Weglot: AI & Human Translate for Shopify

Weglot: AI & Human Translate

Translate your store with custom AI & SEO-ready translation

Developer

Rating

4.5

feedback

825

Reviews

chart

#3,103

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    32%
  • Less than a year
    40%
  • More than a year
    22%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include responsive and helpful customer support, easy setup, effective translation features, and professional after-sales support. Users appreciate the quick responses from the support team and the user-friendly interface of the app. However, negative feedback revolves around issues such as high costs compared to other services, difficulties in translation accuracy, technical problems like DNS changes affecting website accessibility, and deceptive billing practices. Some users also mentioned challenges with word count estimations and pricing models.

Highlights

Responsive and helpful customer support, quick responses, professional assistance
Easy setup, user-friendly interface, effective translation features
High costs compared to other services, difficulties in translation accuracy
Technical problems like DNS changes affecting website accessibility, challenges with word count estimations
Deceptive billing practices, pricing models

Rating Breakdown

  • 5
    86% (713 ratings)
  • 4
    5% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (51 ratings)

Reviews with Text

  • 99% (819)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 29, 2025

la traduction de notre site n est pas vraiment bonne et le cout est très chère si on compare a d'autre service . leur service me coute 140$ par mois

Using app

Almost 4 years

Total reviews

2

Average rating

2.0

5 / 5 Share

Nov. 25, 2025

We have found the support very responsive and helpful.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 25, 2025

I would have given it 0 stars if that were possible. This app was recommended by an agency, but they clearly haven’t used it much. Translating our mega menu is impossible. The default translations are catastrophic, Google Translate does a better job. And when you need to make changes, it’s only word by word. In short, don’t waste your time or your money.

Using app

18 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 25, 2025

Mohamed from the support team has been absolutely top-tier. Fast replies, clear guidance and genuinely helpful assistance throughout the entire process. They handled everything professionally and made the whole experience smooth. Really great customer service.

Using app

3 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 21, 2025

La pire app que j'aie utilisée. Pour qu'elle fonctionne, il faut changer les DNS de ma boutique. Résultat : quand j'ai désinstallé l'app, et que j'ai voulu remettre les DNS d'origine, cela a créé un problème technique majeur qui a rendu ma boutique inaccessible pendant une journée, et m'a fait perdre beaucoup de temps pour que je comprenne quel était le problème et comment le régler. Shopify ne devrait pas permettre à des apps d'imposer des changements de DNS comme le fait Weglot.

Store

Calves

Using app

About 3 hours

Total reviews

3

Average rating

2.3

All reviews

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