Weglot: AI & Human Translate
Translate your store with custom AI & SEO-ready translation
Rating
4.5
feedback
823
chart
#3,907
All reviews
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Oct. 4, 2023
Had an issue with the SEO of my translated languages and Baptiste and Kevin provided swift help.
Sept. 2, 2023
Customer service is responsive and helpful. The app is well considered for how translations may affect your SEO in different regions. The app is also easy to use and manage.
Aug. 28, 2023
Good app and great customer service. I don't use the app that much but the customer support is very friendly and helpful as they solved my issue in a minute.
Aug. 25, 2023
Je suis globalement satisfait de cette application. Les quelques petits problèmes que j'ai pus avoir ont trouvé rapidement une solution grâce au support rapide et efficace.
Aug. 14, 2023
"Fantastisches Erlebnis! Die Produktqualität und der Service übertrafen all meine Erwartungen. Absolut empfehlenswert!"
Aug. 11, 2023
I recently started using the Weglot app and, honestly, while the technology itself is impressive, it was the human touch in their support that truly won me over. Mr. Jeremy from their team was an absolute gem. When I was struggling with styling the language switcher, he stepped in, guiding me patiently through each step. It's evident he knows the ins and outs of the system, but more than that, he took the time to truly understand my concerns and address them. It's rare to find such a combination of technical know-how and genuine customer care these days. Kudos to Weglot and especially to Mr. Jeremy for making my experience a memorable one!
Aug. 10, 2023
Using this app makes everything so much easier! It saved soooo much time. Instead of manually adding the translation we just added Weglot. We'll use it for upcoming localizations, too! Support Kevin is super quick and is always finding the right solutions. Thanks a lot!
July 21, 2023
Not only the best translation app you can use for your website, quite frankly the most knowledgeable and responsive support anywhere.
July 19, 2023
Automatic translations are so much better then shopifys native service and with subdirectory integration there are no SEO or UX downsides anymore. Also rule-based translating is such a charm. Amazing product & service.
June 27, 2023
This is a great and easy to use app to enable multiple languages for the website. We have tried a few but this was the easiest to understand, great functionality and really great support staff who have replied and solved issues almost immediately. Thank you for your work!
June 26, 2023
Good translations and fast and helpful customer service! Always answered within 24 H. Thanks and greetings from Cologne! Tim
June 20, 2023
"Unknown error, please contact Weglot support at [email protected]. Sorry for the inconvenience." I paid a fee and tried to use it, but the message above appears and I cannot log in.
Hello, Thank you for taking the time to write a review of Shopify. It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product. We've experienced an issue on the API for a few minutes, and I've contacted you a few minutes after as the issue seemed to be fixed. Could you contact us back at [email protected], asking for Chris, our Head of Support, so we can follow the discussion? We're remaining at your disposal for any further information, And wish you a wonderful day, The Weglot Team
June 2, 2023
Amazing support! We still have to review the content, but from what we've seen, translation is great for the most part. Our only reco would be to have a plan between the 10k words 1 language and 50k 3 languages. We only need one language and have about 12k words, so we must pay for the bigger plan.... Thanks,
June 1, 2023
Great app, very easy to setup and intuitive. I missed one part and couldn't figure it out (because I didn't read enough so my fault) but Kevin from support helped me clarify things. Great app and great customer service too!
May 26, 2023
Kevin et Jeremy sont toujours réactif pour répondre à nos besoins. Cela fait plus d'un mois que nous sommes en contact et ils ont toujours trouver des réponses. Ils sont très pédagogue, un service au top. Je recommande ++++
May 18, 2023
bad application, overpriced and once you hit over 1 million words, they charge you over 2000.00$ per year. On top of that, I removed the app. almost 2 years ago and still have tags and scripts that mess up my URLs and redirect to 404 dead links. Noone had the decency of reaching out to us to tell us how to uninstall the app correctly and at least mention that if you do not delete the app. many bugs will occur if USA customers log in as their IP is redirected to www.domain.com/en-us/en-us/en/us/en-us and cannot be removed so, you get broken links and we have dropped 50% of our sales becomes of them plus because of their unprofessionalism, we never knew that the site was broken. Merci Weglot vous êtes vraiment des incompétents. A Canadian VERY unhappy customer.
Hello, Thank you for taking the time to write a review of Shopify. It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product. Regarding the code remaining in your admin, please be aware that once the application is uninstalled, an email has been sent to your account's referral email address telling you how to completely uninstall Weglot from your environment. I've sent you in a separate email an example of such an email. Until recently, Shopify gives us the possibility to automatically delete the code of our application during an uninstallation, and we have already made the necessary changes within our plugin. Would you like me to personally investigate your admin to make sure that there is no more Weglot-related code? Please contact our team at [email protected] so our team members can discuss your concerns in more detail. You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin About the broken URLs, I don't see any active projects in your account anymore, this means that no integration seems to be active and therefore the remaining code in your admin should not have any impact on your URLs. Contacting us back at [email protected], we'd be glad to make further investigations if you'd like us to. We're remaining at your disposal for any further information, And wish you a wonderful day, The Weglot Team
May 4, 2023
I received super fast help with all my questions. I got an answer to everything, I was even able to change between the codes, although I had never done so before. Thank you forever Valentin