Weglot: AI Translation & SEO
All reviews
We have had a couple of challenges with adjustments to the app and have reached out to Weglot multiple times. The feedback is always very quick and we have gotten great quality support from Jeremy every time!
Super service client, ils m'ont bien aidé à installer l'application car j'avais quelques difficultés. Les traductions sont tops, je recommande !
If all apps could be like Weglot !! Great features and amazing support (even in French), can 't recommand it enough :)
The support team is very responsive. We have received help as quick as possible and the problem was solved in less than 1 day.
Really good customer service. Antoine from Weglot was very helpful, friendly and answered fast. Thanks!
I have used the app almost 3 months now. First on the free plan and then quickly changed to the advanced plan because of some of the features I needed. I have had a look into a handful of different apps before that and Weglot seemed the most professional to me. I was not dissapointed. They have a very clear and detailed help center on their website. Our shop is not the most straightforward. We have a number of 3rd party apps and work a lot with custom pages built with templates in the customizer in the Dawn Theme. Weglot was able to translate everything that I needed. I had a lot of email exchange with the Weglot support because of some tricky things that were not translated right away like dynamic content, app content or were translated although they should not be, like hidden content. But Jeremie and especially Alexis were incredibly helpful, very fast with their reactions and always really patient. Where there was no straightforward solution, they offered workarounds and now I can say I am very happy with the result while also seeing good improvements with my search engine rankings. Thanks a lot, Weglot team and especially Alexis and Jeremie!
I appreciate the integration with Judge.me app, which is really helpful for us. Great and fast customer support.
Do not use this app, it never translates my company name properly. Every single time I add a new product, I must open the app and fix the way that my company name is spelled. It can't even translate the word "meters" properly. I have changed specific words so many times it feels like at this point the app is just not saving what im fixing, and I have to constantly re-do it. This is by far the worst translation app I've ever had to use, and I can't switch to another app because then all my progress would be gone and I would have to re-translate everything.
Hi زخــارف, Thank you for taking the time to write a review. I am so sorry to hear about your negative experience. We’d like to know more about your situation, but we cannot locate your store. Please get in touch with us at [email protected] so that we can discuss more on this. In the meantime, keep in mind you are able to use our Glossary tools always to translate your site's name properly as well as the word meters. :) https://support.weglot.com/article/130-translations-exceptions Thanks, The Weglot Team
Just works! And amazing support. Always fast and willing to help. Very good app for everyone that need translation of a store.
We have been using Weglot for our Italian > English translation. It is very intuitive and easy to use. The automatic translation is better than many I've seen around and while it did require some manual touch-ups it was very easy for our Translators to use. The Customer Service team is amazing. They are quick in responding, efficient in fixing, extensive in explaining. I recommend this app.
Superbe service! Application facile a utiliser. Soutient technique rapide et sympathique. Je recommande!
Excellent customer service with quick response times. We run 2 Shops with 5 languages. Sometimes we prefer a different wording for our products, than the translation recommends, but it is very quick and easy for us to change to our wordings. Continue your great work
One of the most well made and impressive apps on the Shopify app store. And their customer service is top notch: quick replies, and provided us with custom solution to workaround an issue caused by our theme, when most other apps would've sent us back to our theme developer instead.
Very good app, easy to use to work on the translation manually via the virtual editor and their service support is extremely reactive, knowledgeable and helpful! So far, all my issues have been solved, thanks Gilles for your very precious help!
We use this App for our bilingual Shopify Store. The translation is accurate, but it can be a bit time consuming, since each automatically translated phrase needs to be approved before publishing. However, the customer service is absolutely great. Super fast, straightforward and they solve also individual store needs.
Excellent app, and amazing support team. They provided deep answers and solution to my issues/questions, and quickly. Bravo!
Great app cannot rate it highly enough.. and amazing support they are there to help 24/7 and always fix the issue!
Wir haben Weglot einige Jahre für unseren Shop genutzt, brauchen es nun allerdings nicht mehr. Bin trotzdem total PRO App und der Kundenservice ist super.
During this week in Lifeitaly with the collaboration of Rahul of the Web Brand InfoTech - Ranjan we collaborated with Antoine, Shopify collaborator. It was a great cooperation and we solved several problems for the 4 language translations part. Antoine has always been prompt in responding to requests and available in giving us the right advice to configure everything with search engines. Great job and great collaboration. Thanks Antoine and Rahul! LifeItaly Sagl
After installation the app lead to a mixture of languages. So when you switch the language, part of the text has not switched. Now I have to rewrite all the product descriptions manually after deinstallation of the app.
Dear ProDicer, We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every interaction. We would like the opportunity to rectify this situation and help make it right for you. Please contact our office at [email protected] so that one of our representatives can discuss your concerns in more detail. Hope to hear from you soon! The Weglot Team
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