VolumeBoost ‑ Volume Discounts
The Hulk VolumeBoost - Volume Discounts App
Rating
4.6
feedback
1,272
chart
#231
All reviews
Rating Breakdown
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March 28, 2024
Very grateful for Tarik's help today. Clear, efficient, quick, and so helpful. We had an issue with price display on our website and it is now fixed.
We greatly appreciate your feedback! It's wonderful to hear that Tarik provided you with clear, efficient, and quick assistance in resolving the issue with the price display on your website. Delivering helpful and timely support is a priority for us. If you have any further questions or encounter any other issues, please don't hesitate to reach out. We're here to assist you whenever you need us. Best,
March 28, 2024
I had an exceptional experience with Kerim while setting up discounts for our store. His patience and helpful guidance truly stood out as he walked me through the process seamlessly. Volumeboost has top-notch support! Glad I chose this app!
Thank you so much for your kind words! We're delighted to hear that Kerim provided you with exceptional assistance while setting up discounts for your store. Delivering seamless and helpful guidance is at the core of what we aim for at Volumeboost. We're thrilled that you chose our app and that you're pleased with the support you've received. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!
March 28, 2024
Support (Vatsal) has been amazing!
Thank you for your feedback! We're glad to hear that Vatsal from our support team has been providing exceptional assistance. If you have any further questions or need additional support, please don't hesitate to reach out to us. We're here to help! Best,
March 27, 2024
The service is fast and very good. No need to wait. If all service would be so good then this could be a wonderfull world....
Thank you so much for your kind words! We're delighted to hear that you're satisfied with the speed and quality of our service. If there's anything more we can do to assist you or improve your experience further, please let us know. Regards,
April 7, 2024
update - I love this even more. The team was able to customize a couple things for me very quickly that make this really easy to understand. Excellent support. Recently installed this app and it is a great fit for our tiered pricing model. Easy to setup. I especially appreciated the onboarding call with Arijana. She helped me locate the right features to get the display and flow that I wanted.
Thank you for sharing your positive experience with our app and the onboarding process. We're thrilled to hear it fits well with your tiered pricing model and that you found the setup straightforward. Arijana is a valued member of our team, and we're glad she was able to guide you effectively to tailor the app to your needs. Should you require any further assistance or have more feedback, please don't hesitate to reach out. Your success is our priority, and we're here to support you every step of the way. Best,
March 27, 2024
Sehr gut ! der Service ist immer sofort da. Kein Warten....
Es freut uns sehr zu hören, dass Sie mit unserem Service zufrieden sind! Wir legen großen Wert darauf, dass unsere Kunden keine Wartezeiten erleben müssen und stets prompte Unterstützung erhalten. Sollten Sie weitere Fragen oder Anliegen haben, stehen wir Ihnen jederzeit gerne zur Verfügung. Vielen Dank für Ihr positives Feedback!
March 19, 2024
App funktioniert einwandfrei, obwohl es mir lieber wäre, wenn Shopify die Funktionen standardmäßig anbieten würde. Sehr guter Live Support, danke Nitesh für die Hilfe.
Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass die App einwandfrei funktioniert. Wir verstehen Ihren Wunsch nach Standardfunktionen von Shopify und werden Ihr Feedback weiterleiten. Es war mir eine Freude, Ihnen mit dem Live-Support zu helfen. Wenn Sie weitere Fragen haben oder Unterstützung benötigen, stehe ich Ihnen gerne zur Verfügung.
March 19, 2024
excellent customer service
Thank you for acknowledging our commitment to providing excellent customer service. We strive to maintain high standards and are delighted to hear your positive feedback. If you have any further questions or concerns, please don't hesitate to reach out. Best,
March 17, 2024
There is a big bug in the function. Sometimes the discount can be displayed during the settlement process, and sometimes it cannot be displayed. This is because only a few of my website orders have used this discount, and more eligible orders cannot use the discount. It's been a week and the problem is still not resolved. Then the fee was charged. I am very dissatisfied. Can you refund the fees for these days?
Hi there :-) We apologize for the inconvenience caused by the bug in the discount function. Our team has reached out instantly and fixed your issue. As for the fee incurred during this period, no charges were generated, so there will be no charge applied to your account. Thank you for bringing this to our attention. Should you have anything please feel free to write us back. Regards,
March 14, 2024
This is one of the best APPs on Shopify. Get it if you are a business looking to increase your Average Order Value
Thank you so much for your positive feedback! We're delighted to hear that you consider our app one of the best on Shopify. Helping businesses like yours increase their Average Order Value is our goal, and we're thrilled to know we're making a difference. If you need any further assistance or have any suggestions for improvement, please don't hesitate to let us know.
March 14, 2024
Great service and exactly what we needed for our volume discount!
