All reviews

Rating Breakdown

  • 5
    87% (1,367 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (18 ratings)
  • 1
    6% (91 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 31, 2021

This app is amazing, it is the one you need for your website if you wanna go global, great team fast and accurate support, Nathanaël from the support team helped me fix some bugs and he is like magician! he understood the problem and within 5 minutes everything was just up and running, i totally recommend this app for everyone!!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2021

Not only providing a great translation tool. When help is needed for extra customizations they are there to help. These guys are awesome. Reply within an hours.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

i used this app when i needed it.. it was bugging due to some other app at first but the team got it sorted for me real quick.. very helpful and nice

Using app

9 days

Total reviews

3

Average rating

5.0

2 / 5 Share

Dec. 22, 2021

We tried to make Weglot work for about 6 months but new problems kept coming up... The biggest issue - we simply could not get product translations to work properly and consistently on the cart page and checkout page. Backend got super messy, because even though automatic translation was turned off (it had to be because the translations were always way off), it kept generating automatic translations in the back end and it was very hard to stay on top of it. Trouble with translating the log in/create account/etc customer section, got the following error from Shopify - "Parameter Missing or Invalid: Required parameter missing or invalid: customer" and those sections basically didn't work in the translated version of our site. We could not translate our shipping methods. Customer support tried their best, but too many issues with this app in the end.

Using app

10 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Dec. 21, 2021

Guillaume from Weglot helped with lot of customizations. Out theme is very hard to customize and Thankfully I found weglot and Gui to help me in fixing all the issues.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Application extrêmement puissante et pratique, qui fait ce qu'on lui demande facilement. Le petit 'plus' qui change tout : le service clients est très réactif, compétent, et fort sympathique. (Merci Guillaume !)

Store

Luneale

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

Special thanks to the support team who deal in a very elegant and impressive manner and those who work on the program, it is very beautiful

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Very happy with the service that was provided by Guillame. He helped me set up translations on my store & even with customizations for Mobile & desktop! :)

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

As all apps ,it had issues to deal with but i had everything solved instantly, the best customer support I have experienced..... Mr. Guillaume was there to help with every issue and provide excellent support. Thank you Weglot & Thank you Mr. Guillaume!!!!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

The staff is very very helpful and kind. Zoe assisted me and helped me so much in order for my website to be functional and ready to launch in no time. I couldn't have done it without her help and her colleague Guillaume.Great job and thank you again!

Store

SHEIKA

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 10, 2021

The app is not perfect, but the staff is great. They are super helpful and quick: great customer service! Thank you!

Store

Minbøk

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2021

I can't say much about the app as of right now, but I have only heard great things about it. The reason I'm writing this review is the superb customer service/ customer support. I had some problems with setting up the payment and Guillaume responded within minutes for a total of 10 mails. Brilliant experience! Thank you very much.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

The support is outstanding! I had a small installation issue (problem was on my end) and they could not have been more response or helpful. The app works very well and the interface is very intuitive.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

I have tried several apps and FINALLY found a real one. translates automatically, has very much settings options and also replaces images and videos! It works wonderfully with Pagefly! The support is very fast and very helpful! Thank you very much that you exist.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

I had some troubleshooting to do and the service here was excellent. Quick response and fixed the issue so easily.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

This app is working so well compare to the others and the support is amazing! They are always available to help you.

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 1, 2021

Amazing services and very quick ! Thank you so much Baptiste. I m very happy about it cause I had a pb doing something and it has been fixed.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

1 / 5 Share

Dec. 1, 2021

Hey! Be careful! I have connected the application. But then I turned it off and deleted it. They keep charging me money every month! I wrote in support but there are no answers !!!

Using app

8 days

Total reviews

6

Average rating

2.3

Developer Reply

Hi Dentiphoto, We are sorry to hear about your bad experience but rest assured we do not want to charge you if you are not using the app. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. The good news is we went ahead and corrected the error and refunded you the amount. We hope this helps!

5 / 5 Share

Nov. 29, 2021

BEST app for translations by far - trust me! I have used multiple of the translation apps on shopify app store and this one is by far the easiest and most user friendly app which also has the best support of any app i have come across. they fix issues super fast. 10/10

Store

Neonful

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

Very true translations & Very professional costumer service, they get your issues resolved very quickly !

Using app

8 months

Total reviews

7

Average rating

5.0