All reviews

Rating Breakdown

  • 5
    87% (1,341 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (17 ratings)
  • 1
    6% (88 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 23, 2021

We had problems with a language subdomain. This was taken care of by Weglot Elina within a very short time, friendly attentive and actually this would have been our problem, but she took care of it and thus made it her problem. That is customer service! Thank you!

Using app

4 months

Total reviews

18

Average rating

4.8

5 / 5 Share

April 22, 2021

Easy application with great features. Very friendly and competent support! I got help in a very short time. Fast and uncomplicated!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2021

The reason why I give Weglot 5 stars is because of their service team (Christophe is a true star who helped us with importing professional translations!). The app is also really user friendly, even for beginners.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2021

This app is really great! Easy to use and very responsive and supportive customer service I recommend it.

Using app

11 months

Total reviews

2

Average rating

5.0

3 / 5 Share

April 25, 2021

The app is good but in the end makes a very basic job and charges a fortune when you have a lot of visitors. I pay 230€ per month.

Using app

12 months

Total reviews

5

Average rating

1.4

5 / 5 Share

April 19, 2021

If I could I would give this app and the service team a 10 stars! Really really helpful! Thank you so much!

Store

CHEVMON

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2021

Using the app since 1 year. Automatic translation has an excellent quality and the support is great. Had one ticket and the problem was solved within 10minutes after sending an email.

Using app

Almost 4 years

Total reviews

10

Average rating

4.8

5 / 5 Share

April 13, 2021

I'm very happy with this app. Translations are performed automatically and can easily be changed in cases where the automated translation is not optimal. Support is quick and very helpful too.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2021

This automatic translation tool keeps impressing me every now and then. I realized one app texts were not automatically translated, because its content was dynamically generated, so I emailed Weglot support (no need to create tickets, just a straight forward, 1-minute email) explaining the case and, within minutes, they provided me the link with instructions on how to gather texts and have them automatically translated (just by copy-pasting the CSS class into a section for dynamically generated content). I wish you had 6-star ratings...

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 9, 2021

Easy product and quality seem to be good. Great customer service too with a speedy response. Whilst integration might take a bit longer than normal apps it's worth it for the quality.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2021

Great and fast support! We had a special requirement regarding the style and integration of our website and we got exactly what we wanted and needed. Thanks for the help, Alexis! :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

4 / 5 Share

April 8, 2021

The app works differently from Shopify's language setting, making it a little bit difficult for people like me with barely any coding skill, and requires more time at beginning to figure out how does it work. I'm still rating it at least 4 stars partly because of the assistance from Albane, one of their support team members. With his patience and efforts, a lot of issues were solved, and I also kind had a quick tutorial from him about how to setup the app in the way I want. I would really want to rate it a 4.5 because I think it's still kind pricey based on how the app calculate the words being translated. Overall it's a good app.

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 7, 2021

The app translations work really good, but especially the customer service is amazing. Quick replies, good help. Thank you Alexis!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2021

The staff here responded promptly, politely and in an easy-to-understand manner to the problem. This app is excellent in translation, very easy to use and very happy to install. It is 5 stars.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Been using Weglot for almost 2 years, everything runs smoothly and when we changed few times the theme of our store, the Weglot team was always helpful and patient. Special credits to Baptiste who help us along all the way!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2021

The app is very good but the customer service is great and always willing to help you <3 Very recommanded

Using app

About 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

March 31, 2021

Attention, cette application est modifie automatiquement votre plan si vous dépassez le nombre de mot à traduire et vous prélève sans votre accord des 100aines d'euros. Le remboursement serait en cours de leur part mais je trouve cette pratique inacceptable, la modification d'un plan et le fait de prélever sur la carte de leur client doit se faire exclusivement avec un accord tacite. Je relève toutefois une excellente prise en charge par leur équipe.

Using app

About 1 month

Total reviews

11

Average rating

3.1

5 / 5 Share

March 29, 2021

I just want to say that your App is MAGIC!! I was dreading translating my website and thought it would cost me too much money, effort, and time to go through with it. But with Weglot, it is just so much fun and so easy to keep track of everything and make sure I went through all the pages and paragraphs. I really love the glossary feature that made the processss easier, as well as the visual editor, I can easily see how my translation is going to look and where everything is. I am already 50% done with my website's translation within 2 days and I didn't need to pay anyone to help me!!!

Using app

1 day

Total reviews

15

Average rating

4.6

5 / 5 Share

March 26, 2021

I have been using this app only for few days and I am sure will be a great asset for growing international sales. In the meantime I can say that I had a Great support from the team ! Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2021

Great app and great service! We needed some assistance and they really helped us out via email. These guys are amazing.

Using app

About 2 months

Total reviews

1

Average rating

5.0