Weglot ‑ Translate Your Store
Translate your store into multiple languages.
Rating
4.6
feedback
1,566
chart
#2,473
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
16%
-
Less than a year
48%
-
More than a year
33%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, affordability, and excellent customer support. Many users highlighted the quick and efficient support provided by the team, especially in resolving issues beyond the average user's scope. The app's translation capabilities were also highly praised, with users commending its accuracy and the ability to translate content easily. However, there were a few negative reviews mentioning high pricing, technical issues, and dissatisfaction with customer support in some cases.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 18, 2024
destroyed my website
Hi, Weglot Support here, I hope you are having a great day. Thanks a lot for taking the time to write a review. It seems that your experience with Weglot can be improved, and we’d be glad to help you, the best we can, improve your experience with our product. We're not able to find the website associated with your Shopify store name. Could you please contact us at [email protected] asking for Chris so we can help you further? Keep us posted, Cheers
Nov. 15, 2024
Jeremie was incredibly helpful in walking me through the app setup process. He followed my emails patiently as I described the issues I was having, and then provided clear, step-by-step instructions to resolve it. Their knowledge of the app's features is really helpful, as he was able to suggest the right solutions. I also appreciated their resourcefulness in finding workarounds when I encountered a few minor blockages. That's really appreciated in a world in which customer service normally links you to a help center article, and you have to figure it all out. I'm grateful for their assistance and would highly recommend this app and their customer service team.
Nov. 15, 2024
Great customer service and quick response times. Kevin has been extremely helpful and friendly in supporting our team.
Nov. 15, 2024
Support helped me very good when we launched our new website / new version. We went live and they deleted all old content. So we could easily add all new translations. This way we could even downgrade our yearly plan. And cleaned the amount of translated words in weglot. Manon, was excellent in her communications. And very quick responses.
Nov. 14, 2024
App was working well even though setup is not easy if you have a complicated local structure. Suddenly something broke in the DNS. Our site went down for over 48 hours and the Support Team were exceptionally poor. We have moved away from the app which was a great idea but expensive in the end and unreliable.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more