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I had a real problem as I'd had tried too many apps prior to installing this one to get my cart discounting which meant that this app wasn't working. The HulkApp team went in and took out all the code that was getting in the way of this app working and it was brilliant. Our abandon cart rates have increased as the app is now working perfectly. Their customer service and technical expertise has been fabulous.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
This is a nice addition to Shopify since Shopify does not provide bulk discounts, only percentages off products with a coupon code. HulkCode provides a nice interface to substitute for this. It's reasonably easy to manage once you get used to it, and displays on the product pages nicely.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Volume & Tiered Discounts app. Thank you once again, Cheers! :)
I used this app to create a storewide discount that excluded certain products. When I was setting this feature, I was having a hard time selecting *almost* all the products in my store because the menu wasn't loading properly. I emailed support and they got back to me within 24 hours, after emailing back and forth and taking screen shots to show them the issue I was having, they identified a bug on Shopify's end and gave me a solution to fix it, and it worked! Now I was able to select all the items necessary and exclude the items I wanted to. Thank you HulkApps for your speedy customer service and dedication to helping me work it out.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Great app and the support team is really great, We requested customization made to work with an additional app and they were fast in responding and really helpful at all times.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. Feel free to contact us whenever as we are always standing by to help.
Great app and the support team is really great. We requested a small customization made to work with an additional app and they were fast in responding and really helpful at all times.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Volume Discounts app and you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else! Cheers!
App has helped me to boost my sales. I would also like to highlight and thank Sanjay for his wonderful service in promptly following up with my requests. kudos to the team! I recommend this app
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Sanjay was able to help you out with getting Volume Discounts app installed and stylized properly so that it wasn't interfering with your custom settings :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Volume Discounts, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
User beware! I tried this app and it it APPEARS to work but does not. The discount was present all the way through the checkout process but once the customer clicked the "Pay now" button the app would only sometimes apply the discount. Customers credit cards would be charged more than they were quoted. I deactivated the app quickly but in the time it was being used, it had about a 50% success rate. Unreliable. Do not recommend.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Its a great app! Very good support! I can definitely recommend this app to anyone who is interested in adding discounts or volume prices. They helped me customise all the buttons and text colour beyond the traditional capabilities of the app. Awesome support!
Hi there! Thanks so much for taking the time to leave us a review and for recommending our product to other stores. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
I am trying to get some answers before I spend the time setting up the app - this review is actually on the accessibility of getting answers - 3 attempts to get info using messenger, email, phone - getting the advertisements from downloading the app BUT absolutely no communication besides that - at this point I would go knock on their door if I could this looks like a great app UPDATED REVIEW: communication has been great now - looking forward to finishing up our shop & opening - thank you
Great app - very easy to use. Had an issue with discounts working in our checkout and I received a solution within 1 day. Great customer service.
The app looks great on your store! Thanks so much for the review, we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
The chart displayed is really nice looking and easy to understand for all my customers! Discounts works great; I had to change chart position on my product's page, Hulk team has been really really fast to fix it. Highly recommended!!!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
I have applied this app to my store for my discounts however when my customers go to check out on apple pay the discount removes itself. The discount however works for all other payment methods. I have emailed Volume & Tiered Discounts numerous times and had nothing back - really sad as everything else about this app works perfectly and its easy to use
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Again. great support, solve my problem within several hours, and quick support. low price but high value. really appreciated. thanks team!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
I must give 5 STARS!! GREAT SERVICE! When I reached the customer service, I got an instant reply. Even though I am busy during the day, they keep following up and fixed the issue! I was really amazed!!
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We're glad our Shopify experts were able to help you out accurately and promptly. Feel free to contact us whenever as we are always standing by to help.
The developers were very skilled and used their expertise to help troubleshoot an issue we were experiencing.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
The service with this app is excellent! The only thing that keeps me from giving the app a 5 is the discount does not show on the product page. Outside of that the app works great!
Hey there, thanks so much for the review; we're so happy to hear you're loving our Volume Discounts App. You can also reach out to our support team - they're always willing to help how they can to display a discount on the Product Page. Please reach out for further assistance!
We used this app to apply bulk discounts to our orders. It was so easy to install and integrate into our store. There were a few areas which needed to be tweaked to our specifications, and the support team was amazing. They always responded quickly, and resolved issues quickly too. We had tried a different app before this one, and we had some issues that they weren't able to (or inclined to) resolve, so it was so great when the HulkApps team was so helpful and offered great support. Would definitely recommend this app.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We care about our customers deeply, and your review reaffirms the hard work and we put in every day. So thanks for your kind words and we look forward to seeing you again. Best of luck with your business!
We have reached out quite a few times to their support and each time it has been sub par. Many have not even addressed this issue. We consistently have orders that no discount is applied and we physically have to reach out to the buyer and issue a refund. This is time wasted on a task that should be easily incorporated. Also, having to reach out to the customer just isn't a professional way to handle our business!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
The team is excellent in replying and helping configure any mistakes and offers a great variety of apps to help build our businesses easily and saves us hours of time. I highly reccomend hulk apps for your website.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
amazing customer service, quick replies and all fixes done very promptly! very pleased! everything works perfectly
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using Volume Discounts App.
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