All reviews

Rating Breakdown

  • 5
    87% (713 ratings)
  • 4
    5% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (51 ratings)

Reviews with Text

  • 99% (819)
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5 / 5 Share

May 2, 2022

Great app and fantastic support. The support and customer service is awesome. I totally recommend! 5*

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2022

L'app fonctionne bien, les traductions sont généralement conformes et 100% modifiable, application intuitive. Pour tout pépins leur service a toujours été très rapide et efficace. Ils sont toujours d'une grande aide lorsque qu'il y a quoi que ce soit que je n'arrives pas à faire par moi-même. Je recommande, même si c'est quelques peu dispendieux !

Using app

About 1 month

Total reviews

3

Average rating

5.0

3 / 5 Share

April 20, 2022

3Jahre Nutzererfahrung, 3 Years User expereince. [Englisch translation below.] . Ich habe Weglot 3 Jahre lang benutzt, es ist ein eher zuverlässiges Tool, ABER die Preisgestaltung und der Benutzerfreundlichkeit beim Übersetzen haben mich dazu gebracht es wieder zu deinstallieren. Damit du verstehst wie die Wörter berechnet werden: JEDES Wort welches übersetzt werden soll wird gezählt. JEDES. Also wenn du eine Produktbeschreibung mit 500 Wörtern hast, und 100 Produkte, hast du schon 50.000 Wörter. Es ist egal ob es immer wieder die gleichen Wörter sind. Es wird je Produkt wieder neu angefangen zu zählen. Hinzu kommen alle Wörter des Systems (Kategorie Namen, Tags, Produktnamen, etc) Dann gibt es die Einstellung dass AUTOMATISCH ein Upgrade gemacht wird wenn du Wörter überschreitest. Da war ich böse überrascht als ich eine Abbuchung auf der Kreditkarte fand. Diese Einstellung muss man selber abwählen. Meine letzter Plan war der Pro Plan mit $490/ Jahr, mit dem Hinzufügen einer weiteren Sprache wäre ich in den Advanced plan gekommen, mit $1990 / Jahr - was absolut nicht in relation steht. Deshalb erfolgte die Deinstalltion. ENGLISH REVIEW. ENGLISH REVIEW. . I've been using Weglot for 3 years, it's a rather reliable tool BUT the pricing and ease of use in translating made me uninstall it again. So that you understand how the words are calculated: EVERY word that is to be translated is counted. EVERY. So if you have a 500-word product description, and 100 products, you already have 50,000 words. It doesn't matter if it's the same words over and over again. Counting begins again for each product. In addition, there are all the words of the system (category names, tags, product names, etc.) Then there is the setting to AUTOMATICALLY upgrade when you exceed words. I was nasty surprised when I found a debit on the credit card. You have to deselect this setting yourself. My last plan was the Pro plan at $490/year, adding another language would have put me on the Advanced plan at $1990/year - which is totally unrelated. That's why it was uninstalled.

Using app

Over 2 years

Total reviews

6

Average rating

4.2

5 / 5 Share

April 11, 2022

Amazing app, I am using Weglot to translate my store into Arabic, it allows manual translations, dashboard navigation is easy and it's SEO friendly. Great & fast support whenever I need help, professional customer service, highly recommended. Thanks Weglot!

Using app

19 days

Total reviews

4

Average rating

5.0

4 / 5 Share

April 8, 2022

I used this app for translating Japanese into English. I speak and write English but it was hard to edit everything on my own and one of the guy helped me a lot to get through the system. They are absolutely nice team.

Using app

4 days

Total reviews

1

Average rating

4.0

5 / 5 Share

April 6, 2022

When we set up the translation, we still had a few unanswered questions. We received a reply to our email within an hour. Super fast, detailed and helpful answer!

Using app

7 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 6, 2022

Overall we are very happy with Weglot since it translates everything well. But one major downside is, that it is not well integrated in Shopify Markets and Shopify Languages. It is basically it's own layer which is not fully and deeply integrated into the Shopify system.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

April 5, 2022

The app is definetely the best option for automatic translate. I used it to translate our website in one more language. The customers support was amazing and they respond and help in every problem faced or queries.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2022

The staff have been extremely responsive and helpful in guiding me through working out different issues! Sometimes there might be some coding issues (as we all know Shopify is a bit complicated), but they are always willing to provide different alternatives :)

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2022

Hands down one of the best apps we have. 10 points for ease of use and design. 10 points from their customer service (especially Baptiste). We downloaded the app to and easily began fine tuning the automatically translated text. We needed help getting the app to witch the main drop down menu and some other dynamic elements. Once we messaged the support team, we were contacted by Baptiste with everything was fixed before hand! So the emails we wrote back to Baptiste were just thank you emails for helping us out (no need to go back and forth to fix our request). Superb service!

