All reviews

Rating Breakdown

  • 5
    87% (713 ratings)
  • 4
    5% (41 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (53 ratings)

Reviews with Text

  • 99% (819)
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5 / 5 Share

Oct. 23, 2020

It's very simple to use and the support is fast and competent. Thanks. Make 100 haracters full with !

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Très impressionné par cette application de traduction ! Nous venons d'une autre plateforme avant Shopify qui nous obligeait à prendre un service de traduction pour nos descriptions. Désormais, tout se fait automatiquement grâce à Weglot ! Vraiment très éfficace. Facile à utiliser Service support de qualité Prix mini et super pour la qualité de l'app et des traductions ! Je recommande !

Store

J&JOY

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

There is no perfect translation app on the market but that app is to me the best one as it allows you to have your store translated in multiple languages in 1' which is awesome - translations aren't perfect in some cases but it's more than enough to start selling in many countries - if needed, you can always customise them - support team is very professional and they respond quickly ! well done :)

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

The app is very good, easy to use, the developers were very nice and helpful. They helped us with all the problems we had, advised us on the problem we faced.

Store

GQSize

Using app

2 months

Total reviews

14

Average rating

4.9

4 / 5 Share

Oct. 15, 2020

I decided to update my negative review after the negative experience i had with one of Weglot support member. The matter was addressed by the management who reach out to me within 24h in friendly polite way, My technical problem (excluding content from being auto translate) still exist but I hope Weglot will be able to solve it.

Using app

About 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Oct. 8, 2020

Un super service client ! Je recommande très très vivement, app super simple d'utilisation et très pratique.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

At first it felt like a really big project to translate my whole site but with the Visual Editor it was super easy. There were some things I needed help with and I can honestly say that the support from Guillaume is the best support I have ever received from an app developer. He literally responded within 1 hour of me reaching out with the problem already solved. 10/10. UPDATE: Just received world class customer experience once again and got help with custom css coding to adjust the language switcher to my theme. 10/10 as always! UPDATE2: Once again, THANK you for the support! Been using Weglot for almost 3 years now.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2020

Great App and very quick support. Pays for itself. Highly recommended. Many thanks from dromarti.com

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

Extremely convenient app for automatic translations. Works like magic in the background with very precise translations. In our case we go from English to German and it works in 95% of the time without us re-checking the translations. Especially helpful was the support - so shoutout to Fanny and Nathalie for helping me with all small problems immediately. All the best and keep up the good work! :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

Fast answer and resolved my problem in no time. Very reliable and friendly service. Mark answer our emails very quickly with the correct response to our problem. Weglot is a great team for any business looking for a professional translator.

Using app

4 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 29, 2020

20 bucks a month for that is pure scam. The app is full of bugs, it changes things you already corrected, the glossary isn't working properly. I've spent a lot of time of my translation due to this bad app and I'm not even done. And, there are also some pages that are only partly translated. This is such a useless mess!

Using app

13 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello, As a reputable company with over 50k users, we place zero interest in trying to scam any of our users. We would be happy to help you out as I see you had not reached out to support concerning any of your issues. To date, we do not have any bugs present, Weglot does not change things you have corrected so I would be happy to explain how it works. We do have to mention that writing us messages like: "tell the sales b*** that wrote me on Facebook about my review that she'd better go to hell!" is not constructive at all for us to help you. We just want other users to see that although we wished to help you, you continued to insult us. Best of luck and we hope everything works out for you.

2 / 5 Share

Sept. 21, 2020

When you install the app. It does not warn you before modifying the store. The "correct" way would be to have a setting or prompt "do you want to add a language picker. Not just adding it and write "hey, we have added a language picker"

Store

Famme

Using app

2 minutes

Total reviews

20

Average rating

4.1

5 / 5 Share

Sept. 21, 2020

I really like this app because the translations that it makes are very good. Also the customer service is excellent (especially Fanny).

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

Had my wish list fulfilled in handling model names to be excluded from translation and few other tailored translations. Concise and replied on the same day, thank you Alexis.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2020

I was hesitating between several translation options, but during my exploration 1 company stood out above all the rest. The quick, efficient, and thorough communication provided by Alexis at Weglot made my decision easy. Alexis provided troubleshooting and tailored guidelines that walked me through and allowed me to overcome the obstacles that I was facing during set-up process due to an outdated Macbook. Weglot has been a thoroughly positive experience, and I strongly recommend them!

Using app

2 days

Total reviews

5

Average rating

3.4

5 / 5 Share

Sept. 18, 2020

One of the best App for automatic translation. Customer support (especially Fanny) very helpful, fast and effective.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

Very Good app, got my store in two languages just in seconds. Easy to review translations thanks to the visual editor. Very good customer support which was so involved and quick answering our questions and solving problems. Special mention to Fanny who made everything easy. Of course I will recommend the app.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

Very good technical support, fast and efficient !!! I had a response to my request the same day! it's very rare !

Using app

2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 4, 2020

I like the app, just had some trouble starting it, not knowing that I had to go through the pages to have them translated... And to install the app, I had this roaming page about installation... It lasted several days like this, not knowing what to do. The support I received from Guillaume was fast and effective, so thanks to him!

Using app

13 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 3, 2020

Best customer service. Best app to translate your website Easy to use. If you have any problem do not hesitate to contact the customer service.

Using app

2 days

Total reviews

1

Average rating

5.0