Weglot ‑ Translate Your Store
Translate your store into multiple languages.
Rating
4.6
feedback
1,568
chart
#2,630
All reviews
Rating Breakdown
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Nov. 4, 2021
Très satisfaite de l'application et surtout sur support ! Merci Guillaume pour votre aide précieuse :)
July 11, 2023
The app is very intuitive & easy to ease. The customer service (Baptiste & the others) is absolutely amazing, their team is very helpful, quick & nice! I totally recommand the app !
Oct. 29, 2021
The app is amazing, easy to use and install. But what really blew my mind was the customer service. I have been working for myself for 8 months and Weglot (specifically Alexis) has the best customer service BY FAR I have ever seen. Completely hassle free. Actionable easy to understand steps for an hreflang issue I have been trying to find answers for weeks. Friendly, she WANTED to help I could tell. What an awesome experience all around. Totally recommend this app, there are good people behind it.
Oct. 27, 2021
Un'app perfetta per tradurre il proprio sito web. Molto intuitiva e piena di impostazioni che esaudiscono ogni tuo desiderio. Inoltre anche il customer service è molto efficiente, veloce e gentile
Oct. 27, 2021
We use this app and the customer service is really great! I definitely recommend it for your online shop.
Oct. 22, 2021
We have been using Weglot for over a year now and we are satisfied with the service. They are always very responsive and professional. The service helps our business tremendously!
Oct. 22, 2021
The support team of Weglot is very efficient and knowledgeable. They provide constructive and useful suggestions.
Oct. 22, 2021
Really excellent app and very friendly customer service highly recomend! They also work very quickly so if you need anything they are there too and also they have an extensive documentation.
Oct. 22, 2021
Awesome app, would recommend for sure. Great support and translations. I use this for multiple stores.
Oct. 21, 2021
User friendly app and works well. The support is excellent. They take the time to truly assess your issue and provide solutions to resolve it. A+
Oct. 20, 2021
Love the app & the service! Crazy fast and very customer focussed! We have been using the app for quite some time now. It really helped to attract more customers from all kinds of nations.
Oct. 19, 2021
L'application fonctionne à merveille. L'installation et la traduction se font en quelques secondes. Le service à la clientèle est impeccable et rapide
Oct. 18, 2021
There are always some integration problems with different apps on Shopify, but Weglot has a great support and helps you with every difficulty
Oct. 15, 2021
I am copy-pasting a response by Customer Service that should save you from installing this app: "We are open Monday - Friday 9 am to 6 pm (Paris Time). Please avoid sending a follow-up email until you have heard from us as this will push your request to the back of our queue." So now I am left for one weekend with a store (in the translated languages) that has a glitch that makes the prices disappear! Other than that, the app is user-friendly but gets translations wrong for super basic things like for standard pages titled "About" and "Home"... in common languages as German and French!
Hi PATA PAW, We are sorry to see you had issues with Weglot. We like to provide our users with top-level support and therefore choose to not outsource our team. This is why we are not available on weekends :(. We sent you an email to see how we can further help out! Best, The Weglot Team
Oct. 15, 2021
We use the app for translation into 4 languages so far and it just works great when it's set up. I did get great help from their support as well when I was in doubt, so thanks a lot for that!
Oct. 15, 2021
Top app and great support for every question you have. Would recommend as best app for translation.
Oct. 14, 2021
A nightmare. I am very happy I could finally leave weglot, don't do the same mistake. This app costs a fortune and there is always a new problem. Each email of your customers (and other details) will count as new words, and then your word count will increase and you will have to pay more. They will even put all the translations offline if you go over the "translation requests" by month. That's by far the worst app I used with my Shopify store. The value for money is terrible, check other solutions you will pay less to have a better service (no word limit and more languages). CIAO WEGLOT
Hi Aurore, We are sorry to hear your experience was less than perfect as we strive to have the best translation app. Feel free to email support to let us know what problems you seem to have encountered. You have the choice to also exclude elements so they do not count towards your word count so you have better control of your limit. If you had encountered an issue with your translations requests, support would have been able to help you immediately with this so that your translations remain online. Happy Holidays!
Oct. 14, 2021
Usei este aplicativo e gostei, fiz uma pergunta e me responderam rapidamente para resolver a questão
Oct. 12, 2021
I love using weglot to translate my website, the app is really easy to use and the customer service is top notch! They even helped me enter the coding needed to update their app! Recommend to anyone needing to translate in any language and doesn't want to break their heads figuring out how to use a new app.
Oct. 12, 2021
The app caused a bug whereby clients were not able to add to cart their products. Every time a customer selected a product to the cart, it said the cart is EMPTY. The support team was hard to reach, arrogant and took weeks to fix it and did not FIX a thing. Had to DELETE the app. BEWARE!
Hello, We are sorry to hear you did not have a good experience with Weglot. After taking a look at your email interaction with the support team, they went above and beyond in trying to find a solution and help you. We tend to respond within 1 business day which is quite quick for a support inquiry. In terms of fixing the issue, it is easy to assume a developer can create a fix quickly but unfortunately, fixes require extensive time and research. We also refunded you the last two months you paid. Was there something else we missed?