VolumeBoost ‑ Volume Discounts
The Hulk VolumeBoost - Volume Discounts App
Rating
4.6
feedback
1,255
chart
#270
All reviews
Rating Breakdown
Review RSS Feed
Aug. 14, 2022
EASY TO GET GOING, CLEAN AND EFFICIENT, THE TECH SUPPORT IS GREAT AAAAAAA+ IM GETTING THE 1YR SUBSCRIPTION
Hey :-) We are glad to hear that and thank you so much for such amazing feedback for the App and our support services. We wish you the best in your e-commerce journey. Regards,
Aug. 12, 2022
Indispensable en mis tiendas. La app es increíble y fácil de utilizar, quizás la instalación es lo más complicado, pero Emira, la chica que me atendió en menos de 1 hora ya la tenía funcionando en mi ecommerce.
Hi there :-) Thank you so much for the wonderful review. We are glad to help you out with the App configuration. Please feel free to write us back if needed any further assistance. We would be more than happy to help. Best regards,
Aug. 10, 2022
This app is great, it really helps increase AOV if your products are of the type that people will buy multiples of them. I've used this app on a previous Shopify store as well, and Sanjay provides amazing support on the backend if you require it. He always responds quickly to any issues that might arise.
Hi :-) Thank you so much for such a lovely review and for trusting in us. We are glad to have merchants like you. Thank you! Cheers to you :)
Aug. 10, 2022
Buena aplicación, fácil de configurar y con un servicio técnico excelente. Tanto para la instalación como para resolver dudas atienden 100% bien y rápido!
We are glad to hear that you are happy with the service and experience you have received. We are always striving to make your E-commerce life easier.
Aug. 8, 2022
Great app, has a good fast support team that fixed any problem I had. I recommend this app over the other discount apps
Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that you favor our app, and we are always here to provide you with the best experience.
Aug. 6, 2022
Great app and great customer service. This is a great way to offer volume discounts to our customers
We are truly glad you found our app good and our support even better :) Thank you! Cheers to you :)
Aug. 9, 2022
Update: probably the best customer service of any app I have used. Did everything they said they would. Great app and great company!! Update: They have went above and beyond to get everything to work. There is one issue left and they are working on it now. Product looks great and customer service has been amazing. Update: Developer emailed me. Some changes where made to backup theme, but I was not advised a backup theme had been made. Backup theme has been published, but still not working correctly. The discount is not being applied in the cart or check out. Also, the product discount grid is not centered on the product page. Developer team stated they are working on it and will get it fixed. Will update here. I have been a long time customer and recently updated my theme to version 2.0. The automatic install does not work. I have asked via chat several times for help getting this installed and I have been told they are working on it, but it still has not been fixed. Terrible customer service! Very disappointed!
Using app
About 2 years
Total reviews
4
Average rating
5.0
Hi there :-) Thank you so much for your amazing review and we are glad to help you out with your concerns. Please feel free to reach us back if needed any assistance and we would be more than happy to help you out. Best regards,
Aug. 4, 2022
Top Service, Chat support kostenlos und in weniger Minuten Genau wie beschrieben! Alles was man wünscht!!
Hi dear customer, Thank you so much for sharing the amazing experience you had with our team and app :) We appreciate your kind words! Best wishes from the team :)
Aug. 2, 2022
I have run a shopify store for 7 years now and tried many apps. For me and my purposes this is the best volume discount app that doesn't get in the way of other things. I did have a hiccup today and chatted with the team and they were there within a minute. It's 8:58 PM.
