Weglot ‑ Translate Your Store
Translate your store into multiple languages.
Rating
4.6
feedback
1,537
chart
#2,477
All reviews
Rating Breakdown
Jan. 30, 2023
Great customer service. Fanny offered a perfect solution to a theme limitation and helped me create a functional solution. Fast response time and advanced knowledge on the app and customizations. Definitely recommend.
Jan. 27, 2023
We have had a couple of challenges with adjustments to the app and have reached out to Weglot multiple times. The feedback is always very quick and we have gotten great quality support from Jeremy every time!
Jan. 23, 2023
Super service client, ils m'ont bien aidé à installer l'application car j'avais quelques difficultés. Les traductions sont tops, je recommande !
Jan. 19, 2023
If all apps could be like Weglot !! Great features and amazing support (even in French), can 't recommand it enough :)
May 28, 2024
The support team is very responsive. We have received help as quick as possible and the problem was solved in less than 1 day.
Jan. 18, 2023
Really good customer service. Antoine from Weglot was very helpful, friendly and answered fast. Thanks!
Jan. 13, 2023
I have used the app almost 3 months now. First on the free plan and then quickly changed to the advanced plan because of some of the features I needed. I have had a look into a handful of different apps before that and Weglot seemed the most professional to me. I was not dissapointed. They have a very clear and detailed help center on their website. Our shop is not the most straightforward. We have a number of 3rd party apps and work a lot with custom pages built with templates in the customizer in the Dawn Theme. Weglot was able to translate everything that I needed. I had a lot of email exchange with the Weglot support because of some tricky things that were not translated right away like dynamic content, app content or were translated although they should not be, like hidden content. But Jeremie and especially Alexis were incredibly helpful, very fast with their reactions and always really patient. Where there was no straightforward solution, they offered workarounds and now I can say I am very happy with the result while also seeing good improvements with my search engine rankings. Thanks a lot, Weglot team and especially Alexis and Jeremie!
Jan. 10, 2023
I appreciate the integration with Judge.me app, which is really helpful for us. Great and fast customer support.
Dec. 24, 2022
Do not use this app, it never translates my company name properly. Every single time I add a new product, I must open the app and fix the way that my company name is spelled. It can't even translate the word "meters" properly. I have changed specific words so many times it feels like at this point the app is just not saving what im fixing, and I have to constantly re-do it. This is by far the worst translation app I've ever had to use, and I can't switch to another app because then all my progress would be gone and I would have to re-translate everything.
Hi زخــارف, Thank you for taking the time to write a review. I am so sorry to hear about your negative experience. We’d like to know more about your situation, but we cannot locate your store. Please get in touch with us at [email protected] so that we can discuss more on this. In the meantime, keep in mind you are able to use our Glossary tools always to translate your site's name properly as well as the word meters. :) https://support.weglot.com/article/130-translations-exceptions Thanks, The Weglot Team
Dec. 9, 2022
Just works! And amazing support. Always fast and willing to help. Very good app for everyone that need translation of a store.
Nov. 30, 2022
Love weglot i use it for all our websites! The support is excellent and does a much better way to translate than other competitors, i my experience.
Nov. 25, 2022
THANK YOU JEREMY! I am so happy that I have switched to Weglot from another terrible app where the customer service was terrible. Jeremy helped me fixed my problem right away. The communication with him was easy and he acted fast which I fully appreciate. Highly recommend!
Nov. 23, 2022
Antoine from Weglot help me so much. Thank you !!!...... He answered me faster and edit faster.....!!!!
Nov. 23, 2022
We have been using Weglot for our Italian > English translation. It is very intuitive and easy to use. The automatic translation is better than many I've seen around and while it did require some manual touch-ups it was very easy for our Translators to use. The Customer Service team is amazing. They are quick in responding, efficient in fixing, extensive in explaining. I recommend this app.
Nov. 17, 2022
I used this app for more than 3 months in Arabic translation, and I would simply say we postponed the launch for 2 months because of it. You do manual amends on the poor translation the app gives and it vanishes, so you need to redo the manual translation allover again and guess what? it vanishes again. Massive waste of resources!
Hi, Thank you for taking the time to write. I wanted to let you know how sorry we are for hearing about your negative experience as we try our best to help all our users understand how Weglot works. Did you happen to edit the original content? Did you check to correctly edit the right translation associated with the translation string? These are common scenarios that could cause the change in the manual translation but rest assured, the manual translation does not vanish as it remains in your translations list. If you wish to have more help, you can write us at [email protected] to further investigate for you. We hope to hear from you, The Weglot Team
Nov. 15, 2022
Great app but what makes it amazing is its client support. Antoine's answers and help were fast and accurate! Love it!
Nov. 3, 2022
Jag gillar verkligen denna app då den ger mig möjligheten att översätta vissa delar som vissa appar inte kunde översätta. Fick väldigt väldigt bra hjälp av Antoine :)
Oct. 28, 2022
Superbe service! Application facile a utiliser. Soutient technique rapide et sympathique. Je recommande!
Oct. 19, 2022
Very nice support from Will, i had a lot of different questions and they all got solved very fast. Additionally this language switcher is operating very fast.
Oct. 19, 2022
Excellent customer service with quick response times. We run 2 Shops with 5 languages. Sometimes we prefer a different wording for our products, than the translation recommends, but it is very quick and easy for us to change to our wordings. Continue your great work