All reviews

Rating Breakdown

  • 5
    87% (1,367 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (18 ratings)
  • 1
    6% (91 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 16, 2024

He utilizado esta aplicación por mucho tiempo (y probado otras) y realmente hay una diferencia grande, no solo en la edición de las traducciones y sus automatizaciones, sino también en relación al tema del SEO. El equipo de soporte (Manon, Remy, Jeremy) son rápidos y siempre bien predispuestos.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

April 25, 2023

We are just starting, but the support is really great to get the project running! First experience with Weglot itself as well!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

Great product, easy onboarding and top notch support team. We moved from 1 to 5 languages in few hours thanks to weglot. Of course you need to translate few words manually but it's really easy and fast thanks to the glossary. The Visual Editor helps to make sure that your website design is respected. I strongly recommend Weglot and recommend to contact the support (Fanny and Will especially) if you encounter some difficulties. I've try many apps before weglot and it's definitely a game changer.

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 20, 2023

Customer support is great. The app works well and Guillaume helped me so much to understand its functionality.

Using app

About 2 months

Total reviews

10

Average rating

4.3

1 / 5 Share

April 19, 2023

Horrible Support. I don't know how a paid app can't have a chat feature. This is an absolute Joke. It has been over 2 weeks since i am using this PAID app and things still hasn't been solved. Now i face another issue with my feed translation. This is seriously the app which gives me the most headaches out of all apps i am using

Using app

24 days

Total reviews

7

Average rating

4.4

Developer Reply

Hi, Thanks a lot for taking the time to write a review. It seems that your experience with Weglot can be improved, and I'd be glad to help you improve your experience with our product. I've analyzed further the conversation you've just had with our Support team and it seems that the undesired behavior you've experienced are due to an unfinished configuration of the subdomains. I'd be really glad to help you further integrate the subdomain-based integration into your website if you're willing to give us another chance. Note that Weglot also proposes a beta subdirectory-based integration that allows you to display the translations on URLs such as https://haltungshelfer.de/nl/ for instance for a Dutch translation. Do you want to give it a chance? We'd be really glad to help you improve your user experience with our plugin. Keep us posted, Have a great day, Cheers,

5 / 5 Share

April 17, 2023

Ik heb meerdere apps geprobeerd, maar ben uiteindelijk super blij met Weglot. Het support team is ook geweldig. Je vragen worden snel beantwoord en voor alles is wel een oplossing.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2023

Great app. Easy to set it up and works perfectly. The visual editor is also very easy to use. Would recommend.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 12, 2023

This is a very powerful app. We can offer a bilingual experience to our customers. The support team is very responsive. Highly recommended.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

April 4, 2023

Good support and excellent app! The app's intuitive interface, seamless integration with Shopify, and excellent customer support make it a valuable addition to any online store

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2023

We have had the service to handle different markets and it has worked well, but what they stand out is the support. Recently had an issue with the language switcher and Jeremy helped me like a star :)

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2023

I used the Weglot App for Shopify to translate my online store into several languages and I was very satisfied with the results. The application is easy to use and has a wide range of languages to choose from. Additionally, I received excellent assistance from Jeremie, who helped me resolve a business issue. I am very grateful for his support and highly recommend it to anyone looking for a reliable translation application for their online store.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2023

Nice intuitive app, customer support is very good and looking for solutions. Manual translation enables us to use the industry specific lingo.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2023

A simple system to use, they have a lot of instructions on the website and if there is a any problem, the support is always very helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2023

Amazing support, amazing product! Created a custom solution within hours after I had a question regarding translations of embedded forms. Would recommend Weglot!

Using app

6 months

Total reviews

1

Average rating

5.0

2 / 5 Share

March 7, 2023

I have to say that I'm a tad disappointed with weglot. There's a few things that frustrate me. 1) the pricing. It's expensive compared with other similar apps 2) the support. Every month we seem to go over our word count. We've tried removing languages. But we've just launched a new theme and within days it says we're almost exceeding our translations. So something's not right? Support isn't very good at explaining. I'm thinking of looking elsewhere

Using app

Over 1 year

Total reviews

22

Average rating

3.0

5 / 5 Share

March 7, 2023

Great app! If you have very specific words I recommend to check the automatic translation to correct it. Their help centre is very responsive and highly effective. I Highly recommend it.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2023

After a lot of research of which translation app to use for expanding our sales internationally and offering our customers a site translated in English (we have Swedish as original language) the choice fell on Weglot. The functionality, AI/automatic translations, translations in iFrames made possible and the best and most important thing we couldn't even know before taking the plunge - the amazing support we have received by the support team, in particular the help of Alexis has been invalueable. Very happy to recommend this app to everyone who is looking for a great translation app for their Shopify store.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2023

Sehr gute App mit einem guten Support. Wir sind zufrieden und es funktioniert problemlos. Vielen Dank.

Store

palamo

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Ils sont super rapides à répondre lorsque j'ai des questions et l'assistance est TOP (merci en particulier à Maxence) ! Je recommande cette App pour la trad EN/FR. :)

Using app

9 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 23, 2023

Application chère et qui vous oblige à monter systématiquement en forfait. Il vous compte les mots que vous traduisez vous même dans le forfait! Je viens de changer à Langify et j'en suis très contente (17euros par mois). Sinon j'ai hésité avec la nouvelle application de Shopify est gratuite (translate and adapt) et à priori marche très bien.

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Bonjour, Nous vous remercions d'avoir pris le temps d'écrire cet avis. Lorsque vous désinstallez l'application Weglot de votre admin Shopify, un email est envoyé sur l'adresse email renseignée dans votre compte Weglot, vous indiquant de résilier votre abonnement si vous avez une souscription encore active. Suite à votre contact avec notre équipe Support, nous sommes ravi d'avoir pu vous aider à régulariser la situation. Nous vous souhaitons une excellente journée et restons à votre disposition à [email protected] si vous souhaitez plus d'informations :)