Weglot: AI Translation & SEO
All reviews
Thomas help well ! Thank you ! The app works super well too. I recommend we glot and when a thing does not work, just ask.
Dynamic app, easy to use and awesome support. They will help with and explain each and every step so you can have the best experience.
Great app, great support, great people. Always the right solution, fast and precise. Thank you so much! Update: After 2 months support is still super fast and reliable.
Great work, good contact with the help service, the translate work with the checkout too so let's gooo
Very well attended by John....................................................................................................
I come to express my total dissatisfaction with this application. If I had known it was so bad, I would never have chosen this application to translate my 2 websites... Wegolt problems that are only noticeable after some time dealing with the application... Weglot is a program in which its cost is per word count, and its cost is based on the number of words translated. 1 - I found that the weglot program translate languages that I didn't hire on my plan... and the number of words translated increases, so they want me to upgrade the plan I have, where I already pay €100 per month, which is already a very high price, for the performance of the program... 2 - I verified that it repeats the translations in the contracted languages, which increases the number of translated words. I have already eliminated these translations repeated by the program several times, but the program continues to make new repeated translations which increases the number of words translated and they want me to upgrade to the more expensive plan... 3- I have already corrected the program's automatic translations countless times, for manual translations, it took many hours of work doing manual translations, but after some time the program run and does a new automatic translation and what I did previously becomes automatic and wrong again, to many hours of work wasted... 4- The Visual Editor which allows you to do manual translations directly on the website does not work, I reported this situation 1 month ago and it is still unresolved... Conclusion: Very expensive program and full of problems, I do not recommend it... My Stores: https://cowboybootseurope.com https://cowboybootsportugal.pt
We're using this app for an online store, it works well and support is really helpful with quick response to emails.
Main problem that occured was that number of words just had run out. So, it was easy to fix it. Friendly service makes it especially convenient :)
I've used this app to translate my website and it's absolutely amazing, I never thought I was gonna be able to translate my site that easy! Incredible! Super easy to install and super easy to use!
Amazing and fast help as always! A few awkward things sometimes but they usually resolve very fast. Edit: We needed some help with our plan and they acted very fast and were very helpful in resolving our issue. Really nice customer service!
The app has an easy to use interface and is able to translate our website into other languages seamlessly. We appreciate the excellent and responsive support team that have helped us in multiple occasions to ensure our translations integrate well with our website, SEO and more!
We use Weglot to translate our entire website in 22 different languages. Set up was quick an easy, and making improvements to the translations is very user-friendly. What truly makes this a 5 star app is the support that Weglot offers. A special shout-out to Augustin and Christophe from the Weglot team, who always replied quickly, and offered world-class support. Looking forward to improving our translations over time, and to better serve our global customer base thanks to Weglot!
Top notch application, do eveything need it on our side and great communication on technical support !
Great app! Does the job very well. The automatic translations saved us a ton of work. The interface is sleek and beautiful, as is the language picker. What truly sets this app apart is the amazing support. These guys are fast and they go above and beyond expectations! We're really impressed. A small improvement idea would be to highlight translations that no longer appear on the page, but that's just a minor detail. All in all, we definitely recommend using this app!
Working good, but the best is the amazing support service! They helped me so much setting everything up!
Thanks Alex for his/her great help, and I am able to deal all the issues with Weglot, and will go for the pro plan now, 5 stars for sure.
App works great, exactly what I expected. When I didn't know what to do, the support team always helped me reliably and quickly. Appreciate it!
I used Weglot to translate our Website from German to English. The customer support was absolutely incredible and helped me solve every issue I ran into! A big thanks to Guillaume who supported me during the whole process, he even created a custom tutorial to show me how to fix my issue! The default translations also seems to be very good, much better than the free translation apps I normally use.
Works perfectly! Support helped me very quickly and fixed the small issues I had with our special THEME. Worth the money and they do an amazing job. THANK YOU, Nathalie^, John and WEGLOT Team
I have been using this app for a while and now I will be uninstalling it. It basically doesn't work well and it translates only partially. It also adds strange characters to the translation lists, increasing your word count so that you have to upgrade to a bigger plan. Customer support doesn't respond to any support requests. UPDATE: I have received an email from Karina which blames me for not being happy with the app and leaving a bad review. She says, and I quote, "I wanted to know why you did not contact us directly and instead left this review?" So there is nothing wrong with the app and I have to be happy with it. Also, she chases me only 6 hours later saying "I wanted to follow up on the below message and see if you remove the review." Karina, I had contacted you twice through the webchat on the app, that's why. Your approach to feedback has been really terrible.
We are sorry you feel this way but asking you to contact us if you are having issues is not in any way blaming you. It is normal to ask a user to contact us if they do not understand certain aspects of how our app functions instead of leaving a negative review on issues that are actually fixable. So other users reading this understand that your issues were resolvable: Here is the answer to your statements: -We have responded to all your messages; the last one being in December. There were NO unanswered messages from our team. -The reason your site is not translating completely is that you are over the limit of your plan and not the app not functioning. -Can you give me an example of strange characters? Also, we do not have some mechanism that randomly adds characters to your site to scam you. We are a reputable company and wish to remain that way. We translate everything that is in your source code. We wish you the best in all your future endeavors.
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