All reviews

Rating Breakdown

  • 5
    83% (1,055 ratings)
  • 4
    6% (74 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (16 ratings)
  • 1
    9% (113 ratings)
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5 / 5 Share

Sept. 13, 2021

Quick response. Can provide solution for me to solve my request. Great Support Team. Really appreciated.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving our exceptional customer support.

5 / 5 Share

Sept. 11, 2021

Their support is the best. I had a conflict and they worked on it and fixed it. I added another app and created another problem. They diagnosed the problem and fixed that one as well and everything works great. Highly recommend. Products are very useful.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, highly appreciate your support :) If you wish to, you can also visit our website to see the range of services we have to offer our merchants!

5 / 5 Share

Sept. 10, 2021

Installation was easy with premium support. Deepa was my support agent and got the job done quick! Thank you Deepa

Store

humanx

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review.

5 / 5 Share

Sept. 9, 2021

So far it's been amazing, versatile and dynamic for our large range of products and brands! Support has been extremely quick and very helpful thank you

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our VolumeBoost app!

4 / 5 Share

Sept. 8, 2021

App works well on our store, but as a non developer there was additional support required to understand some of the functionality and how it effects parts of the site including the shopify cart discount code function. The support team were extremely helpful and accommodating to all the queries I had.

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad you were able to get outstanding help from our team! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about VolumeBoost, or any of our other apps!

5 / 5 Share

Sept. 7, 2021

Simple and effective App, easy to use. Definitely recommended the apps to my partners and clients. Nice Support as well.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our app and are pleased to know you're going to share this experience with your peers and customers! Thank you for the support. :-)

5 / 5 Share

Sept. 6, 2021

I requested a premium installation and it was done within the hour. I immediately started creating my discounts and had several questions. Tech support got online with me and walked me through everything in a matter of minutes. This app is SO MUCH MORE easier to use than the previous quantity discount app I had from another vendor, and the support is quick and attentive. I am more than pleased.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Sept. 6, 2021

Love this app! Have it on both of my stores as find it helps increase AOV. Support has already been really good and quick to respond, always being able to help me with customization. Highly recommended if you want a tiered pricing system.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

4 / 5 Share

Sept. 6, 2021

App is great! It's exactly what we needed and support was there to help us from installation to configuration. One of the best apps out there to use for your store's promotions!

Using app

About 2 months

Total reviews

7

Average rating

4.9

Developer Reply

Thanks for sharing your review with us and the Shopify community. We definitely pride ourselves in offering top-notch customer support, so if there's anything we could do to get those 5-stars please let us know.

1 / 5 Share

Sept. 5, 2021

This app leaves code after uninstallation (4 files + injected line of code in your liquid theme file). I accidentally noticed some errors in the Chrome log from the hulk code being loaded (and thus affecting my load time).

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

Sept. 2, 2021

An issue came up that was resolved very quickly! The app helps me to run an important annual sale and is easy to use!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.

5 / 5 Share

Sept. 1, 2021

The Support was awesome and very quickly helped me with the configuration. The app works well so far!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.

5 / 5 Share

Aug. 27, 2021

The app works great and their support is faster in their replies compared to alot of other companies

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your support! We're so glad that you enjoyed using our app and our customer support!

5 / 5 Share

Aug. 25, 2021

Brilliant piece of kit - exactly what we need to automatically use tiered discounts on our store. Customer service are also fantastic with any help needed.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

Aug. 24, 2021

The support was fast and useful. This app is easy to use and a good solution for volume tiered discount.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much!

5 / 5 Share

Aug. 24, 2021

The support provided was excellent. The app was useful for providing tiered discounts on my website.

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review, highly appreciate your support :)

4 / 5 Share

Aug. 19, 2021

wir haben die App geholt und sind sehr zufrieden mit dem Support. Unsere Anfrage wurde innerhalb von 1 Stunde bearbeitet und das Problem wurde gelöst.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Wir danken Ihnen für die freundlichen Worte! Wir hoffen in Zukunft die 5 Sterne verdient zu haben.

5 / 5 Share

Aug. 17, 2021

Had a little difficulty with the app configuration. Customer service was able to resolve my issue in timely manor. Sanjay was extremely helpful!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, Sanjay will be so happy to hear what you wrote about him. Please feel free to reach out for any help in the future.

5 / 5 Share

Aug. 17, 2021

I used this app to give a volume discount on purchasing garments. It came highly recommended by other shopify store owners. It works and the support team are EXCELLENT. However, if Hulk Apps provided better installation videos and instructions I wouldn't have needed to rely on their support team so much. I would advise using this app if you're comfortable with coding, have a developer who can do it for you, or if you are prepared to spend a lot of time chatting with the support team.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

Aug. 16, 2021

Good app; works exactly for what I need. The customer support is very helpful, quick, and patient. I would recommend it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review.