All reviews

Rating Breakdown

  • 5
    84% (532 ratings)
  • 4
    4% (27 ratings)
  • 3
    0% (3 ratings)
  • 2
    2% (13 ratings)
  • 1
    9% (56 ratings)

Reviews with Text

  • 98% (616)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 30, 2020

The tiered pricing feature of this app is exactly what we needed. We went from managing three separate variants selling the same underlying product at three different effective prices (including manually managing the inventory levels) to a single item/variant with a three-tiered pricing model literally overnight. The settings and options were all very straight forward and intuitive. Best of all, this is all offered as part of the free version of the app. On top of that, when we experienced some minor formatting issues (discount table placement and size) while integrating this app with our theme that we couldn't resolve on our own, the HulkApps developers jumped right in and made the necessary changes. I read a few reviews indicating the support was slow or non-responsive, and that was not our experience at all. Keep in mind that developers may work in very different time zones than your store, so the responses may not be within the hour, so expectations need to be realistic. We went into it understanding that it may not be a 10 minute implementation to get this looking exactly how we wanted, so we planned for a changeover period. Bottom line, we installed the app and had the functionality we needed in less than 30 minutes. It took a few more days of small back and forth adjustments with the extremely helpful HulkApps team to get it visually integrated seamlessly with the theme. Definitely recommend the app and the developer.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

This review made our day! We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing your continued success. Thank you once again!

5 / 5 Share

April 30, 2020

The developers were very skilled and used their expertise to help troubleshoot an issue we were experiencing.

Store

Airhead

Using app

About 17 hours

Total reviews

10

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

4 / 5 Share

April 25, 2020

The service with this app is excellent! The only thing that keeps me from giving the app a 5 is the discount does not show on the product page. Outside of that the app works great!

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our Volume Discounts App. You can also reach out to our support team - they're always willing to help how they can to display a discount on the Product Page. Please reach out for further assistance!

5 / 5 Share

April 23, 2020

We used this app to apply bulk discounts to our orders. It was so easy to install and integrate into our store. There were a few areas which needed to be tweaked to our specifications, and the support team was amazing. They always responded quickly, and resolved issues quickly too. We had tried a different app before this one, and we had some issues that they weren't able to (or inclined to) resolve, so it was so great when the HulkApps team was so helpful and offered great support. Would definitely recommend this app.

Using app

16 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We care about our customers deeply, and your review reaffirms the hard work and we put in every day. So thanks for your kind words and we look forward to seeing you again. Best of luck with your business!

1 / 5 Share

April 20, 2020

We have reached out quite a few times to their support and each time it has been sub par. Many have not even addressed this issue. We consistently have orders that no discount is applied and we physically have to reach out to the buyer and issue a refund. This is time wasted on a task that should be easily incorporated. Also, having to reach out to the customer just isn't a professional way to handle our business!

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

April 16, 2020

The team is excellent in replying and helping configure any mistakes and offers a great variety of apps to help build our businesses easily and saves us hours of time. I highly reccomend hulk apps for your website.

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

April 15, 2020

amazing customer service, quick replies and all fixes done very promptly! very pleased! everything works perfectly

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using Volume Discounts App.

2 / 5 Share

April 13, 2020

Either the page or the function can meet my needs, but it does not work at all! ! ! And I sent two emails to support team, but neither received any reply. I want to solve the problem and use it, but I'm disappointed

Using app

5 days

Total reviews

5

Average rating

4.4

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Volume Discounts, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. Our expert has reached out to you and we hope to hear from you soon!

5 / 5 Share

April 5, 2020

Very useful app and great customer service. It didn't integrate seamlessly with my theme at the start, but the technical support knew what they were doing and made it work perfectly within a few hours. First class customer service!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

April 3, 2020

The Hulk Team is always helpful and very quick! The app itself works wonders and really gave a boost to our sales. I really appreciate it. Great work, guys!

Store

Canobo

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your appreciation! We're so glad that your experience with our products and support has been delightful. I would like to invite you to take a look at our website for a complete catalog of Shopify Services we offer and we hope you will always look out for us if you ever need any assistance. We’re offering a limited-time promotion and I don’t want you to miss out!

