All reviews

Rating Breakdown

  • 5
    89% (593 ratings)
  • 4
    7% (45 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (16 ratings)
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5 / 5 Share

Feb. 22, 2021

Amazing customer support!!! Issue fixed within an hour of emailing them...for FREE! Highly recommend!

Using app

10 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 22, 2021

Very good app and great customer attention. The app work very good and its do. We have go up our conversion rate

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2021

Amazing customer service. We changed the theme to our site and the button was not working, they quickly fixed the issue for me and got it working within minutes of me contacting them.

Using app

Over 3 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 15, 2021

We use this app on our website and have done for quite some time now. The staff at Swym answer any questions quickly and are very helpful.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

A simple yet effective feature to add to my store. Easy to set up and the support was outstanding. The automation works very well which enables me to have no further manual work after the app was installed. Would highly recommend.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Works great! We had some issues with formatting and support was so helpful and quick! Highly recommend.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Really great app, so easy to use and extremely useful. Customer service is amazing, their team are very quick to respond to any issues I had. Highly recommend to anyone.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Initially this app wouldn't show correctly but one quick message to the support team and they had it working in a couple of hours. It looks fab on the site and this solves a huge problem with our customers not knowing when stock is back in. This is a HUGE feature that we wouldn't do without now. Definitely recommend!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

This app is working really well for us at the moment. We were looking for a solution that would let us send thousands of notifications and virtually the exact same time and this seems to be working so far.

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

The support team for this app is incredible. They are extremely responsive and attentive. We were able to customize the app to match our site so the integration is flawless. We are beyond thrilled!

Store

fors

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 31, 2021

I wish I could give this 0 stars. I downloaded the app, customized my form and checked several sold out products on my website and none showed the form. I enabled and disabled, I read the form on "why my button is missing" apparently it happens so often they had to write a whole article on it. I basically wasted a lot of time trying to get their app to work when it should automatically work. Emailed them, they claimed the form was on my website and it was a "cache" issue. So I sent them several links to all my sold out products and said please screenshot me the form you see on your end. They finally admitted there was a problem and the form was not on there so they specially made the form work (shouldn't it already?!). So after all that the form is finally on my website. But now I go to test it. Entered my email into the box then made the product available and waited for the email that never came. Checked spam, waited a long time. Instead of endless emailing with them claiming it works again I just gave up and decided to write this review to warn others. Huge waste of my time, use another app!

Using app

About 19 hours

Total reviews

1

Average rating

1.0

4 / 5 Share

Jan. 20, 2021

This app helps with collecting emails when your items are out of stock, and automatically sends reminder emails the minute it is back in stock. The only reason it doesn't get 5 stars is that you cannot modify the layout and feel of the app, however the support team would help you with that in a jif. Not bad overall.

Using app

Over 3 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 20, 2021

The app has all functionalities I was looking for. I had some questions and received quick answers, they are really helpful. Highly recommend this app.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

Very helpful staff members on the chat service! Great app so far. Have used at two brands - and works well.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

Great support and happy with the ability to offer customers value when we are out of stock. Worth looking at!

Store

Ecoy

Using app

24 days

Total reviews

10

Average rating

4.9

5 / 5 Share

Jan. 8, 2021

Had a minor issue with this app when I updated my theme and the support team was incredibly quick and helpful!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

2 / 5 Share

Jan. 7, 2021

I'm puzzled over the many great reviews this app has received. This app was a headache from start to finish. The setup wasn't too smooth either, it didn't update changes I made and really wasn't intuitive. Ridiculously expensive for any valuable features, I couldn't even disable the email send outs on the 15 USD Starter plan. Support was slow, left me hanging for more than a week after which I noticed that they never helped with my issue. It probably does what it promises on the Pro plan, but if I knew that the real cost would be 50USD a month I would have never touched it.

Using app

About 1 month

Total reviews

5

Average rating

4.4

5 / 5 Share

Dec. 23, 2020

Great app for driving conversions on out of stock and coming soon products. The support team, in particular, has been a highlight of this app, very responsive, and highly knowledgeable.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

So far the App has been working as described. Customer service is prompt and very helpful with all their inquiries. Big thumbs up!

Using app

12 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 23, 2020

A very good app to turn interested visitors into customers. The prices are a little too expensive for small online shops that are just starting out and do not yet have high sales. If the prices were better there would be a 5 star rating.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0