Hulk Volume Discount Bundles
The Hulk VolumeBoost - Volume Discounts App
Rating
4.6
feedback
641
chart
#416
All reviews
Review RSS Feed
May 14, 2020
The chart displayed is really nice looking and easy to understand for all my customers! Discounts works great; I had to change chart position on my product's page, Hulk team has been really really fast to fix it. Highly recommended!!!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
May 12, 2020
I have applied this app to my store for my discounts however when my customers go to check out on apple pay the discount removes itself. The discount however works for all other payment methods. I have emailed Volume & Tiered Discounts numerous times and had nothing back - really sad as everything else about this app works perfectly and its easy to use
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
May 19, 2020
Again. great support, solve my problem within several hours, and quick support. low price but high value. really appreciated. thanks team!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
May 7, 2020
I am extremely happy with this app. After having a different more-expensive app doing the same process (in a clunkier way), I installed Volume Discount. The support was excellent and the app has exceeded my expectation. I offer a 10% discount when a customer buys 12 or more of my products. The app is clear and encourages the customer to buy the 12 bottles. Worth every cent. Thank you very much!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
May 5, 2020
I must give 5 STARS!! GREAT SERVICE! When I reached the customer service, I got an instant reply. Even though I am busy during the day, they keep following up and fixed the issue! I was really amazed!!
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We're glad our Shopify experts were able to help you out accurately and promptly. Feel free to contact us whenever as we are always standing by to help.
April 30, 2020
The tiered pricing feature of this app is exactly what we needed. We went from managing three separate variants selling the same underlying product at three different effective prices (including manually managing the inventory levels) to a single item/variant with a three-tiered pricing model literally overnight. The settings and options were all very straight forward and intuitive. Best of all, this is all offered as part of the free version of the app. On top of that, when we experienced some minor formatting issues (discount table placement and size) while integrating this app with our theme that we couldn't resolve on our own, the HulkApps developers jumped right in and made the necessary changes. I read a few reviews indicating the support was slow or non-responsive, and that was not our experience at all. Keep in mind that developers may work in very different time zones than your store, so the responses may not be within the hour, so expectations need to be realistic. We went into it understanding that it may not be a 10 minute implementation to get this looking exactly how we wanted, so we planned for a changeover period. Bottom line, we installed the app and had the functionality we needed in less than 30 minutes. It took a few more days of small back and forth adjustments with the extremely helpful HulkApps team to get it visually integrated seamlessly with the theme. Definitely recommend the app and the developer.
This review made our day! We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing your continued success. Thank you once again!
April 30, 2020
The developers were very skilled and used their expertise to help troubleshoot an issue we were experiencing.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
April 25, 2020
The service with this app is excellent! The only thing that keeps me from giving the app a 5 is the discount does not show on the product page. Outside of that the app works great!
Hey there, thanks so much for the review; we're so happy to hear you're loving our Volume Discounts App. You can also reach out to our support team - they're always willing to help how they can to display a discount on the Product Page. Please reach out for further assistance!
April 23, 2020
We used this app to apply bulk discounts to our orders. It was so easy to install and integrate into our store. There were a few areas which needed to be tweaked to our specifications, and the support team was amazing. They always responded quickly, and resolved issues quickly too. We had tried a different app before this one, and we had some issues that they weren't able to (or inclined to) resolve, so it was so great when the HulkApps team was so helpful and offered great support. Would definitely recommend this app.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We care about our customers deeply, and your review reaffirms the hard work and we put in every day. So thanks for your kind words and we look forward to seeing you again. Best of luck with your business!
April 20, 2020
We have reached out quite a few times to their support and each time it has been sub par. Many have not even addressed this issue. We consistently have orders that no discount is applied and we physically have to reach out to the buyer and issue a refund. This is time wasted on a task that should be easily incorporated. Also, having to reach out to the customer just isn't a professional way to handle our business!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
April 16, 2020
The team is excellent in replying and helping configure any mistakes and offers a great variety of apps to help build our businesses easily and saves us hours of time. I highly reccomend hulk apps for your website.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
April 15, 2020
amazing customer service, quick replies and all fixes done very promptly! very pleased! everything works perfectly
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using Volume Discounts App.
April 13, 2020
Either the page or the function can meet my needs, but it does not work at all! ! ! And I sent two emails to support team, but neither received any reply. I want to solve the problem and use it, but I'm disappointed
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Volume Discounts, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. Our expert has reached out to you and we hope to hear from you soon!
April 5, 2020
Very useful app and great customer service. It didn't integrate seamlessly with my theme at the start, but the technical support knew what they were doing and made it work perfectly within a few hours. First class customer service!
Thank you so much for taking the time to leave us this amazing review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
April 3, 2020
The Hulk Team is always helpful and very quick! The app itself works wonders and really gave a boost to our sales. I really appreciate it. Great work, guys!
Thank you so much for your appreciation! We're so glad that your experience with our products and support has been delightful. I would like to invite you to take a look at our website for a complete catalog of Shopify Services we offer and we hope you will always look out for us if you ever need any assistance. We’re offering a limited-time promotion and I don’t want you to miss out!
April 3, 2020
I had issues with configuring the app to out theme but the support department and Kubushbu and Sanjay were a big help.
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. We're glad Khushbu and Sanjay were able to help you out with getting the app installed and stylized properly so that it wasn't interfering with your theme codes. Best of luck with your business! We look forward to seeing your continued success.
March 22, 2020
It worked on the product page, but once added to cart it started messing up prices of other unrelated items. Discounted literally everything else in the cart that it wasn't even linked to, even making some items free!? Unusable.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
March 12, 2020
I use the app to add bulk discounts to my items, but sometimes the functionality breaks after an update. Usually I can fix any issues that crop up, but this time I couldn't locate the change. Contacted support and they fixed the issue after a day, creating a backup incase anything else messed up, which shopify itself doesn't seem to do properly. Pleased with the fix.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance! We have helped over 50,000 Shopify store owners get stuff done.
March 9, 2020
Email support is on form, messaged on a sunday afternoon and my solution was fixed around 15 minutes after. Can't complain at that!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
March 5, 2020
I've been using the Volume & Tired Discount app for some time with great success. We recently updated our theme which messed things up with how it showed on the site. I contacted support and they had everything fixed right away. I haven't had that kind of support service from a developer in ages! Thanks to everyone at Hulk Apps support!
Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.