VolumeBoost ‑ Volume Discounts
The Hulk VolumeBoost - Volume Discounts App
Rating
4.6
feedback
1,255
chart
#270
All reviews
Rating Breakdown
Review RSS Feed
July 8, 2022
very supportive team and helpful and faster than expected in support. The app features are needed and very important.
Hey :-) We are glad to help you out and happy to hear you have liked the App features Please do not hesitate to write us back if needed any further assistance. Regards,
July 7, 2022
great app, awesome customer service! provides functions other apps of this sort simply cant. very happy!
Hi there :-) Thank you so much for a wonderful review of our App and support services. Please feel to write us back if needed any further assistance. Regards,
July 6, 2022
Tried to reach out multiple times for help regarding an issue with no answer from the support team or chat. Glitches often and removes the discounts from certain products on my store resulting in customers calling questioning it.
Hi there, We apologize for the inconvenience caused. Please allow us a chance to assist you with your concerns to the soonest. We have emailed you please connect with us so we can help you to get it checked and resolved. Thank you!
July 5, 2022
Amit and the team installed the app for me and fixed all problems i had and the app work very good and easy to use recommend it to everyone
Hey, Thank you so much for trusting us and leaving your valuable feedback. Should you have any questions please feel free to write us back. Regards,
July 5, 2022
Its a must have app for me, the app works brilliantly in the way it integrates with my business needs. Support is super fast. Keep it it up!
Thank you so much for your kind words. Your support means much to us and we are striving to provide you with the best possible experience.
July 4, 2022
Excellent app, it is the first time that I use it and the customer service team was able to answer all my questions and even make some adjustments to make it perfectly fit in my web. Highly recommended!
Hi, Thank you so much for your excellent review, we are truly pleased you are satisfied with our team and the support we offer. Thank you for your kind recommendation, we appreciate it truly :) Cheers! :)
July 1, 2022
I only use this app a couple times a year but it is 100% worth it. It's definitely the best I have found for stacked discounts and just general ease of putting sales together. Any problem I've had with something not working how I needed has been fixed so easily and quickly with their live chat. Can't recommend this app enough.
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
July 1, 2022
App works well. I love that I can specify discounts based on customer tags. Help team was quick, patient, and efficient!
Hi, We are truly glad you found our team to be helpful and efficient. We always aim to meet our merchants' requirements. Thank you! Cheers! :)
July 1, 2022
This app provides great functionality and has a very clean, well designed user interface. We are already experiencing a "boost" in conversions and sales. In addition, the customer service is exceptionally good! We switched to this app from a competitors and are so glad we did! Highly recommend!!
Hi, We truly appreciate your recommendation and the kind words you have for our customer experience team, as well as the app itself. Thank you! Should you need anything, please do let us know. Cheers! :)
July 1, 2022
Lovely app. Well thought out too and offers everything I am looking for. The only change I would want would be a freemium model that charges based on orders per month if you get over a certain amount, for example. That would be the best in my opinion. Other than that, lovely app so far!
Hi, Thank you for your kind words, we are truly happy you find our app easy to use and lovely. Thank you so much for sharing your thoughts on the app, as we have added your feedback to our possible app improvements. This is highly valuable to us, so thank you once again! Have a lovely day ahead! :)
July 1, 2022
Good app with a exceptional support team. Khushbu from the support team was not only quick to respond but went above and beyond to help me with all the problems I had and was super helpful. Thank you!
Hi, Well, we are so honored to receive such kind words from our merchant :) Khushbu is our dear overachiever and we are grateful you have also found her assistance truly helpful and effective. Thank you!
June 30, 2022
Très bonne appli si l'on veut faire des réductions progressives et augmenter le panier moyen. Je recommande
Hi, Thank you, dear merchant! We are truly grateful for your recommendation. Have a great day ahead! :)
June 29, 2022
Great app and great customer service. Always willing to help out and resolve your issue very promptly
Hi, Thank you for your great feedback. We are truly happy we were helpful to you, and so, should you need anything further from our end, please let us know. Kind regards :)
June 24, 2022
Great customer service. Their customer service team and the development team really took care of my request and came with a solution.
Hi there :-) Thank you so much for the review. We are glad to help you out. Should you have any queries or concerns please feel to write us back. Best regards,
June 22, 2022
Was great to get detailed instructions on how to help install and get the app up and running. I look forward to having this app and hope the volume boost really helps with my business. A great user friendly app.
Thank you so much for such a wonderful review. We are glad to offer the best to boost your business and hopefully would like to see you with us for long here. Please feel free to write us back if needed any assistance. Best regards,
April 6, 2023
Using the app for over 2 years and we had no issues. I have reached out to support a few times and they get back to us fairly quickly. I had a recent problem with discounts not being applied with the app but turned out it was the way I made the discount and not the app itself. This app does not work with automatic free shipping codes generated by Growave through shopify, in fact there is maybe only one volume discount app that can do this due to Draft API limitation but it was not suitable for us.
Thank you so much for keeping faith in us. We are more than happy to assist and provide the best we can. Please feel free to write us back anytime if needed any assistance. Regards,
June 22, 2022
The VolumeBoost App goes between 5* and 2*. It can work beautifully for months... and then something happens. Latest issue was that customers tagged as trade received the right discount messages... but the wrong discount actually applied. Very annoying and most likely lost sales and a number of "I did not get the right discount".. with following apologies and refunds admin from our side. Credit to HulkApps (and they act with urgency) they put their developers on the issue and resolved the issue overnight... but I have not idea how many customer have come in and expected another discount and then left because they could not be bothered to raise the issue. More testing and quality assurance anf then we can maybe come back to 5 stars. Will review again in 6 months. Foe people who looked at the app in the past - please note that more customising features have been added.
Hi there :-) We apologize for the inconvenience caused. We have fixed the issue and we will definitely make sure such an issue will not occur in the future. We roll out proper QA before making any improvements and implementing the new feature in the App. Hope these changes will definitely be loved by the merchants like you and we look forward to gaining your trust to be completely satisfied with the App. Should you have any queries or concerns please feel to write us back. Best regards,
June 20, 2022
Some errors but customer chat service is fast and resolved the issue right away. Haven't used it long enough to give more detailed review
Hi there :-) We are glad to provide the best possible support we can offer. And we are looking forward to your detailed review once you use the app to the fullest. If you need any further assistance, please let us know and we would be more than happy to assist you with it. Best regards,
June 18, 2022
高評価のポイント ①質問に対してのレスポンスが早い。 ②他の同様のアプリに比べて、私のニーズに合っている。 課題 ①すべてが英語なので、アプリを理解することに、時間がかかった。 アプリへの理解が進まなかったので、他のアプリも検討しました。 ②小さなことにつまづき、時間がかかった。 操作マニュアルが必要と感じました。
Thank you so much for a wonderful review. And we are already working on the App translations to make the hassle-free utilization of the App. Meanwhile, should you have any concerns or questions about the App, please do not hesitate to write us. We would be more than happy to help. Regards,
June 17, 2022
I like this app but I wish you could manage the discounts directly from the product page on the Shopify backend. I tried the manual installation but that didn't work. I reached out to support and they were able to quickly solve the problem.
Hello :-) Thank you so much for your review and glad the support helped you with your concern. We have introduced the feature to edit the offer directly from the product page. Let us help you to share more details on it. Looking forward to serving you with the best possible resources and features we can. Thank you!