Weglot: AI & Human Translate
Translate your store with custom AI & SEO-ready translation
Rating
4.5
feedback
824
chart
#3,135
All reviews
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Oct. 27, 2021
We use this app and the customer service is really great! I definitely recommend it for your online shop.
Oct. 22, 2021
We have been using Weglot for over a year now and we are satisfied with the service. They are always very responsive and professional. The service helps our business tremendously!
Oct. 22, 2021
Really excellent app and very friendly customer service highly recomend! They also work very quickly so if you need anything they are there too and also they have an extensive documentation.
Oct. 22, 2021
Awesome app, would recommend for sure. Great support and translations. I use this for multiple stores.
Oct. 20, 2021
Love the app & the service! Crazy fast and very customer focussed! We have been using the app for quite some time now. It really helped to attract more customers from all kinds of nations.
Oct. 18, 2021
There are always some integration problems with different apps on Shopify, but Weglot has a great support and helps you with every difficulty
Oct. 15, 2021
I am copy-pasting a response by Customer Service that should save you from installing this app: "We are open Monday - Friday 9 am to 6 pm (Paris Time). Please avoid sending a follow-up email until you have heard from us as this will push your request to the back of our queue." So now I am left for one weekend with a store (in the translated languages) that has a glitch that makes the prices disappear! Other than that, the app is user-friendly but gets translations wrong for super basic things like for standard pages titled "About" and "Home"... in common languages as German and French!
Hi PATA PAW, We are sorry to see you had issues with Weglot. We like to provide our users with top-level support and therefore choose to not outsource our team. This is why we are not available on weekends :(. We sent you an email to see how we can further help out! Best, The Weglot Team
Oct. 12, 2021
I love using weglot to translate my website, the app is really easy to use and the customer service is top notch! They even helped me enter the coding needed to update their app! Recommend to anyone needing to translate in any language and doesn't want to break their heads figuring out how to use a new app.
Oct. 12, 2021
The app caused a bug whereby clients were not able to add to cart their products. Every time a customer selected a product to the cart, it said the cart is EMPTY. The support team was hard to reach, arrogant and took weeks to fix it and did not FIX a thing. Had to DELETE the app. BEWARE!
Hello, We are sorry to hear you did not have a good experience with Weglot. After taking a look at your email interaction with the support team, they went above and beyond in trying to find a solution and help you. We tend to respond within 1 business day which is quite quick for a support inquiry. In terms of fixing the issue, it is easy to assume a developer can create a fix quickly but unfortunately, fixes require extensive time and research. We also refunded you the last two months you paid. Was there something else we missed?
Dec. 18, 2023
We are using weglot for our translation for already 1 year. It is really efficient, reliable and easy to use. Thumb up !! :) 2 years later, the same pro active follow-up and help from Weglot team.
Oct. 7, 2021
Ich habe mich für Weglot aufgrund der vielen guten Rezensionen und meiner eigenen Recherche im Internet entschieden und wurde nicht enttäuscht! Die App läuft 1A und der Customer Support ist wirklich super. Mir wurde bei jedem Problem direkt und schnell geholfen, wirklich toll! Große Empfehlung!
Oct. 7, 2021
Weglot helped us translate our online store from French to English. It is easy to use and effective. The Weglot team is also very responsive and helpful. We highly recommend!
Oct. 7, 2021
Really great customer service! Tom has been very helpful when we had problems changing the switcher's position. Nice app!
Oct. 4, 2021
Easy to use and perfect for our needs. We translated our Shopify Plus European website into 8 different languages. Customers seem to really enjoy the language options.
Sept. 30, 2021
I installed this app for translating my web into italian. The automatic translation was actually great, i had to make a few manual adjustments mainly for the product names. The whole app is super well organized and easy to follow through. What i found particularly amazing is the customer support. There are a few coding things you must do and im not familiar with coding but nonetheless i was able to manage everything together with the customer support service. Highly recommend it. Satisfying experience so far. Great job!
Sept. 29, 2021
Great app, amazing customer service and always a friendly team. I've worked with Weglot many times - it's amazing!
Sept. 28, 2021
Excellent and fast customer service, thank you Nathanaël. I would definitely recommend this application.
Sept. 28, 2021
Great app with great customer support. They're always there when you need them. The app has been working great for us.
Sept. 27, 2021
Fantastic team behind this app. really works well for us, and customer service/help is top! would highly recommend
Sept. 27, 2021
I needed help with my language switcher and Guillaume was really helpful and quick figuring out what was wrong and making it work perfectly! Iris