Hi there :-) Thank you so much for trusting in us and glad to hear how our App is the best for your store and that you have liked our services. We are delighted to have you and assist you with your concerns. Please do not hesitate to write us back if needed any further assistance. Best regards,
Aug. 1, 2022
Update: Here's the response (escalated to their growth manager) after the app caused major problems with the theme, apps and entire site. They haven't responded for a week (after ~10 reply attempts, and a new support ticket). *** Hulk Apps Response: "Hi (name), I hope you are doing well. I'm the Growth Manager at HulkApps. I'm here to assist you. FIRST OF ALL, I sincerely apologize for all the inconvenience that you have been facing with our application. Can you please re-install the app in your store again and provide me a chance to help you with our app? I promise that I won't be taking much of your time and will manage all the coding-related implementations for our app in the theme that you will specify and will make sure that everything is working perfectly. Once we are ready with the solution, we can jump on a call so that we can share our screens to make sure we are on the same page and there won't be any back and forth. And as compensation for all the trouble you had with our app, we would like to offer our Volume Boost app free of charge for your store. Please let me if you have any questions or concerns. I'll always be here for your help. Have a nice day ahead!" *** (Again, they haven't responded for a week after I've replied about numerous times. I even created a new support ticket for some type of response.) *** Review: The app suddenly stopped working. The discount was on the cart, then disappeared on checkout. I spent hours dealing with the issue with support. They said it was fixed - I had to revert to an older theme. That still caused the same problem. I had to confirm on many platforms that it still didn't work. They didn't believe me, and asked for collaborator access again. Do not use. It'll mess up the code on your entire site theme, and the support will not help. Even with collaborator access, the issue wasn't fixed after they said it was. Switching to another app. Bad coding. Poor integration. *** • False promises. • Terrible customer service (and this issue escalated to their growth manager). • Do not use.
Hi there, We really apologize for all the inconvenience that you have been facing with our application. Please install the App back to your store and allow us the chance to resolve your all concerns. Thank you!
July 25, 2022
was frustrated with some errors from the app, after spending over a day of fixing and asking couple of support to fix the problem, Sanjaysinh is the best to truly help me to solve the problem, and yes, the app is good, recommend!
Hi there, Thank you so much for a lovely review. And we are glad to help you out with your concerns. Should you have any other queries or concerns please feel to write us back. We would be more than happy to help. BEst regards,
July 22, 2022
All the time, Hulk App has been the best for me. Never disappointed me even once. Hulk App support team, especially Agent Sanjaysinh, he's great person to support anything that we might have to tackle. Don't hesitate to use Hulk app if you plan to run whole sale or tiered price rules at your store.
Hey there :-) Thank you so much for trusting in us and leaving a wonderful review. Should you have any queries or concerns please feel to write us back, we would be more than happy to help. Best regards,
July 20, 2022
Great app support, they helped us in under 20 mins! We are looking forward to seeing what this app can do for us!
Thank you so much for such a wonderful review. We are glad to help you out. Please feel free to reach us back if needed any further assistance. Regards,
July 18, 2022
Good app, with great support! I really like to use this app also i was facing an issue with my theme, then support help me to fix it.
Hi, We are truly glad you found our app good and support even better :) Thank you! Cheers to you :)
July 18, 2022
A good app so far, it makes small changes on your website, and these small changes lead to conversion.
We are happy to hear that our application's small features which you sought caused a great impact on your store. We are always striving to provide you best possible experience.
July 15, 2022
great app, very supportive team and helpful and faster than expected in support. The app features are needed and very important.
Thank you for your review! Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time!
July 15, 2022
Good customer service. Very helpful and fast response! I would highly recommend it to anyone that wants to have a good quantity breaker!
Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution.
July 14, 2022
this app has helped build our online store and the live chat for help has assisted us immensely. I would recommend.
Hi there :-) Thank you for the lovely review. Please feel free to write us back if needed any further assistance. Regards,
July 12, 2022
Great app, does what it says. Really like the display banner options. Reached out to support team for help, super efficient. Overall A+
Thank you so much for such a lovely review. Should you have any other concerns please feel free to write us back. Best regards,
July 10, 2022
While the set up is not very user/beginner friendly, the support team was helpful with the installation process. Once installed, had to make some adjustments to the desired discount offer because it is not very intuitive in the settings (i.e. how to differentiate between USD (price discount) & USD (fixed price) when there is no explanation about the difference between the two or how to set it up). So it meant having to go back and forth with making adjustments and double-checking that the discount offer reflected in the front-end of the store was accurate. Other than that, the app is doing its job.
Hello, Thank you for a great review. We really appreciate it. And we apologize to hear that you had trouble setting the app offers. The Price discount will offer an amount or percentage Off on each product while the Fixed-price will allow getting each product for a certain amount or percentage. If still, you have any trouble setting up the offer correctly we would love to assist you on it to get it fixed. Please do write to us. Thank you!