VolumeBoost ‑ Volume Discounts
The Hulk VolumeBoost - Volume Discounts App
Rating
4.6
feedback
1,255
chart
#268
All reviews
Rating Breakdown
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Dec. 12, 2023
I love this app, perfectly fit to our profile, easy to set up and the display options are clear. Very satisfied with customer service too, Deepa were very helpful and solved my issue in couple of minutes.
Thank you for your kind words! We're happy to hear that our app meets your needs, and we appreciate your positive feedback on the ease of setup and clarity of display options. It's great to know that Deepa provided excellent customer service and quickly resolved your issue. If you have any more questions or need further assistance, feel free to reach out. We're here to help! Best regards,
Dec. 11, 2023
emira was very helpful. she solved my issue immediately!
Hey there :-) We're glad to hear that Emira was able to assist you effectively and promptly! It's always great when customer service exceeds expectations. If you have any more questions or need further assistance in the future, feel free to reach out. Customer satisfaction is our top-most priority. Best,
Dec. 8, 2023
Very helpful support and the app helped my store to increase the average spent per purchase.
We're delighted to hear that our support was helpful and that the app contributed to increasing the average spending in your store! If you have any more feedback or questions, feel free to let us know. We're here to help! Best,
Dec. 8, 2023
Customer service is excellent! Kemal: Thanks!
Hey there :-) Thank you for the compliment! We're glad to hear that you're satisfied with our customer service specially, Kemal. Should you have anything please feel free to reach us back. Thank you!
Dec. 5, 2023
I've been using this app for just shy of a week and its already boosted my sales 5x. I had a few technical issues with getting the app started, I worked with Kenan in support and had the issues resolved within a few minutes both times. It was generally user friendly and easy to setup otherwise. Highly recommend this app!
Hey :-) That's fantastic to hear! Glad the app has made such a positive impact on your sales, and it's great that Kenan provided quick and effective support. Thanks for recommending it!
Dec. 2, 2023
I needed a quick way to select certain collections at a percentage discount, and they helped me set this up quickly for my campaign.
We are glad to hear that our team could assist you efficiently in setting up the percentage discount for your selected collections. If you have any more questions or need further assistance with your campaign or any other matter, feel free to reach out. We're here to help and ensure your experience continues to meet your expectations. Regards,
Nov. 25, 2023
great support service!
Thank you for your kind words! We're delighted to hear that you had a positive experience with our support service. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! Best regards,
Nov. 24, 2023
This app automatically applies its discount to all carts, even if customers haven't clicked on the offer. This prevents my customers from using their own coupons, as the Hulk discount takes precedence. I expected the app to allow customer coupons to override the Hulk discount, but it doesn't work that way. The inflexibility of the app became apparent when customers complained about being unable to use their coupons. Upon realizing this, I found the app unsuitable for my needs, particularly in promotions involving customer-specific coupons. This lack of flexibility in the app's functionality is a major drawback for my business, leading me to seek advice on its removal.
We appreciate your feedback and apologize for any inconvenience caused. We're actively working on enhancing the app's flexibility to address concerns like yours. If you have any specific issues you'd like us to assist with in the meantime, please let us know. Your input is invaluable to us. Thank you!
Nov. 24, 2023
Great app, great support! Have used it for over 3 years now!
Hey there :-) Thank you for the fantastic feedback! We're really happy to have you as a long-time user. If you ever need assistance, feel free to reach out. Cheers to three years and counting! Best,
Nov. 23, 2023
Muy buen servicio de atención al cliente, me respondieron instantáneamente y pudieron evacuar todas mis dudas.
¡Nos alegra saber que tu experiencia con nuestro servicio de atención al cliente fue tan positiva! Estamos comprometidos en brindar respuestas rápidas y solucionar todas tus dudas de la mejor manera posible. Agradecemos tu comentario y estamos aquí para ayudarte en todo lo que necesites. ¡Gracias por elegirnos!
Nov. 20, 2023
The operator reacted and solved my concern on properly activating the App in a good manner and speed. Thank you so much!
We're delighted to hear that your concern was resolved promptly and to your satisfaction! If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing our service!
Nov. 15, 2023
This app looks nice, but has a fatal flaw. It calculates volume discounts from the Price field, and disregards the Compare-at field. This means if you put an item on sale, it will calculate the volume discount from the sale price. In our case, this means the price goes below cost. When we asked why this is, they left us waiting for an answer for days, and did not reply. We had to ask again, at which time they said this is how their app is intended to work. We tested this app alongside several other apps that allow us to calculate the volume discounts from the Compare-at price, so we are going to use one of them.
Hi there :-) Thank you for bringing this to our attention. We apologize for the inconvenience caused. We appreciate your feedback and will consider it for future updates. If you have any further questions or concerns, feel free to reach out. We value your business. Best,
Nov. 15, 2023
Great App and great support!
Thank you! We're delighted you're enjoying the app, and we appreciate your positive feedback on our support. If you ever have more questions or need assistance, feel free to reach out. Best regards,
Nov. 14, 2023
I love this app, perfectly fit to our profile, easy to set up and the display options are clear. Very satisfied with customer service too, Smiljan were very helpful and solved my issue in couple of minutes.
That's fantastic to hear! We're thrilled the app meets your needs, and it's great to know you had a positive experience with Smiljan. If you ever need further assistance, we're here for you! Best,
Nov. 15, 2023
App is easy to use and looks great on the website. Had some issues initially due a currency app we had installed on our website but Tarik Selimovic from the team helped me resolve this quickly.
Nov. 11, 2023
Amazing support! Was there right away, when I needed it.
Thank you so much for your kind words! We are happy to hear that our support was able to assist you promptly. We're always here to help, and knowing that we were able to be there for you when you needed it is incredibly rewarding. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We truly appreciate your feedback and value your satisfaction with our support services. Thank you!
Nov. 4, 2023
Amazing Customer Service
Hey :-) We're very pleased to hear that you found our customer service amazing! If you ever need assistance in the future, don't hesitate to reach out. We're here to help.
Nov. 2, 2023
I would recommend it yet several months after it was set up, I noticed that the volume grid for the discount I created was no longer appearing on the product page. Customer support is very responsive. They resumed the discount but I had to ask them to fix the grid and they promptly corrected it.
Thank you for your recommendation, and we're glad to hear our customer support team was responsive and resolved the issue with your discount grid promptly. Your feedback is valuable to us, and we're committed to ensuring a seamless experience for our users. If you encounter any more issues or have further questions, please feel free to reach out. Best,
Oct. 31, 2023
Great customer support. They are very fast to respond and help you make any edits you need.
We're happy to hear that you've had a positive experience with our customer support team! We always strive to provide quick and helpful assistance. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Oct. 31, 2023
Hi there :-) We greatly appreciate your rating. We hope the app has met your store requirements and will help to grow your business and boost sales. If you require any further assistance, please don't hesitate to reach out. Best regards,