WA Chat & Abandoned Cart
Improve Sales via WA Cart Recovery Messages with Wati
Rating
4.0
feedback
123
chart
#336
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
6%
-
Less than a month
7%
-
Less than a year
33%
-
More than a year
8%
Reviews Summary
Wati, a WhatsApp automation tool, has received mixed reviews from users. Positive aspects highlighted include its user-friendly interface, effective automated reply templates, integration with Instagram and Messenger, and smooth transition from other platforms. Users appreciate the ease of communication with customers and the reduction in manual messaging. However, negative reviews mention difficulties in setting up the app, lack of customer support, issues with app functionality, and challenges in deregistering the business. Some users also expressed frustration with the pricing and the inability to access support when needed.
Highlights
Review RSS Feed
All reviews
Feb. 10, 2026
WATI stopped us from leaving money on the table with abandoned carts. The lift in conversions was visible right away. It also sorted out our order confirmations, so we aren't chasing manual tasks anymore. On the backend, the data management is finally simple—segmenting customers used to feel overwhelming, but now it’s just structured and easy.
Feb. 9, 2026
WATI did the heavy lifting for our abandoned carts, and the conversion rates actually moved. Order confirmations aren't a manual grind anymore; they just run. It also finally brought some sanity to our database. Segmenting is simple now, not a mess.
Feb. 3, 2026
we are using this app and it is very easy to manage my order flow, in terms of order confirmation, abandoned carts, order shipping, order delivered. it is very helpful for business.
Feb. 3, 2026
we are using this app for our b2b business, it helped us to manage leads and it is effective in terms of managing database and tagging leads is even helpful. its a 360 degree whatsapp marketing tool.
Feb. 3, 2026
I started using this app and set up was very easy, also app seems very good and how it has already started reaching out to my abandoned checkouts and order confirmations, its a must have!!
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