive a response. Loyalty doesn’t mean much by the looks of it.
Thank you so much for keeping faith in us. We are more than happy to assist and provide the best we can. Please feel free to write us back anytime if needed any assistance. Regards,
June 22, 2022
The VolumeBoost App goes between 5* and 2*. It can work beautifully for months... and then something happens. Latest issue was that customers tagged as trade received the right discount messages... but the wrong discount actually applied. Very annoying and most likely lost sales and a number of "I did not get the right discount".. with following apologies and refunds admin from our side. Credit to HulkApps (and they act with urgency) they put their developers on the issue and resolved the issue overnight... but I have not idea how many customer have come in and expected another discount and then left because they could not be bothered to raise the issue. More testing and quality assurance anf then we can maybe come back to 5 stars. Will review again in 6 months. Foe people who looked at the app in the past - please note that more customising features have been added.
Hi there :-) We apologize for the inconvenience caused. We have fixed the issue and we will definitely make sure such an issue will not occur in the future. We roll out proper QA before making any improvements and implementing the new feature in the App. Hope these changes will definitely be loved by the merchants like you and we look forward to gaining your trust to be completely satisfied with the App. Should you have any queries or concerns please feel to write us back. Best regards,
June 20, 2022
Some errors but customer chat service is fast and resolved the issue right away. Haven't used it long enough to give more detailed review
Hi there :-) We are glad to provide the best possible support we can offer. And we are looking forward to your detailed review once you use the app to the fullest. If you need any further assistance, please let us know and we would be more than happy to assist you with it. Best regards,
June 18, 2022
高評価のポイント ①質問に対してのレスポンスが早い。 ②他の同様のアプリに比べて、私のニーズに合っている。 課題 ①すべてが英語なので、アプリを理解することに、時間がかかった。 アプリへの理解が進まなかったので、他のアプリも検討しました。 ②小さなことにつまづき、時間がかかった。 操作マニュアルが必要と感じました。
Thank you so much for a wonderful review. And we are already working on the App translations to make the hassle-free utilization of the App. Meanwhile, should you have any concerns or questions about the App, please do not hesitate to write us. We would be more than happy to help. Regards,
June 17, 2022
I like this app but I wish you could manage the discounts directly from the product page on the Shopify backend. I tried the manual installation but that didn't work. I reached out to support and they were able to quickly solve the problem.
Hello :-) Thank you so much for your review and glad the support helped you with your concern. We have introduced the feature to edit the offer directly from the product page. Let us help you to share more details on it. Looking forward to serving you with the best possible resources and features we can. Thank you!
June 14, 2022
This app is honestly so useful and makes automatic sales and spend and save events super easy. The customer service is also really great. Thank you to Sanjay for helping us with everything! A seamless experience.
Thanks so much for your kind words and we are glad to offer the best we can. Please feel free to connect with us anytime for assistance. Best regards,
Nov. 21, 2022
Great app and has wonderful customer service very helpful and supportive definitely highly recommend it!
Thank you so much for trusting in us and for a wonderful review. Kindly let us know if we can be of any further assistance? Regards,
Sept. 29, 2024
Llevo usando la aplicación por varios años, estoy muy satisfecha, era lo que estaba buscando! El apoyo del servicio al cliente es muy bueno, son muy amables y eficientes.
Hello :-) We are glad to hear that you are very satisfied with the App and support service. It means a lot to us. Please do not hesitate to write us back if you need any further assistance. Best regards,
June 10, 2022
This app has been perfect for my application and is a must have for providing bulk order discounts. I have also been using other apps in their ecosystem and they work together seamlessly. I needed assistance with getting it set up properly since my store has checkout related code that coincides with Volume Discount. Sanjay and the team over at HulkApps were extremely responsive and helpful, making sure to do what they could to get everything up and running. Their service has been amazing and I am very satisfied!
Thank you so much for such a wonderful review of our App and Support services. We are glad to have a merchant like you and looking forward to offering our service with the best possible resources we can. Please feel free to connect with us anytime if you have any concerns. Regards,
Aug. 8, 2022
We used the app for our bundle discounts. Really like how it gives us the option to be variant specific with our discounts. It would be nice if it didn't lag and refresh while the discount is applying by our customers, and if the discount code box didn't disappear randomly. It confuses our customers and we get a lot of support emails because of it. All in all, the app does what it's supposed to do, but it has some issues that make it confusing for our customers. PS: The customer support is really good. They care, they're knowledgeable, and they're fast to respond.
Thank you so much for your review and we apologize for the inconvenience of the App load. We will check on your concern and update the best we can do here. Thank you!
June 1, 2022
RIDICULOUSLY simple! This is a must have. I have been wanting to look into an app like this and now wish I would not have waited. You shouldn't wait either - give these guys a chance
We are glad you had a great experience with our team. HulkApps is looking forward to supporting you and your business on this journey.
May 31, 2022
Great and prompt support from Khushbu. She helped me efficiently and quickly. Very much appreciated.
Your feedback provides us with special happiness. We are here to provide you with an awesome experience rather than simple support so your Shopify journey is always joyful.
May 31, 2022
Appreciate the expedient late night support! Thank you for creating a flexible app and experienced staff.
Thank you so much for your review. We always make sure we thrive to the best to support 24x7. We are glad to hear about us and our staff from you.
May 30, 2022
We've only had one issue with this app and that was quickly resolved. Other than that, we've had no issues. Highly recommend.
Hi there, Thank you for your kind words. We value your input, so please make sure to check out our Roadmap on the app and leave your ideas for new features. We are going to make sure to implement them as soon as possible.
May 30, 2022
The app is great. I have it across 3 different websites and support is always super fast and helpful. Deepa especially. I only wish there was a way to show the from $*.** to $*.** prices on the collection page too.
Hey there, We are happy to hear that our team and app suit your needs. Did you have a chance to go over the roadmap on the app and leave your ideas for new features? We will try to implement them as soon as possible. Thank you.
April 18, 2025
Love this app. It is so easy to create discounts. In addition, their tech support is SUPER fast and professional! I highly recommend the app. Update 4/2024 Still using this app and it is still great! Update 3/2025 Installed a new theme and needed help to install the code for their VolumeBoost app. I opened a ticket and it was installed within a few hours! Their support is fantastic.
Thanks for the kind words. We are happy you are enjoying our app and we're looking forward to supporting you on this eCommerce journey.
May 16, 2022
Needed help upgrading our theme to OS 2.0 and the team responded fast and was most helpful. Helped us install
We are glad you had a great experience with our team. HulkApps is looking forward to supporting you and your business on this journey.