All reviews

Rating Breakdown

  • 5
    87% (1,367 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (18 ratings)
  • 1
    6% (91 ratings)
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5 / 5 Share

Nov. 26, 2021

I never write reviews but this one deserves one: Great app, quick to install and very accurate automatic translations from German to English. Easy options to edit manually. AND: a very proactive customer service! I got an immediate reply to my email and my problems got all solved quickly by the team. Thanks again Zoé!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

We were not sure to invest such an amount to an app but we are glad we did. Definitely well worth it. And on top of it great customer service. They are really responsive and get our issues resolved in a very short period of time. Strongly recommend it.

Using app

11 months

Total reviews

2

Average rating

5.0

3 / 5 Share

Nov. 25, 2021

Overall, I think the options and speed of the app are very good. Also, the option that you can translate the URLs is amazing - especially for SEO purposes. It is a great way to scale internationally for any webstore. What I do definitely not wish to anyone is switching from Langify to Weglot. It is a big pain in the ass and in the end you will need to import all translations manually (even though weglot claims they can flawlessly import all translations). The customer support team is not really willing to help in this as well, and just tell you to hire someone that can import for you (even though their website claims that you can import all translations easily?) Second the URL function in their software is a pain in the ass. It doesn't work at all and after emailing back and forth about this for a couple of weeks I just give up and try using their visual editor... At the moment we have around 220k words translated apparently and I have no idea where they show up from, as the translations can't be matched to individual products anymore and they also do not show up in the visual editor? Also their integration with review applications does only work one way - They translate from the main language to the target language. However if you get a review in the target language, it won't automatically translate to the main language. So I am not sure if you can call this a real integration... E.g. You have a English website and translate it to French - If you got an english review it will translate to French for your French website, but if you get a French review it won't translate to English for your English website So in general I would say Weglot is the most advanced translations app for Shopify at this moment. However, expect a HUGE hassle when switching translations apps and expect to pay for word amounts that don't really add up (as you can't see clearly on which page which translations show up as their URL function doesn't work). Having said that, for us the extra features of weglot add up to the amount we pay per month. They have been helpfull with adding one extra feature to our current plan, which is very nice. However, there is a lot of room for improvement in my opinion and it would have been highly appreciated if there was better support. Not only by email, but perhaps by an onboarding video call. This doesn't sound like too much for a $200+ per month software to me.

Using app

7 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 23, 2021

I have tried some translation apps but this is the best for real. Really easy to translate even dynamic elements and customer service is great. Their response is so quick that I had struggled with few things but they fixed it for me for just one day. I really appreciated. Thank you.

Store

GYPPHY

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Nathanael and the Team helped when we had issues - The app working very good, as all apps dont forget to double check languages

Store

KYLTED

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

The support team is amazing !! two times I had some issues they fixed it very fast, first time I had help from Remy who did a great job and second time I was so disappointed with my problem, didn't knew what to do to solve it and Alexis solved all my problems ! weglot is defo worth it and I'm gonna use it much more for future websites ! Cheers to the weblog team

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Really perfect support for devs in case you are in trouble. But normally in 10 minutes yuo will have your site translated :)

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

We've used this app on various sites we've created on Shopify - an absolute guarantee! Great support and great ease of use. Thanks!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Great app. we are trying to integrate our shop with them in 3 languages and the support has been amazing and very quick.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

The app works really well. And support is awesome. I highly recommand this app for multi-langage shopify shop.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Very smart, useful and dinamic service! Suggested to everyone who is looking for a service with an awesome assistance!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Absolutely recommend this app. It works like a charm and the support is phenomenal. It's for sure the best app to translate your shopify store!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

ich hatte ein technisches Problem. Support angeschrieben, Zoe hat extrem schnell reagiert und das Problem relativ zügig und kompetent gelöst. Danke

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Reliable and very easy to install. On top of that, I had a problem and they were very quick in solving it.

Using app

Almost 2 years

Total reviews

15

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

I installed the app and had few problem because i had residue code form another app. I wrote for help and Karina is been great, fixed the problem and even help me with another minor request while was at it. Competent,Professional and fast in replying..Great customer service!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

App is great but most importantly the customer service is probably the best one I have seen yet. Super responsive, they take matters in their own hands for minimum lead time to deliver. Great experience overall, would recommend 100%.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

La mejor aplicación de traductor que tiene Shopify, precio/servicio y calidad. Muy intuitiva, rápida y el servicio técnico excelente. La recomiendo al 100%

Store

TROPPO

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 5, 2021

in fact I'd rate negative -5 star. Do not use this app. they will upgrade you a higher plan without your permission. I have been charged for extra 30euro for more than a year without my permission.

Using app

Over 2 years

Total reviews

4

Average rating

3.5

Developer Reply

Hi Little Bae, We are sincerely sorry about the negative experience you encountered. I am so sorry but we couldn't find an upgrade done on our part but rest assured we refunded you and made sure the account is closed so this will not happen in the future. Happy Holidays!

5 / 5 Share

Nov. 5, 2021

We have tried different translation apps and it is the best solution and they have a very good support team.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

We really like to use weglot, it's easy and ludique. And the follow if any problems is really good and helpful! I recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0