5 / 5 Share

April 3, 2020

I had issues with configuring the app to out theme but the support department and Kubushbu and Sanjay were a big help.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. We're glad Khushbu and Sanjay were able to help you out with getting the app installed and stylized properly so that it wasn't interfering with your theme codes. Best of luck with your business! We look forward to seeing your continued success.

1 / 5 Share

March 22, 2020

It worked on the product page, but once added to cart it started messing up prices of other unrelated items. Discounted literally everything else in the cart that it wasn't even linked to, even making some items free!? Unusable.

Using app

12 minutes

Total reviews

1

Average rating

1.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

4 / 5 Share

March 12, 2020

I use the app to add bulk discounts to my items, but sometimes the functionality breaks after an update. Usually I can fix any issues that crop up, but this time I couldn't locate the change. Contacted support and they fixed the issue after a day, creating a backup incase anything else messed up, which shopify itself doesn't seem to do properly. Pleased with the fix.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance! We have helped over 50,000 Shopify store owners get stuff done.

5 / 5 Share

March 9, 2020

Email support is on form, messaged on a sunday afternoon and my solution was fixed around 15 minutes after. Can't complain at that!

Using app

About 14 hours

Total reviews

10

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

5 / 5 Share

March 5, 2020

I've been using the Volume & Tired Discount app for some time with great success. We recently updated our theme which messed things up with how it showed on the site. I contacted support and they had everything fixed right away. I haven't had that kind of support service from a developer in ages! Thanks to everyone at Hulk Apps support!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

March 4, 2020

It is difficult to set for each product registration, so can't you automatically sync with a specific tag?

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for bringing this to our attention. We would appreciate if you would contact our customer support team by emailing us on [email protected]. Our specialists are willing to help how they can! Have a beautiful day ahead!

5 / 5 Share

Feb. 28, 2020

Great App and superb support from the team! A small suggestion; show the discount box even when the tier-ed discount is activated. If the customer has a discount code that gives higher discount amount, use that or else keep the tier-ed discount. Nonetheless, this App works perfectly :)

Using app

10 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thanks for giving us a 5-star rating and for sharing your feedback. We love hearing your inputs! We have flagged this as an improvement to our Product Team. Once we have a concrete solution, we'll definitely get in touch. In the meantime, let us know if we can help with anything else.

5 / 5 Share

Feb. 21, 2020

I never leave reviews but for this app, it is well deserved! I had a couple of issues with integration at the beginning but it wasn't an issue for the support staff as the issue was sorted within the hour. I have tried many types of tiered pricing and discount apps but none of them has done what I want and I have paid for the most expensive and still hasn't done what I wanted. This app does everything I want and works for my customers, so if their happy I'm happy!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much, We're glad our app specialists were able to help you out with getting Volume Discounts app installed and stylized properly. Please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day! Feel free to contact us whenever as we are always standing by to help.

4 / 5 Share

Feb. 19, 2020

I use this app to allow me to discount products based on how many units a customer orders. The app works well and does just that. I am on the basic plan so the fact that I can get the features I need for Free is a great value. I use this app integrated with Hulk's Infinite Product Options to really customize my product page. Hulk's support team is very responsive and worked very hard to answer all of my questions and troubleshoot for me. I find them very helpful. I did notice a grammar error in how the discount is displayed at checkout, and I also did wish there was an option for me to customize the wording of the Discount Display Grid on the product page. But in general the app is going to work for my store and I am very happy with it.

Using app

15 days

Total reviews

5

Average rating

4.6

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're using multiple apps from HulkApps. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Thanks for sharing your feedback about Display Grid customization. We've flagged your this as an improvement to our Product Team. We'll definitely implement this and get in touch with you! Let us know if I can help with anything else.

5 / 5 Share

Feb. 12, 2020

Deep Patel and the whole Hulk Apps team have been very kind to answer my questions, they have done it quickly and they have solved everything necessary and have even given me good recommendations for their best use. Thanks with all my heart.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!