VolumeBoost ‑ Volume Discounts
The Hulk VolumeBoost - Volume Discounts App
Rating
4.6
feedback
1,273
chart
#221
All reviews
Rating Breakdown
Review RSS Feed
Nov. 15, 2021
great customer care service. I had a problem and they solved it via chat. customer service staff are professional and patient Awesome!
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! Thank you once again!
Nov. 13, 2021
A lot of discount options and a great customer care service. I had a problem and they solved it in 5 minutes via chat. Awesome!
Hi there! Thanks so much for taking the time to leave us a review, we really appreciate it. :-)
Nov. 19, 2021
DO NOT USE THIS APP. THE APP SUDDENLY STARTED CALCULATING ALL THE DISCOUNTS WRONG AND WE GOT SOME CUSTOMERS BUYING WITH 90% AND 100$ DISCOUNT. i CONTACTED THE CHAT, THEY WERE ONLINE, THEY READ MY COMMENTS AND THEY DIDN'T REPLY.
Firstly, we would like to thank you for the feedback provided, it is truly valued and most important for the improvement of our apps. We are deeply sorry for the inconvenience caused by our app’s dysfunctionality. We hope our paths will cross again in the future since we are at your disposal for any queries you may have.
Nov. 11, 2021
Very good apps, I love their volume boost and product options apps. Greatly increases sales. Works with the new Shopify 2.0 also. They also get back to you very quick if you have any issues
Hi there, we truly appreciate your review, and we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Nov. 11, 2021
Excellent application. Quick response to requests and very good advice. Very attentive technical support and they solved the problems I had
Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.
Nov. 4, 2021
Overall It's a good app but data management can be improved as data changes every update from Shopify. I had some issues with the variant display but the team worked on it immediately. However, every now and then I am encountering data changes especially with pricing - every update of Shopify I had to check all prices again. Quite time-consuming but yeah it does the job. Looking forward for a smoother version.
Using app
7 months
Total reviews
1
Average rating
4.0
Thanks so much for the review, and for showing your concern. :-) Our changes usually don't affect existing users unless there is an app regulation update or app enhancement. So don't worry, as long as you're with us, you can rely on our best-in-class service. Have a great day ahead!
Nov. 2, 2021
I had some problems with the app, support was super fast, and resolved the problem at lightning speed. Super satisfied and would recommend it to everyone.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Nov. 1, 2021
Okay, so with the app, I could offer great promotions, set them up super easy - and you also have an excellent support team that you could reach for help. They've helped me set the app correctly, and 15 minutes after I've downloaded the app, the promotion is all set and ready to go! Awesome!
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about VolumeBoost, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
Oct. 30, 2021
Mrs. Khushbu was absolutely amazing, she went out of her way to help me set everything up personally and I cannot thank her enough more! she was attentive, explained everything I needed to know, and made sure everything was exactly how I wanted it! Thank you again I am eternally grateful, I wish all customer service experiences could be like this one!
Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.
Oct. 29, 2021
Great suite of apps and fast customer service response! App does take some work to install but the dev team takes care of any hiccups without a problem!
Thanks so much for the kind words! We really appreciate the review and are glad you've been utilizing our app on your store. :-)
Oct. 29, 2021
Love this app! It gave me exactly what I wanted in terms of discounting and customers are buying more as a result. The staff are also amazing! I have had many questions and needed help setting up and responses were very quick and very helpful. I highly recommend!
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future. Have a great day ahead!
Oct. 27, 2021
App is unstable. I've had to buy the app four times and it still doesn't work right. Choosing "Contact Support" from the dashboard only takes me to the installation page. This app is unreliable, unstable and not recommended in any way. You will waste a lot of time trying to get this thing to cooperate.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Oct. 21, 2021
This app allowed us to have quantity discounts available on our products. The setup was simple - I did reach out to support for some help when I thought it wasn't working and they helped me out promptly and efficiently.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Oct. 20, 2021
This app fills a vital requirement that no other app would. Support was extremely fast in fixing a recent issue when our theme updated to Shopify 2.0. They also fixed an ongoing issue that I'd never mentioned to them - so went above and beyond what I had requested.
Thanks so much for your kind words, and please let us know if you need anything else! Have a great day ahead!
Oct. 15, 2021
App was easy to setup and easy to use. I needed a bit of help for the app to display on my store, and their customer service is top notch. They are quick to respond and work with me to have the app fit the look of my store.
The app looks great on your store! Thanks so much for the review. :)
Oct. 14, 2021
Helpful when there is an issue. Great app that we couldn't live without now, simple yet effective for our business.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.
Oct. 14, 2021
Great support staff, they get back quick. The product is great too. Easy to turn on/off if you need. The only downside is it doesn't allow BOGO discount codes on top of a volume discount. But easy to turn off if you want to run BOGO sale.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
Oct. 14, 2021
This app works great for creating tiered pricing for my wholesale program. When I encountered a problem, Sanjay was right there to help me fix it and get me back up and running. Excellent and fast customer service.
Hi there! Thanks so much for taking the time to leave us a review.
Oct. 7, 2021
I had some trouble getting my offer to activate, but the support team got back to me straight away and helped me out straight away, very thankful, great app!
Thanks so much for your kind words, feel free to contact us whenever as we are always standing by to help.
Oct. 6, 2021
Exactly what I was looking for. Customer support (Khushbu) was quick with my query and I will definitely recommend anytime.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.