All reviews

Rating Breakdown

  • 5
    87% (713 ratings)
  • 4
    5% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (51 ratings)

Reviews with Text

  • 99% (819)
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5 / 5 Share

Sept. 29, 2020

Fast answer and resolved my problem in no time. Very reliable and friendly service. Mark answer our emails very quickly with the correct response to our problem. Weglot is a great team for any business looking for a professional translator.

Using app

4 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 29, 2020

20 bucks a month for that is pure scam. The app is full of bugs, it changes things you already corrected, the glossary isn't working properly. I've spent a lot of time of my translation due to this bad app and I'm not even done. And, there are also some pages that are only partly translated. This is such a useless mess!

Using app

13 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello, As a reputable company with over 50k users, we place zero interest in trying to scam any of our users. We would be happy to help you out as I see you had not reached out to support concerning any of your issues. To date, we do not have any bugs present, Weglot does not change things you have corrected so I would be happy to explain how it works. We do have to mention that writing us messages like: "tell the sales b*** that wrote me on Facebook about my review that she'd better go to hell!" is not constructive at all for us to help you. We just want other users to see that although we wished to help you, you continued to insult us. Best of luck and we hope everything works out for you.

2 / 5 Share

Sept. 21, 2020

When you install the app. It does not warn you before modifying the store. The "correct" way would be to have a setting or prompt "do you want to add a language picker. Not just adding it and write "hey, we have added a language picker"

Store

Famme

Using app

2 minutes

Total reviews

20

Average rating

4.1

5 / 5 Share

Sept. 21, 2020

I really like this app because the translations that it makes are very good. Also the customer service is excellent (especially Fanny).

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

Had my wish list fulfilled in handling model names to be excluded from translation and few other tailored translations. Concise and replied on the same day, thank you Alexis.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2020

I was hesitating between several translation options, but during my exploration 1 company stood out above all the rest. The quick, efficient, and thorough communication provided by Alexis at Weglot made my decision easy. Alexis provided troubleshooting and tailored guidelines that walked me through and allowed me to overcome the obstacles that I was facing during set-up process due to an outdated Macbook. Weglot has been a thoroughly positive experience, and I strongly recommend them!

Using app

2 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 18, 2020

One of the best App for automatic translation. Customer support (especially Fanny) very helpful, fast and effective.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

Very Good app, got my store in two languages just in seconds. Easy to review translations thanks to the visual editor. Very good customer support which was so involved and quick answering our questions and solving problems. Special mention to Fanny who made everything easy. Of course I will recommend the app.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

Very good technical support, fast and efficient !!! I had a response to my request the same day! it's very rare !

Using app

2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 4, 2020

I like the app, just had some trouble starting it, not knowing that I had to go through the pages to have them translated... And to install the app, I had this roaming page about installation... It lasted several days like this, not knowing what to do. The support I received from Guillaume was fast and effective, so thanks to him!

Using app

13 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 3, 2020

Best customer service. Best app to translate your website Easy to use. If you have any problem do not hesitate to contact the customer service.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect ! Perfect !

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

Cette application est de loin la meilleure dans le domaine de la traduction en plus, le support technique est remarquable !

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

I am using the app to translate my website from EN to DE and it works great - the interface is easy to use. Moreover, Margaux from the Weglot team has been extremely helpful and answered all my questions with thunderbolt speed. Totally recommend Weglot!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

Amazing app and really amazing support team!! Weglot is a perfect solution for translate our store... after try other apps options, weglot is the most easy to configure and work perfect we are translate from spanish to english and works perfect! Thanks weglot team for your fast support in our installations and help fix design for our new store. Best app and team

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

We are very pleasantly surprised with the service level and the final product. We will tell others about the service.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

I am satisfied with the help received. I asked them to change and add buttons, and they have done everything just as I asked. Translations are fine, and easy to edit.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

I just installed the app and found the result very satisfying. Had a small issue, and customer service were very quick and helpfull in resolving the issue. Thank you

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

Well I should admit that Translation App is smth that you definately should invest in. I used a different app before and I had to add translations manually (as app was translating very poorely) and there was a mess all the time I change anything. When I installed Weglot to try I was surprised how easy it works and how automatically it syncs everything. Basically I realised that I don't have to keep an eye on my website language anymore. Because its always professionally translated. I even stoped ordering the translations from translators, most of the text weglot translates super correctly. And also many thanks to the support team, especially Arthur for the quick response and immediate help!

Store

Paifer

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

I just had great customer service from fanny. The support is awesome and we love our experience with Weglot so far!

Using app

14 days

Total reviews

3

Average rating

5.0