WA Chat & Abandoned Cart
Improve Sales via WA Cart Recovery Messages with Wati
Rating
4.0
feedback
122
chart
#586
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
2%
-
Less than a month
7%
-
Less than a year
31%
-
More than a year
7%
Reviews Summary
Wati, a WhatsApp automation tool, has received mixed reviews from users. Positive aspects highlighted include its user-friendly interface, effective automated reply templates, integration with Instagram and Messenger, and smooth transition from other platforms. Users appreciate the ease of communication with customers and the reduction in manual messaging. However, negative reviews mention difficulties in setting up the app, lack of customer support, issues with app functionality, and challenges in deregistering the business. Some users also expressed frustration with the pricing and the inability to access support when needed.
Highlights
Review RSS Feed
All reviews
Jan. 29, 2026
Good product and service
Hi there, Thank you for the 5-star review! We're glad to hear you are happy with the product and services. In case of any further assistance, please feel free to reach out to our support team. We're happy to help! - Team Wati
Jan. 28, 2026
Hi there, Thank you for the 5-star review! Please feel free to reach out to our support team for any further assistance. We're always here to help you! - Team Wati
Jan. 27, 2026
this tool has really increased my conversions, it handles automated responses, order updated as well as direct sales campaign, this tool has increased my conversion rate as well. it is one of the best tool i've been using, i recommend this to other shopify store owners
Hi there, Thank you for your support and kind words, and the 5-star review! We’re happy to hear that Wati has helped boost your conversions. If you ever have any questions, our support team is always here for you. - Team Wati
Jan. 27, 2026
I am using this app for my business, its very helpful it send order confirmation, dispatch, delivered as well as abandoned cart messages to my customers, dashboard is super easy to access and whatsapp remarketing is highly effective here
Thank you so much for your kind feedback! We’re really happy to know the app has been helpful for your business and that features are working well for you. If you ever have any questions or need assistance, please feel free to reach out to our support team, we’re always here to help. - Team Wati
Jan. 27, 2026
wati as a shopify app is very helpful its abandoned cart and whatsapp chat featuers are exceptionally good it really helped to increase my sales, i recommend it to other users as well
Thank you for your kind words and for the 5-star review. We’re glad to hear that Wati’s abandoned cart and WhatsApp chat features have helped boost your sales. Your support truly encourages us to keep improving our service. Should you ever have any questions or need help, our support team will be glad to assist you. - Team Wati
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