VolumeBoost ‑ Volume Discounts
The Hulk VolumeBoost - Volume Discounts App
Rating
4.6
feedback
1,271
chart
#267
All reviews
Rating Breakdown
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Jan. 27, 2020
This app really helps me to convert more sales and I love it. But, I would give it a full 5-star if it does not remove the discount box and made customers complained about it. EDIT: Customer service fixed the problem. Thank you for the great support :)
Jan. 25, 2020
The App stopped working without any update. I tried reaching support but no response. Got stuck with a very important campaign that uses this App's functionality.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Jan. 17, 2020
I used this app to help increase average conversions. It definetely did that. By using small discounts for bulk buys, a customer who would have previously bought 1 item now will likely buy 3 (as i give them a cheaper price) however i ensure that the discount i give still makes it VERY worthwhile for me, after the cost of goods sold. 5 Stars thanks!
Jan. 15, 2020
Loving it, easy to set up, worked right away! After trying multiple other quantity discount apps I found this one to work the easiest and have the best results!
Hi there! Thanks so much for taking the time to leave us a review. We are thrilled that you loved your experience; Our Volume & Tiered Discounts App is quite simple once you get a hang of it actually, and we have a library of app guides available if you get stuck anywhere. Please reach out if you need any assistance!
Jan. 13, 2020
I am extremely satisfied with the product and the team behind it, is incredibly helpful. They solved my issue extremely fast. The tool itself is so useful that I highly recommend anyone to install it as soon as you get your shopify store started i.e. if you want to get more sales!
Thank you so much for taking the time to leave us this amazing review. We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance! We look forward to seeing a significant increase in your sales while using Volume Discounts App!
Jan. 9, 2020
Installed the plugin, I was advised by friends. There was a problem, I turned to support, quickly helped in a couple of hours to solve the problem. Thanks!
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
Jan. 28, 2020
Took awhile, but customer service help with my issues. Now the app is working great and my customers are now buying more products with the multi discounts that I have created.
Thanks so much for the kind words! Please don't hesitate to reach out should you have any other questions about Volume & Tiered Discounts App, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
Jan. 7, 2020
This is an excellent app.I had to add a sentence above the table,they helped me to do it immediately.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please don't hesitate to reach us if you need anything else!
Jan. 4, 2020
This is app is awesome. Few months back, I was looking for an app for multi purchase discount, apparently all are charged app. HULK code offer free for volume & tiered discount, which suits exactly what I want! I was quite frustrated initially I downloaded it but not working. I decided to email to their support team. I must say, I am very dumb in tech and IT, HULK code support are excellent, with no delay they help to to fix my problem. Last 2 weeks I encounter checkout problem in my store, all customer couldn't checkout from their mobile. SHOPIFY support claimed they can't due to I'm using 3rd party PAID theme, they suggest to me to switch back to SHOPIFY theme or hire an individual technician support. I reached out to HULK code support if they can help me with my problem. YES, with no delay, they reply to me and offer help as I'm using their add on Volume & Tiered Discount. They patiently reply to all my email and help me out. Thank you so much for the excellent support, fast responses and patient, what's more, is FOC! I highly recommended this app!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words. Please feel free reach out to [email protected] with any further comments or suggestions you wish to share. We would love to make things right if you ever face any challenges! Our team of 80 Shopify specialists are always ready to sort them out in the best way possible. Thank you and we look forward to seeing you again!
Jan. 3, 2020
Werkt perfect :) . makkelijk in te stellen op producten en kortingen en snel toegevoegd aan me website
Dec. 28, 2019
It works pretty well for us, but it seems I have run into a big hurdle. We use multiple currencies with Shopify Payments. If I set up a volume discount of 30 DKK when purchasing 2 products, it works fine when user has selected DKK as currency. But when he switches to USD, the customer gets a discount of $30, which is 6 times too much. Am I missing something?
Thank you for letting us know about this. Would you mind reaching out to our experts on [email protected] We look forward to hearing from you soon!
Dec. 28, 2019
I tried to use this app to apply a discount to my products. It did absolutely nothing as nothing changed when I checked my website.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Dec. 27, 2019
I love this app. It works really well. I created 2 tier discount for my site. At the beginning, I had some issues but the support from you guys was first class. Thanks a lot.
Hey there, thanks so much for the review; We always offer free installations when it comes to Volume Discounts App, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. Please let us know if we can help with anything else!
Dec. 26, 2019
Used it on the debut theme, broke the checkout page. Even uninstalling it won't fix this. AVOID THIS THING!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Dec. 22, 2019
Thanks for making this a free app, it increase my average order so much. Hope it will remain for free.
Feb. 10, 2020
The support team have been very wonderful with time of response and resolving all problems I sent to them. I am glad I came across the Volume & Tiered Discounts app and the team behind it. Marvellous App and Tremendous support team!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you found what you were looking for in our app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Dec. 19, 2019
having some issue at first but their top notch support resolve my issue quickly . Thank you so much! Also apps are easy to set up
Thank you! We really appreciate the review and are so glad to hear you're enjoying the app's easy setup experience. We're very happy to hear that you were able to get help from our team without any delays and we hope you continue using our apps! All the best for your store!
Dec. 19, 2019
The Hulk team are so unbelievably friendly and professional, and incredibly knowledgable, they installed the app to my website very quickly and efficiently. Whilst sadly the app didn't have the type of discount I wanted (buy 3 for combined y price e.g. buy 2 for £50) meaning I had to uninstall it, I can see that this app will be perfect for most other types of discounts. This app is perfect for most discounts, and its interface can be integrated with the colours and themes of your online store so branding is consistent! Based on the above I would highly recommend this app :)
Hi there! Thanks for leaving us such a wonderful review. We’re sorry our app couldn't match your expectations. We’ll strive to incorporate this type of offer in our app in the future, thanks for letting us know! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Best of luck with your business! Please let us know if we can help with anything else!
Dec. 17, 2019
App is good. Just wish it had more options for the free version, like styles and colors. Still don't know what are the options in the paid version. Very good customer service. They helped me getting the app working just like I wanted.
Thanks so much for the kind words! We really appreciate the review. We can help you with minor styling changes for free if you like:) We have lots more to offer. You might want to take a look at our Knowledge Base to find out more: https://www.hulkapps.com/blogs/volume-tiered-discounts/key-features Please let us know if we can help with anything else!
Dec. 17, 2019
Fast & prompt response from team Hulk when I encounter a few minor issues while installing this app- thumb up, i would definitely recommend this app if you are looking to increase your AOV
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in AOV while using Volume Discounts App!