Weglot: AI & Human Translate
Translate your store with custom AI & SEO-ready translation
Rating
4.5
feedback
823
chart
#3,907
All reviews
Review RSS Feed
Oct. 3, 2022
Great app cannot rate it highly enough.. and amazing support they are there to help 24/7 and always fix the issue!
Sept. 26, 2022
Wir haben Weglot einige Jahre für unseren Shop genutzt, brauchen es nun allerdings nicht mehr. Bin trotzdem total PRO App und der Kundenservice ist super.
Sept. 15, 2022
During this week in Lifeitaly with the collaboration of Rahul of the Web Brand InfoTech - Ranjan we collaborated with Antoine, Shopify collaborator. It was a great cooperation and we solved several problems for the 4 language translations part. Antoine has always been prompt in responding to requests and available in giving us the right advice to configure everything with search engines. Great job and great collaboration. Thanks Antoine and Rahul! LifeItaly Sagl
Sept. 10, 2022
After installation the app lead to a mixture of languages. So when you switch the language, part of the text has not switched. Now I have to rewrite all the product descriptions manually after deinstallation of the app.
Dear ProDicer, We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every interaction. We would like the opportunity to rectify this situation and help make it right for you. Please contact our office at [email protected] so that one of our representatives can discuss your concerns in more detail. Hope to hear from you soon! The Weglot Team
Aug. 30, 2022
I was in contact with Antoine from the Weglot Support Team and he found a great solution within a few minutes! The app works perfectly so far and brings up great options to customize translations and design. Can recommend!
Aug. 19, 2022
Great helpdesk. They helped me because an app did not translate. They did everything until it worked fine. thanks so much.
Aug. 16, 2022
We use the Weglot app for our store and we are very satisfied with it. For now we are using one language and will be adding more in the future. The app also works with Shopify Markets in Beta version - ask support for details. Support is amazingly fast and helped us resolve all problems we had.
Aug. 11, 2022
Great customer support with very quick respond. Also the app is very good for translation of your shop!
Aug. 10, 2022
Great App for translating your store. Simple to use and intuitive interface. Also, their support team is super helpful and responsive.
Aug. 10, 2022
Great customer service! Although the app itself is not so user friendly. But they respond my email with no delay.
Aug. 1, 2022
Die App ist beinahe perfekt für unsere Ansprüche. Ein paar Kleinigkeiten sind etwas umständlich umzusetzen, aber der sehr schnelle und kompetente support durch Baptiste war vorbildlich.
July 29, 2022
Best translation app on the Store. Have everything you need. It's a bit expensive compared to the other ones but you get what you pay for, remember that. 10+
July 20, 2022
Wir nutzen die App seit einigen Monaten. Bis jetzt gute Erfahrungen mit gemacht. Vor allem ist Support sehr schnell und hilfsbereit.
July 12, 2022
App is not compatible with native functions of the Split theme and the support team luckily responds with a message every few hours to ask for more explanation then do nothing about it. After 6 hours of trying to integrate the native language selector of the theme with this app i keep asking the support for a refund to be able to use a better app and i have no answers. NOT WORTH THE MONEY! ANY OTHER APP CAN GIVE THE SAME FUNCTIONS AT LESS TROUBLE!
HI, We are so sorry to see you had all the struggles but after a quick review, I can see our team continued to respond to you with no answer. We sent a total of 4 responses in one day hoping to get this resolved but there was no reply from you. You were also refunded. We wish you the best! THE WEGLOT TEAM
July 11, 2022
The automatic translations often don’t make any sense. The words are translated but you will have to go over the translations to make sure they are correct. Once you have done all this, weglot will continuously over write all your hard work over and over again with the translation that makes no sense. There is no way to stop this from happening. I DO NOT recommend this app because of that.
Hi Arteflame, We’re sorry to hear that you are dissatisfied with Weglot and will take your feedback into consideration as we move forward in our work. Keep in mind, Changing the original content of your website can also impact your Translation List. As Weglot is creating new translations each time you change the original content of your website, the previous translations will also be found in your list but the new generated translation will take priority is showing on your site. Important: If you have previously manually edited a translation and an edit has been done to the original content, you will not lose this manual translation but the new automatic translation generated by Weglot will display instead of the manual one as the content has changed. If you wish to keep the previous manual translation, you will be able to find it in your translations list, copy and paste it into the newly created translation. We hope this helps you better understand how Weglot works :) All the best! THE WEGLOT TEAM
July 11, 2022
I am afraid this will not be your app if you are making an International Store using LockSmith App ...
Hi Kmina, Thank you for bringing this matter to our attention. I'm very sorry we failed to meet your expectations but it seems the support team offered you solutions that you did not attempt and therefore Weglot cannot function on the site until the correct steps are taken. If you wish for us to help, please contact us so I can explain further. Thank you! THE WEGLOT TEAM
July 7, 2022
Interface is amazing and very user-friendly. Next to this, their service is MORE THAN PERFECT. It's really amazing. Quick, helpful and kind! :) Special thanks to Jeremie
July 7, 2022
excellent customer service! We had some issues with our website, they managed to fix it very fast. merci Corentin :)
July 4, 2022
We used this app for translation, and I must say that we are really satisficed form this app... the support them respond very fast for any question or issue that come along and solve it... I recommend to any one who need translation to use this app.
June 30, 2022
Extremely disappointed. SEO translations work bad, Media translations do not work at all. So at first everything looks kinda OK. But when you deep into it, you realize how bad the whole situation is. First -- SEO translation. You can translate meta tags, but it is really hard to find them in the list, and when you try to go page by page, it simply does not work. If your website has more than 10 pages, you will struggle. Next. This app advertises it has a media translation function. While I can confirm there is a button for this, I cannot confirm this function works. In my case it simply does not do anything. After 2 weeks of endless talks with support, I received a message that the issue is too complex for them to solve and that is because of the Shopify theme. I mean...well...why there is nothing written about it? Like "Function X works only with themes X, Y and Z". And the support reps aren't exactly the fastest in terms of responsiveness and helpfulness. Decide on your own, in my case this app was a waste of money and an extreme waste of time.