Weglot: AI & Human Translate

Dec. 10, 2021

The app is not perfect, but the staff is great. They are super helpful and quick: great customer service! Thank you!

Dec. 6, 2021

The support is outstanding! I had a small installation issue (problem was on my end) and they could not have been more response or helpful. The app works very well and the interface is very intuitive.

Dec. 2, 2021

I had some troubleshooting to do and the service here was excellent. Quick response and fixed the issue so easily.

Dec. 1, 2021

Amazing services and very quick ! Thank you so much Baptiste. I m very happy about it cause I had a pb doing something and it has been fixed.

Nov. 29, 2021

BEST app for translations by far - trust me! I have used multiple of the translation apps on shopify app store and this one is by far the easiest and most user friendly app which also has the best support of any app i have come across. they fix issues super fast. 10/10

Nov. 26, 2021

Very true translations & Very professional costumer service, they get your issues resolved very quickly !

Nov. 26, 2021

I never write reviews but this one deserves one: Great app, quick to install and very accurate automatic translations from German to English. Easy options to edit manually. AND: a very proactive customer service! I got an immediate reply to my email and my problems got all solved quickly by the team. Thanks again Zoé!

Nov. 25, 2021

We were not sure to invest such an amount to an app but we are glad we did. Definitely well worth it. And on top of it great customer service. They are really responsive and get our issues resolved in a very short period of time. Strongly recommend it.

Nov. 25, 2021

Overall, I think the options and speed of the app are very good. Also, the option that you can translate the URLs is amazing - especially for SEO purposes. It is a great way to scale internationally for any webstore. What I do definitely not wish to anyone is switching from Langify to Weglot. It is a big pain in the ass and in the end you will need to import all translations manually (even though weglot claims they can flawlessly import all translations). The customer support team is not really willing to help in this as well, and just tell you to hire someone that can import for you (even though their website claims that you can import all translations easily?) Second the URL function in their software is a pain in the ass. It doesn't work at all and after emailing back and forth about this for a couple of weeks I just give up and try using their visual editor... At the moment we have around 220k words translated apparently and I have no idea where they show up from, as the translations can't be matched to individual products anymore and they also do not show up in the visual editor? Also their integration with review applications does only work one way - They translate from the main language to the target language. However if you get a review in the target language, it won't automatically translate to the main language. So I am not sure if you can call this a real integration... E.g. You have a English website and translate it to French - If you got an english review it will translate to French for your French website, but if you get a French review it won't translate to English for your English website So in general I would say Weglot is the most advanced translations app for Shopify at this moment. However, expect a HUGE hassle when switching translations apps and expect to pay for word amounts that don't really add up (as you can't see clearly on which page which translations show up as their URL function doesn't work). Having said that, for us the extra features of weglot add up to the amount we pay per month. They have been helpfull with adding one extra feature to our current plan, which is very nice. However, there is a lot of room for improvement in my opinion and it would have been highly appreciated if there was better support. Not only by email, but perhaps by an onboarding video call. This doesn't sound like too much for a $200+ per month software to me.

Nov. 23, 2021

I have tried some translation apps but this is the best for real. Really easy to translate even dynamic elements and customer service is great. Their response is so quick that I had struggled with few things but they fixed it for me for just one day. I really appreciated. Thank you.

Nov. 19, 2021

Really perfect support for devs in case you are in trouble. But normally in 10 minutes yuo will have your site translated :)

Nov. 19, 2021

We've used this app on various sites we've created on Shopify - an absolute guarantee! Great support and great ease of use. Thanks!

Nov. 16, 2021

The app works really well. And support is awesome. I highly recommand this app for multi-langage shopify shop.

Nov. 15, 2021

Absolutely recommend this app. It works like a charm and the support is phenomenal. It's for sure the best app to translate your shopify store!

Nov. 15, 2021

Reliable and very easy to install. On top of that, I had a problem and they were very quick in solving it.

Nov. 10, 2021

App is great but most importantly the customer service is probably the best one I have seen yet. Super responsive, they take matters in their own hands for minimum lead time to deliver. Great experience overall, would recommend 100%.

Nov. 5, 2021

in fact I'd rate negative -5 star. Do not use this app. they will upgrade you a higher plan without your permission. I have been charged for extra 30euro for more than a year without my permission.

Nov. 5, 2021

We have tried different translation apps and it is the best solution and they have a very good support team.

Nov. 4, 2021

We really like to use weglot, it's easy and ludique. And the follow if any problems is really good and helpful! I recommend!

Nov. 4, 2021

Très satisfaite de l'application et surtout sur support ! Merci Guillaume pour votre aide précieuse :)