All reviews

Rating Breakdown

  • 5
    87% (1,341 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (17 ratings)
  • 1
    6% (88 ratings)
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5 / 5 Share

Nov. 15, 2021

Very smart, useful and dinamic service! Suggested to everyone who is looking for a service with an awesome assistance!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Absolutely recommend this app. It works like a charm and the support is phenomenal. It's for sure the best app to translate your shopify store!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

ich hatte ein technisches Problem. Support angeschrieben, Zoe hat extrem schnell reagiert und das Problem relativ zügig und kompetent gelöst. Danke

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Reliable and very easy to install. On top of that, I had a problem and they were very quick in solving it.

Using app

Almost 2 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

I installed the app and had few problem because i had residue code form another app. I wrote for help and Karina is been great, fixed the problem and even help me with another minor request while was at it. Competent,Professional and fast in replying..Great customer service!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

App is great but most importantly the customer service is probably the best one I have seen yet. Super responsive, they take matters in their own hands for minimum lead time to deliver. Great experience overall, would recommend 100%.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

La mejor aplicación de traductor que tiene Shopify, precio/servicio y calidad. Muy intuitiva, rápida y el servicio técnico excelente. La recomiendo al 100%

Store

TROPPO

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 5, 2021

in fact I'd rate negative -5 star. Do not use this app. they will upgrade you a higher plan without your permission. I have been charged for extra 30euro for more than a year without my permission.

Using app

Over 2 years

Total reviews

4

Average rating

3.5

Developer Reply

Hi Little Bae, We are sincerely sorry about the negative experience you encountered. I am so sorry but we couldn't find an upgrade done on our part but rest assured we refunded you and made sure the account is closed so this will not happen in the future. Happy Holidays!

5 / 5 Share

Nov. 5, 2021

We have tried different translation apps and it is the best solution and they have a very good support team.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

We really like to use weglot, it's easy and ludique. And the follow if any problems is really good and helpful! I recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

Très satisfaite de l'application et surtout sur support ! Merci Guillaume pour votre aide précieuse :)

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 11, 2023

The app is very intuitive & easy to ease. The customer service (Baptiste & the others) is absolutely amazing, their team is very helpful, quick & nice! I totally recommand the app !

Store

Label K

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

The app is amazing, easy to use and install. But what really blew my mind was the customer service. I have been working for myself for 8 months and Weglot (specifically Alexis) has the best customer service BY FAR I have ever seen. Completely hassle free. Actionable easy to understand steps for an hreflang issue I have been trying to find answers for weeks. Friendly, she WANTED to help I could tell. What an awesome experience all around. Totally recommend this app, there are good people behind it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

Un'app perfetta per tradurre il proprio sito web. Molto intuitiva e piena di impostazioni che esaudiscono ogni tuo desiderio. Inoltre anche il customer service è molto efficiente, veloce e gentile

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

We use this app and the customer service is really great! I definitely recommend it for your online shop.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

Oct. 22, 2021

We have been using Weglot for over a year now and we are satisfied with the service. They are always very responsive and professional. The service helps our business tremendously!

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 22, 2021

The support team of Weglot is very efficient and knowledgeable. They provide constructive and useful suggestions.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Really excellent app and very friendly customer service highly recomend! They also work very quickly so if you need anything they are there too and also they have an extensive documentation.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Awesome app, would recommend for sure. Great support and translations. I use this for multiple stores.

Using app

Over 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

Oct. 21, 2021

User friendly app and works well. The support is excellent. They take the time to truly assess your issue and provide solutions to resolve it. A+

Using app

8 months

Total reviews

1

Average rating

5.0