All reviews

Rating Breakdown

  • 5
    84% (532 ratings)
  • 4
    4% (27 ratings)
  • 3
    0% (3 ratings)
  • 2
    2% (13 ratings)
  • 1
    9% (56 ratings)

Reviews with Text

  • 98% (616)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 5, 2020

I wanted to use this app with my Prestige theme which required custom installation. I reached out to the team, who were able to make the necessary changes in only a couple of days! The customer service and responsiveness is awesome. Highly recommended!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

Sept. 4, 2020

Best app of it's type out there. Works just the way I wanted with a very easy to understand installation. I wanted to add a third column with the discounted price so I messaged them and they did it for me in a couple of days. Awesome customer service and very responsive.

Using app

14 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Sept. 7, 2020

I could not get app to work, but the App Team contacted our staff to get it working! It does exactly what it says it does; and it is just what we needed.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2020

I'd suffered form how to implement quantity break price app for long time. One day, I came across the app and installed. It perfectly got it done for me. I strongly recommend the app for u all. Especially, Thx to Sanjaysinh who helped me out for two sites I work on.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 28, 2020

Great app and great staff to work with. Got back to me right away with an issue and fixed it in less than 1 day.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 28, 2020

Awesome technical support. I'm still using the free version but they treated me like a paid subscriber! :)

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in customers while using Volume Discounts app!

5 / 5 Share

Aug. 27, 2020

Like this App, you really should have a try! The customer support team is also very helpful and professional.

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our Volume Discounts app! Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using our app!

5 / 5 Share

Aug. 27, 2020

Amazing service! The technical support answers in a few minutes and they are very helpful. Great app. Would recommend.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Aug. 27, 2020

I had a technical error and the discounted price was not shown on the cart page, so I contacted the customer support. The customer support clerk was very helpful and reliable. The error was fixed within 24 hours. It is unbelievable that such a service is provided even for the free version.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Volume Discounts, and love getting this app installed properly for our merchants. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! If you face any issues with Shopify, feel free to reach out to us for professional help!

5 / 5 Share

Aug. 26, 2020

Hulk's support team has been great. Even though we were on a free plan, they treated us as paying customers. They've alleviated any concerns I have about their support and capabilities when I do upgrade.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Volume Discounts, and love getting this app installed properly for our merchants. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! If you face any issues with Shopify, feel free to reach out to us for professional help!

5 / 5 Share

Aug. 20, 2020

Thanks for the help with installing the app on our website. App is working good and the support was very good.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our app specialists were able to help you out with getting Volume Discounts app installed properly. We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any queries in the future! Best of luck with your business!

4 / 5 Share

Aug. 19, 2020

Very good app and good customer service! I would give it a 5 star but it doesn't work with the buy now button nor does it work properly with abandoned carts.

Using app

Over 1 year

Total reviews

11

Average rating

4.2

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are confident that our customer service team will be able to work them out for you or maybe find an alternate solution! We appreciate the kind words about our support. :-) Please reach out if you need any other assistance!

4 / 5 Share

Aug. 17, 2020

Support is fast and reliable. I'm giving it a 4 start because of some features I feel should be added to the program. Other than that service is excellent.

Using app

7 days

Total reviews

2

Average rating

4.5

Developer Reply

We are so grateful for your kind words. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for sharing your feedback. We hope to make our app even better :)

5 / 5 Share

July 7, 2021

The app works well. I wish you could move it around on the product page easier. I had to go into the code to achieve it. The support was FANTASTIC. While I wish the app just worked when I installed it. The support team got it working in under 24 hours. Thanks! Update: This team worked again to help solve problems after a theme update. Major kudos and awesome support!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, thank you for your kind words. I'm sorry to hear that you've had some trouble with setup. Since this app requires updates to be made on the store's cart page, the only way we could make it work was by taking permission from merchants to add our custom code in their existing themes so there are no conflicts. The only reason to not add codes automatically. :) We hope that makes sense to you. If you have any further questions or concerns, let us know! Take care!

5 / 5 Share

Aug. 13, 2020

This is a very good app if you are considering using Volume and Tiered discounts for your customers. And it's completely FREE! The developers provide good support as well!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

July 28, 2021

This app works amazing!! I also use the hulk app product options and both are a perfect pair!! It works great for putting certain collections on sale without interfering with my product options pricing. I had a few minor bugs, but customer services fixed them very quickly!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Please let us know if we can help with anything, our specialists are always standing by to assist you!

4 / 5 Share

July 22, 2020

The app does what we need it to do and offers a variety of options. When I did get stuck, Amit resolved my issue promptly.

Using app

8 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your appreciation and support! Have a beautiful day ahead!

5 / 5 Share

May 18, 2023

Very tricky to learn at first, but its been a lifesaver. The only thing I wish you could do was to allow multiple products to count for the quantity discount. Meaning if there was a discount for ordering 24 items and a client added 12 of one and 12 of a second item to their card it would give them the 24 discount on each item

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

July 15, 2020

I would give this 4 stars, but the support I got for it raises that to 5! My site uses the Prestige theme which I guess has different code than standard Shopify themes. I was somewhat back and forth about things because I asked them to install it, then I updated the theme to the newest version (it was 2 years old), then asked them to install it again. In this time I was also making modifications to upgrade the look of things and... you get the point, I was being a bad customer. We had issues getting things to work, but FINALLY in the end got it! I also use the Infinite Options plugin by HulkApps and at this point I think the only thing I might want to change is a bit of styling, but that's easy at this point. Thank you HulkApps for helping me make things work!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thank you so much for taking the time to leave us this amazing review. We put customer experience and satisfaction as our priority, and you are a valued customer. So your review matters a lot to us! Thank you once again :)

5 / 5 Share

July 9, 2020

I installed this app to enable volume prices discounts. It works great, and I had assistance from customer support, very prompt.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. Feel free to contact us whenever as we are always standing by to help.