Weglot ‑ Translate Your Store
Translate your store into multiple languages.
Rating
4.6
feedback
1,537
chart
#2,472
All reviews
Rating Breakdown
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March 4, 2021
Really good app and super fast service. We had an issue with the initialization of the app, Daria helped us out in a flash. Our site is now perfectly translated!
March 4, 2021
Great app! Awesome service! Especially Guillaume helped me a lot. He answered super fast, was always very kind and did an excellent job. Thank you!!
March 2, 2021
Very efficient customer service: Karina was fast, punctual and professional in dealing with my request for help. Thank you!
Feb. 26, 2021
Wayyyyyyy overpriced. They made an app to bank on you forgetting to cancel. Yearly plans only so they can hit you for more. Very disgusting model.
Feb. 25, 2021
I recommande this app, very efficient. Christophe was a big help, efficient and very nice ( even by email you can feel it :)))
Feb. 25, 2021
Weglot is a great tool. Iam very satisfied with the assistance of Weglot. They helped me so much, especially Alexis was always availaible . Highly recommanded. thank you very much for all your kindless.
Feb. 24, 2021
I am really happy with the translations and support team is awesome!! Really helpful! Highly recommended.
Feb. 22, 2021
Awesome customer service ! The app doesn't always translate perfectly and have some issue some times but they answer really fast to get help. Really recommend.
Feb. 19, 2021
We would give it negative stars if we could. Not only did it fail to translate all the words. But each time we went on the website, it would automatically translate words even though we switched it off. Furthermore they automatically switch off your translations without ANY WARNING. No emails, no notifications. This completely BOTCHED OUR LAUNCH. Very unprofessional and I would report them to Shopify if there was such an option. We lost around 100 visitors in few seconds because the website was in another language. Do not use this APP if you want something stable. @Weglot I would strongly recommend that you are more transparent with your users. If you had been we would have stuck around even with the bugs Edit: The response from Weglot is that we didn't contact support. When you are on launch day and the app screws up your translation and you lose 100 visitors because of language issues you don't contact support, you delete the app. Also the response from Weglot is untrue, we received no emails, no notifications and the upgrade page did not show billing plan for monthly.
Hello, We are sorry you had such a bad experience with Weglot but as we have mentioned in the email addressed to you: 1. You had 4 messages sent to you warning you you were at the end of your free trial 48 in advance. 2. You mentioned you couldn't pay yearly but if you look at your billing page, the option is there. 3. You were on a free trial. We specify this is for 10 days and after it changes to a free plan. This has nothing to do with the app's functionality. 4. Is there a reason you did not contact support if you had an issue? We are always here to help. 5. We are always transparent and happy to chat with our users if they have any questions. Happy to send you the screenshots of the emails again. Lastly, all users can see the monthly/yearly pricing choice if they head over to https://dashboard.weglot.com/billing/upgrade. Feel free to email us at [email protected] with any other questions /concerns. We wish you the best!
Feb. 19, 2021
Good application, works very well. Thanks a lot to the customer service who helped me a lot with several reworkings. It`s great
Feb. 18, 2021
I really recommend this application ! Very useful, great staff very helpful with a quick answer! Work perfectly :)
Feb. 15, 2021
Great App, works very well. Thank you very much to the support service and especially to Guillaume who really took time to help me.
Feb. 14, 2021
We used this tool to translate our Shopify store to Arabic, the developer spared no advice, time or efforts to help us get exactly what we wanted, even when it was beyond their regular scope of support, the tool works great & out of the box.
Feb. 10, 2021
I wrote an email for help about a translation that didn't work on 1 dynamic element. Very good help from customer service, very fast and effective, thank you for your help
Feb. 10, 2021
Great app! It's pricey if you have a large website, but worth it. Support is excellent, they are quick to respond and know what they are doing.
Feb. 5, 2021
Great app with amazing customer service! Makes a huge difference! Special thanks to Christopher for your help!
Feb. 5, 2021
Perfect application with attentive customer service. I thank Albane for her help and quick answers. Problem solved, I recommend this application for anyone who is looking for an app to translate their shop and support by email if necessary. Thank you again!
Feb. 5, 2021
Very easy to use : I particularly like the visual editor. Excellent customer support : I did contact them twice this week and got my problems solved within two hours & friendly contact. Super, I strongly recommend Weglot !
Feb. 5, 2021
Easy to use, good automatic translations, fast to up-date translations and very good customer support.