All reviews

Rating Breakdown

  • 5
    89% (592 ratings)
  • 4
    7% (45 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (16 ratings)
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5 / 5 Share

Aug. 22, 2023

Fantastic service with a super-responsive support team. Solid analytics and integration spread with marketing apps. Highly recommend.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Have just installed and the process was easy and any issues customer service was fast to respond and help with installation

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

This app works as it should and best of all, support is responsive and will figure out what you need - 100%.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 12, 2023

Madhav and the team were so helpful and quick to respond. Made the appropriate changes quickly and efficiently. 10/10 would recommend

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Highly recommend the Swym app. It's simple and easy to use and helps us automate our customer orders and cut down on order admin. Customers see when we have something back in stock as soon as the stock arrives on the shop floor and can reorder. The app also shows us how many customers are waiting for a particular product if it's out of stock. Customer service form the Swym team is outstanding!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

quick set up, had a glitch but customer support was helpful when I had a question they got back with me within a couple of days

Using app

About 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 1, 2023

Quick to install, easy to use! When I had a question, I got an answer quickly. Thank you!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2023

Dzisiaj zainstalowałem aplikację Swym Back in Stock Alerts. Choć na pierwsze wrażenia jest jeszcze za wcześnie to mogę powiedzieć, że pomoc techniczna to rewelacja. Przede wszystkim nie odesłano mnie do podręcznika, nie kazano mi nic robić, nie zadawano też pytań, na które nie znałem odpowiedzi. W kilka minut aplikacja została ustawiona tak jak tego oczekiwałem. Pięć gwiazdek to zbyt mało. Dodam kolejne jak tylko zobaczę aplikację w akcji. Today I installed Swym Back in Stock Alerts app. Although it is still too early for first impressions, I can say that technical support is a revelation. First of all, I wasn't sent back to a manual, I wasn't told to do anything, and I wasn't asked questions I didn't know the answer to. In a few minutes the application was set up as expected. Five stars is not enough. I will add more as soon as I see the app in action.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2023

Excellent and prompt service. I would recommend Swym to others! Our custom request was handled in a timely manner to accommodate our urgent timeline. Thank you!

Using app

About 1 month

Total reviews

4

Average rating

5.0

1 / 5 Share

July 25, 2023

This app ruined my Store, be aware!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

10 months

Total reviews

9

Average rating

2.8

Developer Reply

Thank you for taking the time to share your feedback about your experience with us. We wanted to let you know that we have taken extreme care in designing our apps in a way that it doesn't impact your store performance since that is supercritical. We make sure our app snippets load last on your website so that we don’t hinder the website's performance in any way. We would love to hear more about the issues you are facing with the app as we couldn’t find any contacts or support tickets from you. Any further context on the issue you are facing will help us look into this further for you. We have tried reaching out to you via email to get some insights so that we can validate and assist you further. We request you to reply to our email with the app-related issues you are facing and we would be happy to take care of them for you.

5 / 5 Share

July 20, 2023

Good Support. Good Converstions. Subham very helpful. Careful when processing returns through shopify. If you leave restock box checked it'll trigger. Recommend disabling auto alerts if you don't anticipate having new inventory soon.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2023

I don't use this app much as we usually have most things in stock, but it is very useful when our workshops are sold out and people enquire when the next time workshops will be available. I recently had a small display config issue, which when alerted, the team fixed within a matter of minutes. Great customer service and a useful tool.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2023

My favorite thing about this app is the integration with Klaviyo. Plus, the customer service team is quick to respond and are always very helpful if you ever need assistance. Big fan!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 13, 2023

Terrific app! Works as stated and helps drive leads back to our website. Excellent customer service, I would highly recommend.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

Great response received from the support team. I'm really grateful to the support staff for making it so simple for us to utilize their software.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2023

I recently started using Swym Back in Stock Alerts on my e-commerce store, and I have to say, I'm thoroughly impressed. The app is incredibly easy to set up and use, and it's been a game-changer for my business. One of the things I love about Swym Back in Stock Alerts is that it allows my customers to sign up for notifications when a product they're interested in is back in stock. This has helped me to retain potential customers who may have otherwise given up on purchasing a product that was out of stock at the time. It's also great for generating buzz around products that are in high demand but temporarily out of stock. The app also provides me with detailed analytics on product demand, which is incredibly helpful when it comes to restocking inventory and planning future product releases. The interface is clean and easy to navigate, and the customer support team is always quick to respond and helpful. Overall, I highly recommend Swym Back in Stock Alerts to any e-commerce business looking to increase sales and customer satisfaction. It's a must-have app in my opinion, and I'm grateful to have found it. 5 stars all the way!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 4, 2023

Great app with an efficient support team behind! We needed to update the email template for alerts and they quickly guided us.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2023

Some of the best customer service I've ever received. Sent support request, responded quickly, accessed our site, made the adjustments and sent a message back. You just don't always receive customer support like this. Very rare. Highly recommend not only for the beautiful, intuitive software, but for the excellent service.

Store

Deriiv

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2023

Excellent experience:)) Super happy with the service received from Anudeep, a member of the team! Really recommend you to use this app!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

4 / 5 Share

March 28, 2023

It is too early for us to rate the app but would like to rate the service we have received in setting up our use of the Back In Stock Swym ap. They have been great so far. Thanks!

Using app

23 days

Total reviews

2

Average rating

4.5