Using app

6 days

Total reviews

16

Average rating

5.0

5 / 5 Share

March 18, 2022

Service answers very fast and is very helpful, but there are also a lot of self help options if you have a problem with certain things

Store

smaints

Using app

17 days

Total reviews

5

Average rating

5.0

1 / 5 Share

March 16, 2022

I do not recommend the use of this app. It has misconfigured the details of the products and now the invoices do not come out right and the support has been unable to solve it. Pretty bad support.

Using app

5 days

Total reviews

3

Average rating

3.7

4 / 5 Share

March 14, 2022

Honesly, the app is a pretty great tool, even though it does have some issues, obviously. What isnt so obvious though, is their technical support team! they do wonders and deserve all the praises. We ran into many problems with Weglot's service in terms of technicallities and translations. However, every time was professionally and thoroughly handeled by the great IT team, especially Alexis - who was a HUGE help and always responded with grace and willingness to get the issues resolved (no matter how many ping-pong emails were involvled) . This is not taken for granted, and I really am happy to know that Weglot has these awesome people in the backstage of IT doing these wonders! God bless you guys! Alexis, this goes out to you the most ! :) have a wonderful day

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 11, 2022

Weglot is just great for translating our shopify shop. Even better is the support team - really fast and helpful responses for any issues. Clear recommendation.

Store

Sekoya

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2022

I used the Weglot app for French translation, and it does the job. Very easy to setup and run. It does translate all 3rd party apps as well.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2022

I'm a new user since 2 days. I have heard many times about weglot but was always told that the price was expensive. I am working on various international projects. I must say translations has a direct impact on sales. I know the translation is also a very expensive and long work. And this is why I was really impressed by the quality and the speed of the Weglot software motor. In only few minutes I was able to set up my account and change the languages box position on the site. It looks like magic I have to say. But of course, the big point is the ability to customize the translation. Last but not least, the technical support seems to be great. In only few hours, the support was able to transfer the translations history from one account to another. I am only a started but already happy to be a Weglot user.. Well done for such an intuitive approach guys!!! Sincerely, Philippe

Using app

3 months

Total reviews

1

Average rating

5.0

2 / 5 Share

March 4, 2022

Good app, interesting to have the store translated immediately. Good customer service when you are an active user. But with an important problem: If you do a lot of dynamic translation, it slows down the page speed a lot without any other solution from the technical support than to delete dynamic translation requests. That has been the main reason for me to switch to another app taking advantage of the change of my store from Debut to Dawn theme and the launch of Markets in Shopify 2.0. The main task: I had to go from a subdomain using Weglot es.xxx.com to a subdirectory using Shopify xxx.com/es (with the entire store translated again with Translation Lab) and that means, if it is not done correctly, a shower of 404 errors apart from the loss in SEO positioning for the same reason. That meant looking for a solution to do 301 redirects because in my case I was never going to use the es.xxx.com subdomain again. It was just then that Weglot tech support told me they couldn't help anymore... I can come to understand it if you're going to abandon them. I found the solution in the Shopify community: Before deleting anything, you have to register a hosting with SSL with the es.xxx.com subdomain and redirect from there. You can read the rest in the last messages Here: https://community.shopify.com/c/technical-q-a/redirect-site-translation-from-subdomain-to-subdirectory/m-p/1507549#M81227

Using app

Over 1 year

Total reviews

8

Average rating

4.6

5 / 5 Share

March 4, 2022

Baptiste has been super professional and fast in helping us out! Highly recommend! So, don't hesitate to install the app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2022

The app is great. So far it worked very smoothly, the translation seems pretty accurate and the support was AWESOME! Fast and very friendly. Thank you!

Using app

About 7 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

March 1, 2022

The app is easy to use, fits perfectly our needs and the support is top notch, we had a really fast answer to a technical adjustment we wanted to make. Definitely would recommend.

Using app

About 21 hours

Total reviews

6

Average rating

5.0