We're thrilled to hear that you found the service helpful and that it met your needs for volume discounts! If you have any more questions or require further assistance in the future, don't hesitate to reach out. We're here to support you every step of the way. Best regards,
March 12, 2024
Good seivece and good app
Thank you for your positive feedback! We're pleased to hear that you find our service and app valuable. If you have any suggestions for improvement or if there's anything specific you appreciate, we'd love to hear more. Your feedback is important to us as we strive to provide the best possible experience. If there's anything else you need assistance with, feel free to let us know. Best regards,
March 11, 2024
I would highly recommend this app for its service and prompt support.
Hi there :-) Thank you so much for your kind words! We truly appreciate your recommendation and are delighted to hear that you are satisfied with both the app's service and our prompt support. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
March 11, 2024
Very nice people seemingly doing their best. I needed the app integrated into my theme- asked to pay, but they just really could not figure it out. Different widths, their buttons had rounded corners, and mine were square, mismatched text styles. It stuck out like a sore thumb. I just didn't have time to troubleshoot it myself and they could not really see the problem, kept declaring it done, then wanted a phone call to chat about it. Half a workday lost to it already, I ended up uninstalling the app. Again- very nice people, and the functionality seems solid. Most people will probably have no issue at all. If you have the time to spend dialing in the style for a clean match to your theme it's probably a great solution. But, as nice as they are, they may have trouble if you want to hire them to integrate it into your theme. Edit- Review changed from 3 to 1 star. I did my very best to be kind and give the developer the benefit of the doubt. They contacted me about this review and blamed me for not repeating to them the clear instructions I gave about integrating the design. My theme has square button corners, their's have rounded, how many ways can I say they need to match when they keep sending it back unfinished, closing the ticket and declaring it finished? I've never had a situation like this with an app developer before, hopefully you will have better luck with them than I did.
We appreciate your feedback and apologize for the challenges you faced during the integration process. It's disheartening to hear about your experience, and we sincerely regret any inconvenience caused. We value your input and will use it to improve our services. If there's anything specific you'd like to share or discuss further, please feel free to reach out. We understand your time is valuable, and we are committed to enhancing our processes to better meet our users' expectations. Thank you for your understanding.
March 4, 2024
Just starting with this App. Very impressed with capabilities, but concerned would be challenging set up. Booked Set Up Call. Arijana, guided me thru all the set up and tested functionality. All working great. Now feel confident I can move forward with Offers, change Settings, etc. for my store. Also, very happy with Arijana's suggestions for small tweaks to improve my customers' overall shopping experience. Wow! So glad I scheduled the call. Very reasonable Pricing Plan. Also, great to know there will be continuing support.
Hey :-) We're delighted to hear about your positive experience with the app setup! It's fantastic that Arijana guided you through the process and ensured everything is working smoothly. It's reassuring to know that you now feel confident to manage offers, change settings, and enhance your store's experience. Arijana's suggestions for improvements are indeed valuable. We're thrilled the set-up call exceeded your expectations. The reasonable pricing plan and ongoing support make it even better. If you ever need further assistance, feel free to reach out. Best of luck with your store endeavors! Warm regards
March 1, 2024
I really appreciate that there is a 30 minute onboarding call with a person. It's refreshing to have a personal interaction when most apps it's hard to tell now days if you are talking to a human or a bot. I was able to get my questions answered and understand the app quickly as a result of the call.
We are delighted to hear that you found value in our 30-minute onboarding call! Personal interactions are essential, and we are glad we could provide a clear understanding of our app during our conversation. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help! Best regards,
Feb. 29, 2024
Ran into some trouble with Volume Pricing and Shopify discounts because they weren't playing nice with my Loyalty App. Couldn't get any of the Volume Pricing apps to work with it. After a ton of searching, stumbled upon Volumeboost, which lets you stack extra discounts right at the cart. It's been awesome, and their support is super quick. Big shoutout to HulkApps for the assist!
Hi there :-) We are glad to hear you found a solution with Volumeboost! We indeed have great support thank you for appreciating us. If you have any more questions or need assistance, feel free to reach out. Cheers!
Feb. 26, 2024
Gerade hat mir Tarik ganz schnell! sehr geholfen !
Wir freuen uns zu hören, dass Deepa Ihnen so schnell und effizient helfen konnte! Unser Team ist stets bemüht, einen herausragenden Service zu bieten. Wenn Sie weitere Fragen haben oder Unterstützung benötigen, stehen wir Ihnen gerne zur Verfügung. Vielen Dank für Ihr positives Feedback zu unserer Unterstützung!
Feb. 14, 2024
Arijana Ibrovic the product support manager was fantastic in helping me out set up settings , best app service and creation on shopify
We're delighted to hear about your positive experience with Arijana Ibrovic, our Product Support Manager! Thank you for recognizing her outstanding assistance in setting up settings and creating the best app service on Shopify. We're committed to providing excellent support, and we're here for any further assistance you may need. Feel free to reach out if you have any more questions or require additional help. Appreciate your feedback!
Feb. 15, 2024
Will recommend. Its easy to use. Thank you Deepa! :-)
Thank you so much for your positive feedback! We're thrilled to hear that you find our platform easy to use. We appreciate your recommendation and are delighted to have Deepa on our team. If you have any further questions or suggestions, feel free to reach out. Thanks again! :-)