All reviews

Rating Breakdown

  • 5
    87% (713 ratings)
  • 4
    5% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (51 ratings)

Reviews with Text

  • 99% (819)
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5 / 5 Share

Nov. 23, 2022

We have been using Weglot for our Italian > English translation. It is very intuitive and easy to use. The automatic translation is better than many I've seen around and while it did require some manual touch-ups it was very easy for our Translators to use. The Customer Service team is amazing. They are quick in responding, efficient in fixing, extensive in explaining. I recommend this app.

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 17, 2022

I used this app for more than 3 months in Arabic translation, and I would simply say we postponed the launch for 2 months because of it. You do manual amends on the poor translation the app gives and it vanishes, so you need to redo the manual translation allover again and guess what? it vanishes again. Massive waste of resources!

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi, Thank you for taking the time to write. I wanted to let you know how sorry we are for hearing about your negative experience as we try our best to help all our users understand how Weglot works. Did you happen to edit the original content? Did you check to correctly edit the right translation associated with the translation string? These are common scenarios that could cause the change in the manual translation but rest assured, the manual translation does not vanish as it remains in your translations list. If you wish to have more help, you can write us at [email protected] to further investigate for you. We hope to hear from you, The Weglot Team

5 / 5 Share

Oct. 28, 2022

Superbe service! Application facile a utiliser. Soutient technique rapide et sympathique. Je recommande!

Store

Abaka

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Excellent customer service with quick response times. We run 2 Shops with 5 languages. Sometimes we prefer a different wording for our products, than the translation recommends, but it is very quick and easy for us to change to our wordings. Continue your great work

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

One of the most well made and impressive apps on the Shopify app store. And their customer service is top notch: quick replies, and provided us with custom solution to workaround an issue caused by our theme, when most other apps would've sent us back to our theme developer instead.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

Very good app, easy to use to work on the translation manually via the virtual editor and their service support is extremely reactive, knowledgeable and helpful! So far, all my issues have been solved, thanks Gilles for your very precious help!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

We use this App for our bilingual Shopify Store. The translation is accurate, but it can be a bit time consuming, since each automatically translated phrase needs to be approved before publishing. However, the customer service is absolutely great. Super fast, straightforward and they solve also individual store needs.

Using app

4 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

Excellent app, and amazing support team. They provided deep answers and solution to my issues/questions, and quickly. Bravo!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

Great app cannot rate it highly enough.. and amazing support they are there to help 24/7 and always fix the issue!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

Wir haben Weglot einige Jahre für unseren Shop genutzt, brauchen es nun allerdings nicht mehr. Bin trotzdem total PRO App und der Kundenservice ist super.

Store

gleem

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

During this week in Lifeitaly with the collaboration of Rahul of the Web Brand InfoTech - Ranjan we collaborated with Antoine, Shopify collaborator. It was a great cooperation and we solved several problems for the 4 language translations part. Antoine has always been prompt in responding to requests and available in giving us the right advice to configure everything with search engines. Great job and great collaboration. Thanks Antoine and Rahul! LifeItaly Sagl

Using app

10 days

Total reviews

8

Average rating

5.0

1 / 5 Share

Sept. 10, 2022

After installation the app lead to a mixture of languages. So when you switch the language, part of the text has not switched. Now I have to rewrite all the product descriptions manually after deinstallation of the app.

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear ProDicer, We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every interaction. We would like the opportunity to rectify this situation and help make it right for you. Please contact our office at [email protected] so that one of our representatives can discuss your concerns in more detail. Hope to hear from you soon! The Weglot Team

5 / 5 Share

Aug. 30, 2022

I was in contact with Antoine from the Weglot Support Team and he found a great solution within a few minutes! The app works perfectly so far and brings up great options to customize translations and design. Can recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Great helpdesk. They helped me because an app did not translate. They did everything until it worked fine. thanks so much.

Store

Lavinta

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

We use the Weglot app for our store and we are very satisfied with it. For now we are using one language and will be adding more in the future. The app also works with Shopify Markets in Beta version - ask support for details. Support is amazingly fast and helped us resolve all problems we had.

Using app

11 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Aug. 11, 2022

Great customer support with very quick respond. Also the app is very good for translation of your shop!

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

Great App for translating your store. Simple to use and intuitive interface. Also, their support team is super helpful and responsive.

Using app

2 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 10, 2022

Great customer service! Although the app itself is not so user friendly. But they respond my email with no delay.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 1, 2022

Die App ist beinahe perfekt für unsere Ansprüche. Ein paar Kleinigkeiten sind etwas umständlich umzusetzen, aber der sehr schnelle und kompetente support durch Baptiste war vorbildlich.

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 29, 2022

Best translation app on the Store. Have everything you need. It's a bit expensive compared to the other ones but you get what you pay for, remember that. 10+

Store

Feyral

Using app

3 days

Total reviews

5

Average rating

5.0