Weglot ‑ Translate Your Store
Translate your store into multiple languages.
Rating
4.6
feedback
1,537
chart
#2,491
All reviews
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Oct. 20, 2021
Love the app & the service! Crazy fast and very customer focussed! We have been using the app for quite some time now. It really helped to attract more customers from all kinds of nations.
Oct. 19, 2021
L'application fonctionne à merveille. L'installation et la traduction se font en quelques secondes. Le service à la clientèle est impeccable et rapide
Oct. 18, 2021
There are always some integration problems with different apps on Shopify, but Weglot has a great support and helps you with every difficulty
Oct. 15, 2021
I am copy-pasting a response by Customer Service that should save you from installing this app: "We are open Monday - Friday 9 am to 6 pm (Paris Time). Please avoid sending a follow-up email until you have heard from us as this will push your request to the back of our queue." So now I am left for one weekend with a store (in the translated languages) that has a glitch that makes the prices disappear! Other than that, the app is user-friendly but gets translations wrong for super basic things like for standard pages titled "About" and "Home"... in common languages as German and French!
Hi PATA PAW, We are sorry to see you had issues with Weglot. We like to provide our users with top-level support and therefore choose to not outsource our team. This is why we are not available on weekends :(. We sent you an email to see how we can further help out! Best, The Weglot Team
Oct. 15, 2021
We use the app for translation into 4 languages so far and it just works great when it's set up. I did get great help from their support as well when I was in doubt, so thanks a lot for that!
Oct. 15, 2021
Top app and great support for every question you have. Would recommend as best app for translation.
Oct. 14, 2021
A nightmare. I am very happy I could finally leave weglot, don't do the same mistake. This app costs a fortune and there is always a new problem. Each email of your customers (and other details) will count as new words, and then your word count will increase and you will have to pay more. They will even put all the translations offline if you go over the "translation requests" by month. That's by far the worst app I used with my Shopify store. The value for money is terrible, check other solutions you will pay less to have a better service (no word limit and more languages). CIAO WEGLOT
Hi Aurore, We are sorry to hear your experience was less than perfect as we strive to have the best translation app. Feel free to email support to let us know what problems you seem to have encountered. You have the choice to also exclude elements so they do not count towards your word count so you have better control of your limit. If you had encountered an issue with your translations requests, support would have been able to help you immediately with this so that your translations remain online. Happy Holidays!
Oct. 14, 2021
Usei este aplicativo e gostei, fiz uma pergunta e me responderam rapidamente para resolver a questão
Oct. 12, 2021
I love using weglot to translate my website, the app is really easy to use and the customer service is top notch! They even helped me enter the coding needed to update their app! Recommend to anyone needing to translate in any language and doesn't want to break their heads figuring out how to use a new app.
Oct. 12, 2021
The app caused a bug whereby clients were not able to add to cart their products. Every time a customer selected a product to the cart, it said the cart is EMPTY. The support team was hard to reach, arrogant and took weeks to fix it and did not FIX a thing. Had to DELETE the app. BEWARE!
Hello, We are sorry to hear you did not have a good experience with Weglot. After taking a look at your email interaction with the support team, they went above and beyond in trying to find a solution and help you. We tend to respond within 1 business day which is quite quick for a support inquiry. In terms of fixing the issue, it is easy to assume a developer can create a fix quickly but unfortunately, fixes require extensive time and research. We also refunded you the last two months you paid. Was there something else we missed?
Oct. 11, 2021
Great support. I had a problem displaying the language switcher. Everything was promptly eliminated. Why not 5 stars? I don't work on weekends. The problem was revealed on Friday, I had to wait until Monday. This is not very convenient. On Saturday and Sunday, visitors visit the site))
Dec. 18, 2023
We are using weglot for our translation for already 1 year. It is really efficient, reliable and easy to use. Thumb up !! :) 2 years later, the same pro active follow-up and help from Weglot team.
Oct. 7, 2021
Ich habe mich für Weglot aufgrund der vielen guten Rezensionen und meiner eigenen Recherche im Internet entschieden und wurde nicht enttäuscht! Die App läuft 1A und der Customer Support ist wirklich super. Mir wurde bei jedem Problem direkt und schnell geholfen, wirklich toll! Große Empfehlung!
Oct. 7, 2021
Weglot helped us translate our online store from French to English. It is easy to use and effective. The Weglot team is also very responsive and helpful. We highly recommend!
Oct. 7, 2021
Really great customer service! Tom has been very helpful when we had problems changing the switcher's position. Nice app!
Oct. 4, 2021
Easy to use and perfect for our needs. We translated our Shopify Plus European website into 8 different languages. Customers seem to really enjoy the language options.
Oct. 1, 2021
Good App. Support is great. I had a technical problem, i contacted them and Tom guided me step by step, and when still there was a problem he sent me a collaboration request and he fixed it himself. Fantastic.
Oct. 1, 2021
it's a great app with professional fast support I'm really happy to be one of the customers, & special thanks to Guillaume for his help
Sept. 30, 2021
I installed this app for translating my web into italian. The automatic translation was actually great, i had to make a few manual adjustments mainly for the product names. The whole app is super well organized and easy to follow through. What i found particularly amazing is the customer support. There are a few coding things you must do and im not familiar with coding but nonetheless i was able to manage everything together with the customer support service. Highly recommend it. Satisfying experience so far. Great job!
Sept. 30, 2021
Muy buena aplicación y servicio. Tuvimos un problema en la traducción, en menos de 20 min estaba solucionado. Revisaron todo el HTML para que saliese perfecto.