All reviews

Rating Breakdown

  • 5
    87% (1,341 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (17 ratings)
  • 1
    6% (88 ratings)
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5 / 5 Share

Jan. 25, 2022

Offering a bilingual site is a must if you live in Quebec. I only offered my website in english for a few years because translating everything seemed like a huge headache, until I heard about Weglot from a friend. Honestly so easy to use and couldn't do without.

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 25, 2022

This app can handle everything we need from it, Subdomain redirect, URL slugs, manual and automatic translation and the customer service is incredible.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

Great app! I needed some help, and support team solve issue quickly. This app makes so easy to built a multilingual shop in any minutes!

Store

PL8HERO

Using app

4 months

Total reviews

8

Average rating

4.4

5 / 5 Share

Jan. 17, 2022

Amazing app, great support when I needed help with Shopify and third party apps. I can only recommend it.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

Great customer service! I needed support to solve visualisation/position of the language switcher on the website of the shoe brand and I must say that the customer care exceeded all my expectations: customised solution (code), fast response (basically chatting in real time via email), clear instructions on implementation of the code, and outcome that I needed. All issues solved! Thank you, Nathanaël and your team!

Store

ACBC

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

easy, fast and great translation ... absolute great support from the weglot team, many thanks again.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

Superbe application, la meilleure si vous voulez traduire votre site. En plus le support est très réactif et propose beaucoup de solutions pour régler les problèmes qui peuvent survenir lors de la traduction. Merci Guillaume pour ta précieuse aide ! 5 étoiles bien méritées !

Using app

8 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 13, 2022

Le staff et notamment Zoé a été très très réactive. Approche pédagogique, on vous explique comment faire et ça c'est excellent vraiment. C'est ça qui nous a convaincu, rapidité des réponses pour résoudre nos problèmes avec efficacité. Après, l'app a quand même des défauts qui mériteraient des améliorations pour que ce soit un incontournable : - le visual editor n'est pas fonctionnel selon le type de site (donc pour nous c'est pas la peine) - le glossary rules a une logique où il faut supprimer les traductions pour les rentrer dans un autre ordre afin que les traductions avec combinaisons de mots fonctionnent correctement. - le nombre de mots est trop restreint en fonction du tarif des offres Merci encore à Zoé pour son aide précieuse !

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 11, 2022

Amazing support! Quick response and very easily understood fix on the errors on our website! Guillaume has been such a great help! our site is now working smoothly with good english translation!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Amazing and user friendly app. The support is outstanding! Special thanks to Baptiste to help update Shopify integration with optimized SEO features. He is very helpful and response quickly.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2021

This app is amazing, it is the one you need for your website if you wanna go global, great team fast and accurate support, Nathanaël from the support team helped me fix some bugs and he is like magician! he understood the problem and within 5 minutes everything was just up and running, i totally recommend this app for everyone!!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2021

Not only providing a great translation tool. When help is needed for extra customizations they are there to help. These guys are awesome. Reply within an hours.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

i used this app when i needed it.. it was bugging due to some other app at first but the team got it sorted for me real quick.. very helpful and nice

Using app

9 days

Total reviews

3

Average rating

5.0

2 / 5 Share

Dec. 22, 2021

We tried to make Weglot work for about 6 months but new problems kept coming up... The biggest issue - we simply could not get product translations to work properly and consistently on the cart page and checkout page. Backend got super messy, because even though automatic translation was turned off (it had to be because the translations were always way off), it kept generating automatic translations in the back end and it was very hard to stay on top of it. Trouble with translating the log in/create account/etc customer section, got the following error from Shopify - "Parameter Missing or Invalid: Required parameter missing or invalid: customer" and those sections basically didn't work in the translated version of our site. We could not translate our shipping methods. Customer support tried their best, but too many issues with this app in the end.

Using app

10 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Dec. 21, 2021

Guillaume from Weglot helped with lot of customizations. Out theme is very hard to customize and Thankfully I found weglot and Gui to help me in fixing all the issues.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Application extrêmement puissante et pratique, qui fait ce qu'on lui demande facilement. Le petit 'plus' qui change tout : le service clients est très réactif, compétent, et fort sympathique. (Merci Guillaume !)

Store

Luneale

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

Special thanks to the support team who deal in a very elegant and impressive manner and those who work on the program, it is very beautiful

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Very happy with the service that was provided by Guillame. He helped me set up translations on my store & even with customizations for Mobile & desktop! :)

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

As all apps ,it had issues to deal with but i had everything solved instantly, the best customer support I have experienced..... Mr. Guillaume was there to help with every issue and provide excellent support. Thank you Weglot & Thank you Mr. Guillaume!!!!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

The staff is very very helpful and kind. Zoe assisted me and helped me so much in order for my website to be functional and ready to launch in no time. I couldn't have done it without her help and her colleague Guillaume.Great job and thank you again!

Store

SHEIKA

Using app

4 months

Total reviews

9

Average rating

5.0