All reviews

Rating Breakdown

  • 5
    84% (528 ratings)
  • 4
    4% (27 ratings)
  • 3
    0% (3 ratings)
  • 2
    2% (13 ratings)
  • 1
    9% (56 ratings)

Reviews with Text

  • 98% (613)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 27, 2024

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We're absolutely delighted to hear that you had a positive experience. If you ever need anything else or have further feedback, feel free to let us know. We're always here to help! Best regards,

4 / 5 Share

April 30, 2024

Adis was very helpful in the install process and helping us overcome some of the tricky details within our styling of the website. We would love to have the ability for a coupon to be issued on the cart page rather than the checkout page. For this reason, we potentially will have to build out this module internally but for now, this will work! REPLY we would love to see this discount input in checkout extensibility. That would help improve the customer experience.

Using app

7 days

Total reviews

10

Average rating

4.8

Developer Reply

It's fantastic to hear that Adis was able to assist you effectively during the installation process and with styling your website. Your feedback regarding the coupon issuance on the cart page is duly noted. While we understand your current workaround, we'll certainly consider your suggestion for future enhancements to improve your experience even further. If you have any other questions or need further assistance, please don't hesitate to reach out.

1 / 5 Share

April 24, 2024

Pretty dreadful support on this app. I wanted a really easy offer - add 4 pots of glitter and pay £10. After spending ages adding all variants and trying all different combinations of offers on the app and not getting it to work correctly, I reached out to support for this app. The response... "try changing the offer type, or try different options'. Brilliant - you mean carry on doing what I spent the past hour doing with no luck. Why don't you just blindfold me and hope I press the right buttons. After a while your 'support' just stopped replying. Dreadful

Using app

38 minutes

Total reviews

4

Average rating

2.0

Developer Reply

We're truly sorry to hear about the disappointment you've experienced. We're committed to resolving your concerns and ensuring a smoother experience with the app. Please grant us the opportunity to share potential solutions with you. We'll be in touch to provide assistance and make sure your app experience improves. Thank you for your understanding and patience!

5 / 5 Share

April 19, 2024

Sanjay is the best - app works really well. Have been using for a while now.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that you're pleased with both Sanjay's service and the performance of our app. If you ever need any further assistance or have feedback to share, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Best regards,

5 / 5 Share

April 17, 2024

Kenan was very helpfull, thank you for the help. Hopfully the app will be great too :)

Store

Zavonix

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

You're welcome! We're glad Kenan was able to assist you. We're confident that you'll find the app to be a valuable addition. If you have any further questions or need assistance, don't hesitate to reach out. Best regards,

5 / 5 Share

April 12, 2024

I've dealt with both Danin and Danko. Both have been extremely patient and helpful while getting the app set up and running exactly how I wanted it on my website! Thanks so much!

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

It's wonderful to hear that Danin and Danko provided such excellent support! We're thrilled that they were able to assist you in getting the app set up just the way you wanted it on your website. If you have any further questions or need assistance, feel free to reach out. Thanks for your feedback!

5 / 5 Share

April 11, 2024

Great Support if you have any questions.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you! We're always here to help. Just let us know if you have any questions or need assistance with anything. Best regards,

5 / 5 Share

April 9, 2024

Absolutely loving the VolumeBoost! The customer support team is exceptional; they're responsive, helpful, and truly go the extra mile to ensure everything works seamlessly. Their assistance made setup a breeze and has significantly enhanced our sales strategy. Highly recommend for anyone looking to boost their sales numbers!

Using app

14 days

Total reviews

7

Average rating

4.6

Developer Reply

Thank you for your wonderful feedback! We're thrilled that VolumeBoost has been a game-changer for your sales strategy. If you need anything else or have further questions, don't hesitate to reach out. Best regards,

1 / 5 Share

April 8, 2024

A lot of issue with this app. During setup the team told us that the app worked perfectly with all the app we have on our store. We launched a promotion with the app and : 1. It doesn't work with Bundles.app / 2. it doesn't work with Weglot / 3. It doesn't work with multilingual websites. And when we asked for help they said that it's not on their side. Awful experience.

Using app

21 days

Total reviews

10

Average rating

4.6

Developer Reply

We're truly sorry for the inconvenience you've experienced with our app. We apologize for any miscommunication regarding compatibility and for any frustrations caused. We'll do our best to address these issues promptly and ensure a smoother experience moving forward. Thank you!

5 / 5 Share

April 4, 2024

Super fast response on a fairly complicated issue with applying Shopify Discounts in addition to Volume Boost discounts. Hats off to Kenan who not only quickly identified the issue but programmed the solution into our cart code right away. Stellar!

