Hulk Bundles Quantity Breaks
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Either the page or the function can meet my needs, but it does not work at all! ! ! And I sent two emails to support team, but neither received any reply. I want to solve the problem and use it, but I'm disappointed
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Volume Discounts, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. Our expert has reached out to you and we hope to hear from you soon!
Very useful app and great customer service. It didn't integrate seamlessly with my theme at the start, but the technical support knew what they were doing and made it work perfectly within a few hours. First class customer service!
Thank you so much for taking the time to leave us this amazing review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
The Hulk Team is always helpful and very quick! The app itself works wonders and really gave a boost to our sales. I really appreciate it. Great work, guys!
Thank you so much for your appreciation! We're so glad that your experience with our products and support has been delightful. I would like to invite you to take a look at our website for a complete catalog of Shopify Services we offer and we hope you will always look out for us if you ever need any assistance. We’re offering a limited-time promotion and I don’t want you to miss out!
I had issues with configuring the app to out theme but the support department and Kubushbu and Sanjay were a big help.
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. We're glad Khushbu and Sanjay were able to help you out with getting the app installed and stylized properly so that it wasn't interfering with your theme codes. Best of luck with your business! We look forward to seeing your continued success.
It worked on the product page, but once added to cart it started messing up prices of other unrelated items. Discounted literally everything else in the cart that it wasn't even linked to, even making some items free!? Unusable.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I use the app to add bulk discounts to my items, but sometimes the functionality breaks after an update. Usually I can fix any issues that crop up, but this time I couldn't locate the change. Contacted support and they fixed the issue after a day, creating a backup incase anything else messed up, which shopify itself doesn't seem to do properly. Pleased with the fix.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance! We have helped over 50,000 Shopify store owners get stuff done.
Email support is on form, messaged on a sunday afternoon and my solution was fixed around 15 minutes after. Can't complain at that!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
I've been using the Volume & Tired Discount app for some time with great success. We recently updated our theme which messed things up with how it showed on the site. I contacted support and they had everything fixed right away. I haven't had that kind of support service from a developer in ages! Thanks to everyone at Hulk Apps support!
Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
It is difficult to set for each product registration, so can't you automatically sync with a specific tag?
Thank you for bringing this to our attention. We would appreciate if you would contact our customer support team by emailing us on [email protected]. Our specialists are willing to help how they can! Have a beautiful day ahead!
Great App and superb support from the team! A small suggestion; show the discount box even when the tier-ed discount is activated. If the customer has a discount code that gives higher discount amount, use that or else keep the tier-ed discount. Nonetheless, this App works perfectly :)
Hi there! Thanks for giving us a 5-star rating and for sharing your feedback. We love hearing your inputs! We have flagged this as an improvement to our Product Team. Once we have a concrete solution, we'll definitely get in touch. In the meantime, let us know if we can help with anything else.
I never leave reviews but for this app, it is well deserved! I had a couple of issues with integration at the beginning but it wasn't an issue for the support staff as the issue was sorted within the hour. I have tried many types of tiered pricing and discount apps but none of them has done what I want and I have paid for the most expensive and still hasn't done what I wanted. This app does everything I want and works for my customers, so if their happy I'm happy!
Thanks so much, We're glad our app specialists were able to help you out with getting Volume Discounts app installed and stylized properly. Please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day! Feel free to contact us whenever as we are always standing by to help.
I use this app to allow me to discount products based on how many units a customer orders. The app works well and does just that. I am on the basic plan so the fact that I can get the features I need for Free is a great value. I use this app integrated with Hulk's Infinite Product Options to really customize my product page. Hulk's support team is very responsive and worked very hard to answer all of my questions and troubleshoot for me. I find them very helpful. I did notice a grammar error in how the discount is displayed at checkout, and I also did wish there was an option for me to customize the wording of the Discount Display Grid on the product page. But in general the app is going to work for my store and I am very happy with it.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're using multiple apps from HulkApps. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Thanks for sharing your feedback about Display Grid customization. We've flagged your this as an improvement to our Product Team. We'll definitely implement this and get in touch with you! Let us know if I can help with anything else.
Deep Patel and the whole Hulk Apps team have been very kind to answer my questions, they have done it quickly and they have solved everything necessary and have even given me good recommendations for their best use. Thanks with all my heart.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
Amazing app! Allows clear view of what discounts are. Easy to use. Customer services team have been brilliant in helping to get it implemented on the site and also make some minor changes to the displays. UPDATE: Changed out template for our site and needed to reconfigure the app, team were great in getting it sorted very quickly, thanks guys!
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Love the app and support team is above and beyond they replied to all my email ( 20 of them!) before I purchase the pro version. would recommend for sure!!
Hey there, thanks so much for the review; We're glad our experts were able to help you out! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Volume Discounts, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
Good app! Tiered discounts important for a couple of our products. Very quick and effective support with front end issues I couldn't fix myself.
The app looks great on your store! Thanks so much for the review, We always offer free installations when it comes to [app name], and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. Best of luck with your business! We look forward to seeing your continued success.
We had a couple minor issues with our template and the team at hulk was very responsive in helping us getting everything working properly. We have several hulk apps and they are really amazing to work with all around. I must also add that the issues we had were not from this app directly it was from our template and HULK did not have to help but they stepped up when the template company would not
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We really appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
Great app and great customer service. This app does what it states. I would recommended this app. Setting it up is a little time assuming.
Hi there. I just wanted to apologize that our installer didn't work correctly initially. We always offer free installations when it comes to Volume Discounts App. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. We're glad our experts were able to help you out on this matter :) Best of luck with your business! We look forward to seeing your continued success.
I used this app for multi purchases for my customer. Now they are buying more. Getting this app to work with my theme was a little challenging, but customer service was very helpful.
Thanks so much for the kind words! Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. But we're glad our team was able to help you out on this matter and we hope you continue using our products and services forever! Thank you once again!
The app works really well and is easy to use. The technical support is extremely fast and professionnal, I recommand it.
Hi there! Welcome to the eCommerce space on Shopify, and to Hulk apps! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Volume & Tiered Discounts App, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
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