All reviews

Rating Breakdown

  • 5
    87% (1,367 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (18 ratings)
  • 1
    6% (91 ratings)
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5 / 5 Share

March 28, 2022

Great app, easy to use and fantastic support! Hope it can integrate with Shopify markets in the future, making it possible to use native theme language selectors.

Store

Nividas

Using app

9 months

Total reviews

5

Average rating

4.8

5 / 5 Share

March 26, 2022

Hands down one of the best apps we have. 10 points for ease of use and design. 10 points from their customer service (especially Baptiste). We downloaded the app to and easily began fine tuning the automatically translated text. We needed help getting the app to witch the main drop down menu and some other dynamic elements. Once we messaged the support team, we were contacted by Baptiste with everything was fixed before hand! So the emails we wrote back to Baptiste were just thank you emails for helping us out (no need to go back and forth to fix our request). Superb service!

Using app

10 months

Total reviews

13

Average rating

5.0

5 / 5 Share

March 23, 2022

We used this app to translate our website in Switzerland. Great software, allows manual editing simply and effectively. Also get a very quick and responsive support from Jeremie. Thanks a lot.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

Service answers very fast and is very helpful, but there are also a lot of self help options if you have a problem with certain things

Store

smaints

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2022

Corentin helped me with a problem i couldn't solve lately but also the rest of the team are very nice when it comes to support :)

Store

Ontools

Using app

Over 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

March 16, 2022

I do not recommend the use of this app. It has misconfigured the details of the products and now the invoices do not come out right and the support has been unable to solve it. Pretty bad support.

Using app

5 days

Total reviews

3

Average rating

3.7

4 / 5 Share

March 14, 2022

Honesly, the app is a pretty great tool, even though it does have some issues, obviously. What isnt so obvious though, is their technical support team! they do wonders and deserve all the praises. We ran into many problems with Weglot's service in terms of technicallities and translations. However, every time was professionally and thoroughly handeled by the great IT team, especially Alexis - who was a HUGE help and always responded with grace and willingness to get the issues resolved (no matter how many ping-pong emails were involvled) . This is not taken for granted, and I really am happy to know that Weglot has these awesome people in the backstage of IT doing these wonders! God bless you guys! Alexis, this goes out to you the most ! :) have a wonderful day

Using app

10 months

Total reviews

1

Average rating

4.0

3 / 5 Share

March 14, 2022

This app is great for translations, but attention: IT DOES NOT WORK WITH SHOPIFY MARKET. So, in shopify markets, you have to assign a language to international coutries where you sell, using a subdomain. But the subdomain that weglot asks to create when instaling, does not serve the purpose. You are letf to use their language switcher, wich is rather not necessary, if your theme has one. The visual editor doesn't work as well, if your shop is already on Markets.

Store

Nidore

Using app

About 1 month

Total reviews

5

Average rating

4.6

Developer Reply

Hi Mário, We wanted to let you know how sorry we are that you went through a difficult experience as you expressed in your review. We make it a point to be known for customer service, so this situation caught us off guard and we would love to learn more about what specifically happened. To give you some insight: Shopify Market is still in beta and for now we're not compatible but we're currently working on compatibility. Our dev team is pretty confident to find compatibility in the future! Are there any questions you have that I can help you with? Let us know further at [email protected]. Here to help! The Weglot Team

5 / 5 Share

March 11, 2022

Weglot is just great for translating our shopify shop. Even better is the support team - really fast and helpful responses for any issues. Clear recommendation.

Store

Sekoya

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2022

I used the Weglot app for French translation, and it does the job. Very easy to setup and run. It does translate all 3rd party apps as well.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2022

Great App to translate your website into many languages. The support is quickly reachable in case of problems and brings real solutions.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2022

I'm a new user since 2 days. I have heard many times about weglot but was always told that the price was expensive. I am working on various international projects. I must say translations has a direct impact on sales. I know the translation is also a very expensive and long work. And this is why I was really impressed by the quality and the speed of the Weglot software motor. In only few minutes I was able to set up my account and change the languages box position on the site. It looks like magic I have to say. But of course, the big point is the ability to customize the translation. Last but not least, the technical support seems to be great. In only few hours, the support was able to transfer the translations history from one account to another. I am only a started but already happy to be a Weglot user.. Well done for such an intuitive approach guys!!! Sincerely, Philippe

Using app

9 months

Total reviews

1

Average rating

5.0

2 / 5 Share

March 4, 2022

Good app, interesting to have the store translated immediately. Good customer service when you are an active user. But with an important problem: If you do a lot of dynamic translation, it slows down the page speed a lot without any other solution from the technical support than to delete dynamic translation requests. That has been the main reason for me to switch to another app taking advantage of the change of my store from Debut to Dawn theme and the launch of Markets in Shopify 2.0. The main task: I had to go from a subdomain using Weglot es.xxx.com to a subdirectory using Shopify xxx.com/es (with the entire store translated again with Translation Lab) and that means, if it is not done correctly, a shower of 404 errors apart from the loss in SEO positioning for the same reason. That meant looking for a solution to do 301 redirects because in my case I was never going to use the es.xxx.com subdomain again. It was just then that Weglot tech support told me they couldn't help anymore... I can come to understand it if you're going to abandon them. I found the solution in the Shopify community: Before deleting anything, you have to register a hosting with SSL with the es.xxx.com subdomain and redirect from there. You can read the rest in the last messages Here: https://community.shopify.com/c/technical-q-a/redirect-site-translation-from-subdomain-to-subdirectory/m-p/1507549#M81227

Using app

Over 1 year

Total reviews

8

Average rating

4.6

5 / 5 Share

March 4, 2022

Baptiste has been super professional and fast in helping us out! Highly recommend! So, don't hesitate to install the app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2022

The app is great. So far it worked very smoothly, the translation seems pretty accurate and the support was AWESOME! Fast and very friendly. Thank you!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 1, 2022

The app is easy to use, fits perfectly our needs and the support is top notch, we had a really fast answer to a technical adjustment we wanted to make. Definitely would recommend.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Ich hatte ein Darstellungsproblem bei den Preisen, sobald ich die Sprache geändert habe. Der Support von weglot hat prompt reagiert und mein Problem in kurzer Zeit gelöst! Kompetent und unkompliziert! Wirklich TOP!

Store

AVIMIVA

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

L'application est excellente, nous l'utilons pour 12 sites différents que ce soit à partir du français ou de l'anglais. Le support à la clientèle est parfait, rapide, professionnel, aidant sur tous les points. Que ce soit pour une difficultés particulière `votre site ou à l'emplacement du language ils sont là. ** Je donne 10 étoiles à Christophe qui est disponible et répond à toutes nos questions. ***

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

I highly recommend Weglot for its intuitive use and powerful functionalities. Not to mention the remarkable customer service.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

From all the apps we tried, Weglot fulfilled all of our needs simply with minimal friction. Guillaume helped us polish the experience to 100% and helped us tremendously in -personal approach- to our needs and can't thank him and Weglot enough.

Using app

3 months

Total reviews

2

Average rating

5.0