All reviews

Rating Breakdown

  • 5
    87% (1,341 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (17 ratings)
  • 1
    6% (88 ratings)
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5 / 5 Share

Oct. 14, 2022

One of the most well made and impressive apps on the Shopify app store. And their customer service is top notch: quick replies, and provided us with custom solution to workaround an issue caused by our theme, when most other apps would've sent us back to our theme developer instead.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

We used the app to translate our website, and it has been a true time-saver compared to the other app we have been using. Via DeepL pro we have access to one of the best translators on the market. It gives us on-point translations. The customer service is perfect! They have the complete knowledge of the application and can set up changes for you (which was useful especially in the beginning). Everything is perfect!!

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 10, 2022

User-friendly interface and excellent customer service. Big shout-out to Antoine who helped out our team with an issue incredibly quickly and effectively, thank you!

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 5, 2022

Very good app, easy to use to work on the translation manually via the virtual editor and their service support is extremely reactive, knowledgeable and helpful! So far, all my issues have been solved, thanks Gilles for your very precious help!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

We use this App for our bilingual Shopify Store. The translation is accurate, but it can be a bit time consuming, since each automatically translated phrase needs to be approved before publishing. However, the customer service is absolutely great. Super fast, straightforward and they solve also individual store needs.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

Excellent app, and amazing support team. They provided deep answers and solution to my issues/questions, and quickly. Bravo!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

Great app cannot rate it highly enough.. and amazing support they are there to help 24/7 and always fix the issue!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

We've tried 4 other translating apps and none of them did what Weglot has done for us. It's by far the best translating app we've tried. Especially for an RTL site. And their customer support is top-notch

Store

YUMMY

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

Wir haben Weglot einige Jahre für unseren Shop genutzt, brauchen es nun allerdings nicht mehr. Bin trotzdem total PRO App und der Kundenservice ist super.

Store

gleem

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

During this week in Lifeitaly with the collaboration of Rahul of the Web Brand InfoTech - Ranjan we collaborated with Antoine, Shopify collaborator. It was a great cooperation and we solved several problems for the 4 language translations part. Antoine has always been prompt in responding to requests and available in giving us the right advice to configure everything with search engines. Great job and great collaboration. Thanks Antoine and Rahul! LifeItaly Sagl

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Alexis is so helpful and always gives me super fast replies! Since I'm translating two different apps, there were some areas that weren't translated in between, but the support staff always responded appropriately and solved the problem almost completely.

Using app

9 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 10, 2022

After installation the app lead to a mixture of languages. So when you switch the language, part of the text has not switched. Now I have to rewrite all the product descriptions manually after deinstallation of the app.

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear ProDicer, We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every interaction. We would like the opportunity to rectify this situation and help make it right for you. Please contact our office at [email protected] so that one of our representatives can discuss your concerns in more detail. Hope to hear from you soon! The Weglot Team

5 / 5 Share

Sept. 6, 2022

Fantastic app and helpfull support. The best translation app with hreflang support we have tried. It takes a while for google to catch up with indexing but we are getting good results. Big thanks to Gilles for his help setting up

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Translations are surprisingly accurate. I've tried about 4 other translating apps before this one. Weglot is definetely the easyest to work with, especially using the manual translation tools. I had issues translating a plugin and the customer service was super quick to solve the problem. For now its worth every penny.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

Alexis was very helpful guiding us through Shopify. The information that was provided was accurate and detailed.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

I was in contact with Antoine from the Weglot Support Team and he found a great solution within a few minutes! The app works perfectly so far and brings up great options to customize translations and design. Can recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

This app does a great job translating our site. A lot of flexibility in terms of editing the translations as well. Support is swift and responsive. Alexis from Weglot was very friendly and helpful. Would recommend it if you need translations in your store.

Using app

About 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

Very kind helpdesk! They helped us with a tranlsation error and did not give up until it actually worked.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Je recommande à 100% et les yeux fermés même!! L'équipe est ULTRA REACTIVE!! CONFIEZ LEUR VOS PROJETS ET AU MOINDRE SOUCIS ILS REGLERONT CA TRES TRES RAPIDEMENT!!! C'EST VRAIMENT UNE EQUIPE MAGNIFIQUE WEGLOT!!! MERCI

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Great helpdesk. They helped me because an app did not translate. They did everything until it worked fine. thanks so much.

Store

Lavinta

Using app

12 months

Total reviews

8

Average rating

5.0