Weglot: AI & Human Translate

June 29, 2021

Weglot is a great app that works perfectly with our Shopify Plus stores. The interface is great and easy to operate. Weglot has all you could possible need from a translations tool. Additionally, perfect customer service - Christophe is doing a great job, replying really fast and solving every ticket with great care and knowledge. We highly recommend it!

July 13, 2020

Great and quick support. We faced issues after we updated our theme. They fixed those issues in a few hours. Keep it up!

July 6, 2020

The rating is for the customer service which was super fast and to the point. It is always such a relief to get assistance once you are in the middle of things. Great support. Great support.Great support.Great support.Great support.Great support.Great support.Great support.Great support.Great supp

July 2, 2020

Fantastic support and easy to use. We moved from using other translation apps to Weglot and couldn't be happier with it.

July 2, 2020

Very bad experience and many problems from weglot app. Very disappointed. It's many other good multilingual apps you can use.

July 1, 2020

Awesome support! John replied in a matter of minutes and was very helpful! Problem solved in no time. Thank you!

June 26, 2020

Awesome support! Christopher was very helpful and his response in our needs was immediate. Thank you!

June 19, 2020

There are bugs here and there but the support is super responsive and helps solving issues really fast. Thank you guys, keep improving the app.

June 16, 2020

This app is good for translating your website to different languages using Google Translate. Therefore, expect clunky and weird translation as you would expect from Google Translate. This may work for some, but not for others. You may want to look into just manually translating your key pages to sound more professional. Otherwise, don't bother paying for this app as your customers can use Google Translate for free. Customer service is knowledgeable and responsive. Be careful not to get billed for automatic upgrades. Write to them that you don't want to get billed for automatic upgrades. I fell for this. Never again. Note that this will mean some parts of your pages may not get translated. This next one is my biggest pet peeve. It is important to note that as you make changes to your site (not new additional content; just any changes), they will store all the content (old and new) and translate absolutely everythinggggg which causes your wordcount (therefore pricing) to go way way up to the point that it sounds unreasonable. We had to go through each page and delete the old translation, which is very tedious. Just by doing that, it reduces the wordcount from 600,000 to below 200,000 for 5 languages. They translated everything including all URLs, all size options, all countries, all searches that customers did, all the dotted lines, dates, discontinued products, SKUs, and also the same translation stored more than once. Imagine all these little stuff gets multiplied by however many languages you offer. A way to avoid this is to do the tedious task of "blocking" translation. All in all, good app to have if you need translation and don't mind clunky translation, but be very careful with the points mentioned above: overcharging, weird-sounding translation, and wordcount calculation. It can get expensive very quickly. Weglot team: please take this feedback to better your offering. Translating every single little thing (old and new) breaks down the integrity of your brand. Give customers the courtesy of upgrade advance notification. You have so much potential but practices like this make you look bad.

June 12, 2020

I really like the app, it works excellent and I can highly recommend. The support is great - I was positiv surprised at all. (much better than the app I used bevore)

June 10, 2020

The App works perfectly and the customer service is very good. They answer fast and they do everything to help.

June 9, 2020

I changed from Langify to WeGlot, mainly because finding translations to edit in Langify was a drag. WeGlot also offers an Online Editor which is the best for small edits. The dashboard is really simple and efficient. I did encounter problems but the WeGlot team responded quickly during office hours. Moreover in time they have been doing great work in making the app even more user-friendly. It took a lot of time to switch as I was also switching themes at the same moment but once settled in it is such a relief to have WeGlot. So thanks Guillaume and the rest of the team for all the time and this great app! Andreas from www.hussh-cradles.com

June 9, 2020

Very good choice! The app works very well and the customer service is very fast and efficient! I recommend it!

June 4, 2020

Great, useful and easy to use application allowing to add other languages and adjust them to the perfect forms in a visual editor or from dashboard where you can find metadata and alt texts as well. The team is patient and helpful. They never let me down when in need. Totally recommend this app!

June 4, 2020

Wonderful app and great customer service ! Thank you to the whole team for your help ! I highly recommend

June 2, 2020

Weglot has all you need for your translations. Quick and easy to configure with an excellent and fast support!

Jan. 8, 2021

Excellent Help of WeGlot! Thank for the team, who gave me a fast and effective help! Very good app!

May 27, 2020

We really appreciate this translating app and also the super fast support from Thomas. Thank you very much!

May 26, 2020

Fantastic translating app! Very user-friendly, fairly priced and above all, the service is incredible. I needed help to translate the checkout pages and received a response from Guillaume in a matter of hours. Can't recommend enough. Thank you!

May 25, 2020

We have had a very good experience so far with Weglot. Great customer support. While it does take some time to translate the website; it is very intuitive and works like a charm.