WA Chat & Abandoned Cart
Improve Sales via WA Cart Recovery Messages with Wati
Rating
3.5
feedback
113
chart
#789
All reviews
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Nov. 15, 2024
support is always available and if I had a problem, they solve everything with me. thank you for your help
Nov. 15, 2024
I recently started using Wati for my business’s customer communication, and overall, it has been a highly positive experience. Wati has significantly enhanced how we manage customer interactions through WhatsApp. The multi-agent support, ease of integration, and broadcast capabilities are standout features that have streamlined our processes. While there’s room for improvement in chatbot customization and pricing, the platform is undoubtedly a solid investment for businesses looking to optimize their communication strategy.
Oct. 17, 2024
It's really useful software and easy to use, also the cost of the software is very economically good for startup.
Oct. 16, 2024
Wati is the best so far used bundles of whats app api but One of the standout features is the predefined templates. They are thoughtfully designed and require minimal adjustments, allowing you to quickly set up and start engaging with customers. The automation capabilities, especially the chatbot, are also effective in enhancing customer interactions.
Oct. 16, 2024
User-friendly and packed with multiple automated workflows, this tool has been a game-changer for us. We've been using it for a month now and plan to continue. The intuitive interface makes it easy to navigate and implement, making it a valuable asset for our operations
Oct. 16, 2024
We've been using WATI for several months now, and I must say the system is incredibly robust. The support team is also very responsive, which has greatly enhanced our experience. Transitioning to WATI for managing all our customer interactions has proven to be a good decision. Thank you to the entire team for such a proficient product; we take pride in knowing it's based in India.
Oct. 9, 2024
Wati has been a game-changer for our e-commerce operations. The easy integration with Shopify has allowed us to manage customer interactions with ease.
Sept. 27, 2024
A vital communication as well as engagement tool for beginners and small stores. This is priced fairly and extremely easy to setup. Customer service is also fairly good, there's a live chat option in their dashboard and you can reach out to them anytime and they will help you resolve your issues. I have been using this app for around 2 years in 2 of my stores, this is just plug and play. They already provide you basic templates which you can copy and customise to your will.
Sept. 21, 2024
Wati is best for message automation and integration which helps in doing customer communication very easy. Broadcast messages are very good feature as it ease to send the messages on bulk.
Sept. 20, 2024
We have been using wati for a very long time, this is the best whatsapp API solution so for, one of the best thing i like about WATI is there customer care support, Quick and problem solvers
Sept. 20, 2024
I've been using Wati since 2021, and it’s been a fantastic experience. The quick integration with Shopify and my CRM has really helped boost our abandoned cart conversions. Creating templates and chatbots is super straightforward thanks to Wati’s user-friendly interface. I love how you can preview templates while working in the backend, making the chatbot creation process smooth and customizable. There are plenty of options to tailor the chat flow, which is a huge plus!
Sept. 18, 2024
It has worked well for me so far. I got it mainly to target abandoned carts and have a chatbot. However, there are certain bugs in the google sheet API which sometimes reduces efficiency in sending mass communications.
Sept. 17, 2024
Dear Team I was just testing your app within trial period and you have charged me 4.90 $ . Please issue my refund. And sorry to say i did not received support and felt this tool is expensive
Hi. We're looking into it. Kindly send an email to [email protected] so that we can get it resolved quickly.
Aug. 30, 2024
WhatsApp Chat & Abandoned Cart has significantly streamlined our customer engagement process. The integration has allowed us to recover lost sales efficiently, with personalised follow-ups that resonate with our customers. The user-friendly interface and real-time communication have transformed our approach, leading to improved customer satisfaction and increased conversion rates. It's an invaluable tool for any business looking to enhance its e-commerce strategy.
Aug. 30, 2024
Easy to understand and to use. Very reliable and help us to communicate with the customers a lot faster and with efficiency.
Aug. 29, 2024
We are using this app since last 6 months, we have found the app very useful. very easy to get immediate messages from clients who wish to ask anything and then we can send messages to people who have abandoned carts and who had enquired through Wati. most comfortable app.