All reviews

Rating Breakdown

  • 5
    39% (47 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    13% (16 ratings)

Reviews with Text

  • 97% (66)
Review RSS Feed Review RSS Feed

1 / 5 Share

Aug. 14, 2024

Price is mentioned 5 USD but when you install, app diverts to site which shows monthly pricing 30 USD. This is nothing less than fooling users.

Using app

29 minutes

Total reviews

5

Average rating

1.8

5 / 5 Share

Aug. 14, 2024

WATI is a fantastic tool for businesses using Shopify, offering seamless integration with WhatsApp to enhance customer communication. The app's user-friendly interface makes it easy to set up automated responses, manage customer inquiries, and send order updates directly through WhatsApp. It greatly improves customer engagement by providing a direct and convenient channel for communication. Additionally, WATI’s robust features, such as broadcasting messages and setting up custom workflows, make it an essential tool for scaling businesses. Overall, WATI is highly recommended for Shopify users looking to streamline their customer service and boost sales.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Platform is good.

Store

TÜSK

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Our company Use Me Works was always struggling to keep customers informed about the order status. Wati's seamless integration with our logistic app and Shopify story helped us to improve our customer's satisfaction. It also enabled us to set up an automation for our abandoned cart users.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

The platform's user-friendly interface and powerful automation features have significantly improved our customer interactions. We've seen a noticeable increase in efficiency and customer satisfaction since implementing WATI.

Using app

8 months

Total reviews

8

Average rating

4.3

5 / 5 Share

Aug. 7, 2024

I've tried many whatsapp api's, but so far, WATI has been the most robust tech i've ever tried.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Using this app for the last 3 months. The inbuilt flows have helped automating manual tasks like order confirmation, COD confirmation and abandoned cart Follow ups on Whatsapp. The whatsapp chat feature is useful as it helps connect with genuine customers with valid numbers.

Using app

2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 6, 2024

We at Gulabi Dhaga have had an excellent experience using Wati for our Shopify store. The platform has significantly streamlined our customer communication, making it easier to manage inquiries and provide quick responses. The integration with WhatsApp has been seamless, allowing us to engage with our customers more personally and effectively. Wati's user-friendly interface and robust features have made it an indispensable tool for our business. We've seen an improvement in customer satisfaction and a boost in our sales since implementing Wati. The automated responses and broadcasting features have saved us time and helped us keep our customers informed about new products and promotions. Overall, Wati has been a great asset to our e-commerce operations, and we highly recommend it to other Shopify store owners looking to enhance their customer service experience.

Using app

4 months

Total reviews

1

Average rating

5.0