All reviews

Rating Breakdown

  • 5
    89% (400 ratings)
  • 4
    7% (30 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 100% (447)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2021

The support team for this app is incredible. They are extremely responsive and attentive. We were able to customize the app to match our site so the integration is flawless. We are beyond thrilled!

Store

fors

Using app

3 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Jan. 20, 2021

This app helps with collecting emails when your items are out of stock, and automatically sends reminder emails the minute it is back in stock. The only reason it doesn't get 5 stars is that you cannot modify the layout and feel of the app, however the support team would help you with that in a jif. Not bad overall.

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 20, 2021

The app has all functionalities I was looking for. I had some questions and received quick answers, they are really helpful. Highly recommend this app.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

Very helpful staff members on the chat service! Great app so far. Have used at two brands - and works well.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

Great support and happy with the ability to offer customers value when we are out of stock. Worth looking at!

Store

Ecoy

Using app

14 days

Total reviews

10

Average rating

4.9

5 / 5 Share

Jan. 8, 2021

Had a minor issue with this app when I updated my theme and the support team was incredibly quick and helpful!

Using app

8 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Jan. 7, 2021

I'm puzzled over the many great reviews this app has received. This app was a headache from start to finish. The setup wasn't too smooth either, it didn't update changes I made and really wasn't intuitive. Ridiculously expensive for any valuable features, I couldn't even disable the email send outs on the 15 USD Starter plan. Support was slow, left me hanging for more than a week after which I noticed that they never helped with my issue. It probably does what it promises on the Pro plan, but if I knew that the real cost would be 50USD a month I would have never touched it.

Using app

About 1 month

Total reviews

5

Average rating

4.4

5 / 5 Share

Dec. 23, 2020

Great app for driving conversions on out of stock and coming soon products. The support team, in particular, has been a highlight of this app, very responsive, and highly knowledgeable.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

So far the App has been working as described. Customer service is prompt and very helpful with all their inquiries. Big thumbs up!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

I installed this app to allow my customers to set alerts for their favorite items from my shop since I keep a limited inventory. I also wanted to gage what items were in high demand. I have two Swym apps installed and they were able to quickly assist me with a display issue during off hours. I am certainly looking forward to upgrading as my business grows. Thank you!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Great app. Works great with our website. Support is also really helpful. Highly recommended to everyone!

Using app

6 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 4, 2020

Nice app and nice staff. Is intuitive. But for downloading the information in a simple way you have to be PRO. As Free only gives you the archive in .csv and you can’t see the images. PRO is quite expensive.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 4, 2020

Great and quick Support Team happy with a Back in Stock APP is working perfect with my store my customer is very happy... Thank you so much!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

Easy integration, looks great and does what I want without a lot of fuss. Support was also very quick and helpful too. I highly recommend.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

Good App and Great Support. Initially, we had some issues with back in stock feature on Quick view. The App support team worked for us and resolved the issues

Store

Sanrio

Using app

About 1 month

Total reviews

4

Average rating

5.0

3 / 5 Share

Dec. 28, 2020

**Second Update** Only after changing my original glowing review and leaving the review below, Swym decided to try to help me. They were very cooperative and helpful, and I am happy to say it is now working properly once again, so I will keep my subscription as it works very well for my store. I'm just disappointed that it took me leaving a less than glowing review to get them to be responsive. **Update** I originally gave this app 5 stars; I have an issue and the app is not working and they say they cannot fix it. Will be canceling my subscription; I'm so disappointed.

Using app

4 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 30, 2020

Back in Stock Product Alerts is a great addon feature for our store, popular with customers. Their support team was quick to respond + helpful.

Using app

27 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 21, 2020

I started using this app last week, and I can say it is a great app so far. I am using the free version, and it is quite complete for what I need to use now. Besides, I had some doubts setting the button at my homepage and the customer service was so helpful and nice, and most important, they came back to me in just a few hours. So if you are looking for a Back in Stock button, I would highly recommend this one.

Store

MELPOM

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

Had an issue with the code still being present after uninstall but Krishnan provided very fast support in removing this. I uninstalled due to attempting to improve store speed and SWYM Back In Stock had little impact on that so I may well use it again in the future. Thanks Krishnan again for your help, support and kindness :-) Jo

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

Amazing customer service - received an email just minutes after sending one and resolved my problem right away! Love the customization features and so great to see what my customers want us to bring back in stock. 10/10 recommend

Using app

11 months

Total reviews

2

Average rating

5.0