Store

Botanus

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

That's fantastic to hear! Kenan is an exceptional expert we have, and we're glad he was able to tackle your issue swiftly and effectively. We're here to provide stellar service whenever you need it. If you have any more questions or concerns down the line, don't hesitate to get in touch. Best regards,

5 / 5 Share

April 4, 2024

Really good support from Haris who helped when we had a small issue. Works well and worth the money.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

We are delighted to hear that Haris provided excellent support and resolved your issue efficiently. We aim to ensure our service is both effective and valuable for our customers. If you have any further questions or need assistance in the future, don't hesitate to reach out.

5 / 5 Share

April 3, 2024

they stayed with me until my problem was corrected and went above and beyond!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there :-) We are truly happy to hear that our team was able to exceed your expectations and resolve your issue. We're here to provide top-notch support whenever you need it! Regards,

5 / 5 Share

March 29, 2024

what more can I say - installed, huge professional help from Kerim getting the app up and running and it all took less than 45mins. I would say that anyone looking for a bulk sale app this is the one you need. Totally professional all round

Using app

42 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Your feedback is greatly appreciated! We're delighted to hear that Kerim provided you with such professional assistance in installing and setting up our app efficiently. It's our goal to ensure a smooth experience for our users, and we're thrilled that you found our app to be the solution you needed. Please feel free to contact us anytime if you have any more questions or need assistance in the future. We're always available and ready to assist you!

5 / 5 Share

March 28, 2024

Very grateful for Tarik's help today. Clear, efficient, quick, and so helpful. We had an issue with price display on our website and it is now fixed.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

We greatly appreciate your feedback! It's wonderful to hear that Tarik provided you with clear, efficient, and quick assistance in resolving the issue with the price display on your website. Delivering helpful and timely support is a priority for us. If you have any further questions or encounter any other issues, please don't hesitate to reach out. We're here to assist you whenever you need us. Best,

5 / 5 Share

March 28, 2024

Support (Vatsal) has been amazing!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that Vatsal from our support team has been providing exceptional assistance. If you have any further questions or need additional support, please don't hesitate to reach out to us. We're here to help! Best,

5 / 5 Share

Sept. 12, 2024

The service is fast and very good. No need to wait. If all service would be so good then this could be a wonderfull world.... kind regards joerg

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear that you're satisfied with the speed and quality of our service. If there's anything more we can do to assist you or improve your experience further, please let us know. Regards,

5 / 5 Share

April 7, 2024

update - I love this even more. The team was able to customize a couple things for me very quickly that make this really easy to understand. Excellent support. Recently installed this app and it is a great fit for our tiered pricing model. Easy to setup. I especially appreciated the onboarding call with Arijana. She helped me locate the right features to get the display and flow that I wanted.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with our app and the onboarding process. We're thrilled to hear it fits well with your tiered pricing model and that you found the setup straightforward. Arijana is a valued member of our team, and we're glad she was able to guide you effectively to tailor the app to your needs. Should you require any further assistance or have more feedback, please don't hesitate to reach out. Your success is our priority, and we're here to support you every step of the way. Best,

5 / 5 Share

March 27, 2024

Sehr gut ! der Service ist immer sofort da. Kein Warten....

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Es freut uns sehr zu hören, dass Sie mit unserem Service zufrieden sind! Wir legen großen Wert darauf, dass unsere Kunden keine Wartezeiten erleben müssen und stets prompte Unterstützung erhalten. Sollten Sie weitere Fragen oder Anliegen haben, stehen wir Ihnen jederzeit gerne zur Verfügung. Vielen Dank für Ihr positives Feedback!

5 / 5 Share

March 19, 2024

App funktioniert einwandfrei, obwohl es mir lieber wäre, wenn Shopify die Funktionen standardmäßig anbieten würde. Sehr guter Live Support, danke Nitesh für die Hilfe.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass die App einwandfrei funktioniert. Wir verstehen Ihren Wunsch nach Standardfunktionen von Shopify und werden Ihr Feedback weiterleiten. Es war mir eine Freude, Ihnen mit dem Live-Support zu helfen. Wenn Sie weitere Fragen haben oder Unterstützung benötigen, stehe ich Ihnen gerne zur Verfügung.

1 / 5 Share

March 17, 2024

There is a big bug in the function. Sometimes the discount can be displayed during the settlement process, and sometimes it cannot be displayed. This is because only a few of my website orders have used this discount, and more eligible orders cannot use the discount. It's been a week and the problem is still not resolved. Then the fee was charged. I am very dissatisfied. Can you refund the fees for these days?

Using app

13 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there :-) We apologize for the inconvenience caused by the bug in the discount function. Our team has reached out instantly and fixed your issue. As for the fee incurred during this period, no charges were generated, so there will be no charge applied to your account. Thank you for bringing this to our attention. Should you have anything please feel free to write us back. Regards,