Swym Back in Stock Alerts for Shopify

Swym Back in Stock Alerts

Recover lost sales due to stock-outs with auto restock alerts...
Rating
4.7
Feedback
435
Reviews
Chart
#2,195
Shopify

All reviews

5 / 5 Share
Oct. 1, 2020

This app has helped us better notify customers when products become available again! The support team has been very responsive and willing to help make the app meet our specific needs.

Store Using app Total reviews Average rating
Hemlock Hat Co. 4 months 6 5.0
5 / 5 Share
Sept. 29, 2020

Love this app <3 :) Currently, I am using this app on two of my Shopifys and work wonders. I definitely recommend this app. Their support is A+, in my second shop because it was a customised theme I had a bit of struggle to display the app and in less that 24 hrs my problem was solved.

Store Using app Total reviews Average rating
Vornado Australia 7 days 3 5.0
5 / 5 Share
Sept. 29, 2020

I used this app to bring in more pre and special orders - and it's really helped! it goes along with your theme and the customer service is always very helpful. Recently, I reached out when I switched theme and I got a response and fix to my problem within 10 mins.

Store Using app Total reviews Average rating
Nina Berenato Jewelry 11 months 3 5.0
5 / 5 Share
Sept. 24, 2020

Great app and great support! The app works super well and i have managed to get many new sales sinces installing it. LOVE IT.

Store Using app Total reviews Average rating
Askari 10 days 24 4.8
2 / 5 Share
Sept. 22, 2020

Customer service is superb. They are so very helpful and quick to respond. However, BEWARE. Just as with many of the other third party apps that offer FREE services, once you begin using their apps, get ready to get hit with monthly RECURRING fees. Let me share an example, I just clarified with the developer that if I sign up for the monthly back in stock alerts to have the ample amount of monthly alerts needed, would I continue to be charged on a monthly basis if I no longer needed the alerts. Meaning, I have no out of stock items in my shop and therefore would not need the back in stock alerts. They responded saying that I would be billed monthly regardless until I opted to switch back to the free plan. This is how they get you. I am currently looking for another option but it appears all third party apps behave this way and is extremely unappealing to me.

Store Using app Total reviews Average rating
Del Bello's Designs 4 months 10 3.5
Developer Reply

Thank you for taking the time to leave us your review, and I am sorry to hear that you had a bad experience. The service that we provide is a subscription service very similar to all other subscription services where in you are charged for the usage of the application regardless of how much you have used the application. You are also charged for the service till the time you choose to downgrade your plan or you choose to uninstall our application. Our terms of service is very clear and we do not lock you into our service for any period of time. You have the option of uninstalling the product at any time so you don't get charged when you uninstall or downgrade to the free tier.

5 / 5 Share
Sept. 17, 2020

Really easy to install and setup. The guys in support were very quick to respond and help finish the setup. We have only been using it for a few days but so far the take up rate looks good.

Store Using app Total reviews Average rating
Wood Workers Workshop 6 days 4 4.5
5 / 5 Share
Sept. 14, 2020

This app is great to check the demand of products that when out of stock. Customer support team were fast and efficient in assisting with our request.

Store Using app Total reviews Average rating
Game Academia Singapore 8 months 2 5.0
5 / 5 Share
Sept. 7, 2020

Easy to add to the store. Fantastic and quick support. Highly customizable. Seems a great app from the beginning!!! I will surely get some back in stock requests from my customers!

Store Using app Total reviews Average rating
Catholically 9 days 24 3.8
5 / 5 Share
Sept. 2, 2020

I really like this app to keep my customers engaged if they want something that's out of stock. I also check the list periodically to see what's popular to reorder and most purchase once they receive the email.

Store Using app Total reviews Average rating
Travel Store Over 1 year 3 5.0
5 / 5 Share
June 10, 2021

Update: I switched themes on my site, so the app got lost. Sent an email and it was fixed within 24hours! Thanks, Sonali! Installation and customization was a piece of cake! However, I needed the alert to show up as soon as a single size was out of stock, rather than when the product was out of stock in every size. I emailed support, and presto! Krishnan was swift, polite, and effective.

Store Using app Total reviews Average rating
Bee's Knees Knee Pads 10 months 4 5.0
5 / 5 Share
Aug. 21, 2020

Great app! Definitely serves the purpose. Support team should provide users an option to customise the email templates but the support team was kind enough to update it for us.

Store Using app Total reviews Average rating
esc UAT 2 months 3 5.0
5 / 5 Share
Aug. 20, 2020

I installed the app and used it for a couple of days now and I am very happy with the results. When installing the app I needed a small tweak on the positioning of the pop up in my store and in less than 45min from writing to their customer service the developer wrote back with already a solution complemented.

Store Using app Total reviews Average rating
MyFamilyBuilders About 22 hours 4 5.0
5 / 5 Share
Aug. 13, 2020

It's a great app. Easy to install, great customer service! Works just like it's suposed to. Easy to customize. Don't miss this one.

Store Using app Total reviews Average rating
Studio Penny Lane 17 days 6 5.0
5 / 5 Share
July 27, 2020

I kept having issues with the app, but Gopinath did not stop working on it until it worked on my store. I really appreciate it. Awesome customer service and great app!

Store Using app Total reviews Average rating
Washi Tape Australia 5 days 6 5.0
5 / 5 Share
July 27, 2020

Great app. Works as advertised. Customers already bought my products because of it. Thanks for this app

Store Using app Total reviews Average rating
Leigh Country 13 days 7 5.0
5 / 5 Share
July 27, 2020

I had an issue with set up and just could not get it working. I emailed support and they replied within an hour and had it up and running! So far so good!

Store Using app Total reviews Average rating
Keeko About 2 hours 11 4.9
4 / 5 Share
July 23, 2020

I used this app to create alerting program. It's very functional and the customer care was available all the time.

Store Using app Total reviews Average rating
BY CHARLOT 29 days 1 4.0
5 / 5 Share
July 22, 2020

Nice app. Great customer service.....................................................................

Store Using app Total reviews Average rating
Misswood 4 months 17 4.7
5 / 5 Share
Aug. 21, 2020

So far it is looking great with many customers tracking the odd item that is out of stock. We are really pleased and belive the App will have a positive effect on sales. The back office has good functionality and makes everything easy to manage.

Store Using app Total reviews Average rating
Addison Ross Ltd About 2 months 2 5.0
5 / 5 Share
July 15, 2020

We are really happy with the app so far. The support team answers very quickly and implemented all of our design changes. Thanks!

Store Using app Total reviews Average rating
Rich & Royal 1 day 4 5.0
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