All reviews

Rating Breakdown

  • 5
    87% (1,367 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (18 ratings)
  • 1
    6% (91 ratings)
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5 / 5 Share

May 11, 2021

Great support team! They are very responsive and go the extra length to help out. I am very happy with them.

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GHERANE

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2021

Fantastic customer service. I needed help and the turnaround time was really good. Very professional company. Baptiste was a great help!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 5, 2021

This is a great app. Very intuitive and easy to use. When I ran into an issue that I needed to modify some of the code, their support team was very responsive and professional. Jeremie was extremely helpful. It is a pleasure working with a team that take you and your project very seriously. Thank you!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2021

Baptista was incredibly helpful and fixed a small but significant issue within 24h. It's not the first time that we have been extremely happy with customer support at weglot. Can only recommend.

Using app

6 months

Total reviews

5

Average rating

4.8

5 / 5 Share

April 30, 2021

Great app. Works smooth and easy to use. The support cannot be better and faster. I have been working with Alexis recently, and he provided the best technical support ever. Thanks :)

Store

ChinPum

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

April 29, 2021

The app is great and very easy and intuitive to use. Customer service is super helpful. Jeremie was fast and really took his time to explain how to solve my issue. I definitely recommend it.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2021

The app is excellent and offers many tools for translating your site. Customer service is fast. I can absolutely recommend this app.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2021

Amazing customer service, I had a problem and Alexis was very fast and helpful and solved the issue! Also the app is very intuitive and easy to use.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2021

We had issue with the location of the switcher, Weglot’s Elina came to help, and we were amazed by her efficient replies and solutions. She was kind and very helpful, which made us trust Weglot more. A great customer service experience. Thank you for helping us solve the problems!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2021

Easy to use and very professional services that does the translations great. With a helpful staff, that would even help fix issues if they come up.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2021

We had problems with a language subdomain. This was taken care of by Weglot Elina within a very short time, friendly attentive and actually this would have been our problem, but she took care of it and thus made it her problem. That is customer service! Thank you!

Using app

4 months

Total reviews

18

Average rating

4.8

5 / 5 Share

April 22, 2021

Easy application with great features. Very friendly and competent support! I got help in a very short time. Fast and uncomplicated!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2021

The reason why I give Weglot 5 stars is because of their service team (Christophe is a true star who helped us with importing professional translations!). The app is also really user friendly, even for beginners.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2021

This app is really great! Easy to use and very responsive and supportive customer service I recommend it.

Using app

11 months

Total reviews

2

Average rating

5.0

3 / 5 Share

April 25, 2021

The app is good but in the end makes a very basic job and charges a fortune when you have a lot of visitors. I pay 230€ per month.

Using app

12 months

Total reviews

5

Average rating

1.4

5 / 5 Share

April 19, 2021

If I could I would give this app and the service team a 10 stars! Really really helpful! Thank you so much!

Store

CHEVMON

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2021

Using the app since 1 year. Automatic translation has an excellent quality and the support is great. Had one ticket and the problem was solved within 10minutes after sending an email.

Using app

Almost 4 years

Total reviews

10

Average rating

4.8

5 / 5 Share

April 13, 2021

I'm very happy with this app. Translations are performed automatically and can easily be changed in cases where the automated translation is not optimal. Support is quick and very helpful too.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2021

This automatic translation tool keeps impressing me every now and then. I realized one app texts were not automatically translated, because its content was dynamically generated, so I emailed Weglot support (no need to create tickets, just a straight forward, 1-minute email) explaining the case and, within minutes, they provided me the link with instructions on how to gather texts and have them automatically translated (just by copy-pasting the CSS class into a section for dynamically generated content). I wish you had 6-star ratings...

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 9, 2021

Easy product and quality seem to be good. Great customer service too with a speedy response. Whilst integration might take a bit longer than normal apps it's worth it for the quality.

Using app

11 months

Total reviews

3

Average rating

5.0