Weglot: AI Translation & SEO
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So far so good! Easy app to install and use. Used it to have our english site translated to greek language (most sections manually). Love the visual editor, although not everything can be translated (e.g. cart and payment pages etc.). With little customizations in the Shopify language section, you can have a nice overall solution. Already used customer support -contacted by Guillaume- and I am quite pleased from the quick response and solution to my problems. Recommended.
The best translation app out there. Automatic translation is amazing plus the customer service incredible. They did a lot of the work for me and response time was immediate on office hours. Recommended 1000%
I am not happy with the app for many reasons. I think it is not worth the price. The costumer service is a bit rude...
Hi there IAIOS, After reviewing the exchanges with the support team, we are surprised as we extensively helped out to help you understand any questions you had about Weglot. We always love to help our users and did not see a negative exchange within our team. We'd be happy to see if we can help you solve the issues you have. You can always reach us at [email protected]
Even I have uninstall the app, the button (which is not functional anymore) still keep appearing on the website, don't know how to get rid of it!
We are sad to see a 1-star rating as we can easily help you remove the button or you can do it yourself with this doc: https://support.weglot.com/article/127-shopify-troubleshooting-deleted-weglot-app-but-weglot-button-remains-on-website We are just an email away if you need us!
Great product and customer support! Easy to use and free version is enough for starters. I recommend it!
Expensive. The interface is easy to manage and the set up as well. Unfortunately, it becomes very expensive quite fast. Also, you cannot download your translations if you want to migrate to another platform.
Very good U/I on the app and the customer support is amazing! 100% recommend to anyone over the other apps
Great app that makes the job to translate the site very easy. If any trouble you will get great support, thanks Christophe for the support.
This app is simply amazing. The automatic translations are incredibly accurate and natural sounding. The support is super responsive and skilled. A must have app for anybody how wants to sell globally. Just upgraded to the Pro plan - it's worth the money!
Good editing option for you to correct the translation. Great support when we have question, doesn't take long to get back
I use Weglot on my store and its a LIFE SAVER! So easy to use, efficient and the support from the app developers is absolutely great! Thanks Guillaume!
The app does its job and is generally easy to use, but setting up dynamic content or text that doesnt have a direct translation in another language is a nightmare, e.g. mobile vs. desktop menu or legal texts with different lengths in each language. Support is very quick to respond and helpful, but in the end they kicked the ball back to us. They wasted 5 hours of our developer's time with untested solutions on fixing the translation of the legal texts - just to in the end tell us they don't know how to fix it.
The app was very useful for me to install my store an extra language (EN). It was easy to configure and customize. And they have very quick and useful support team as well. The translations accuracy should be better. It is 7/10 from Turkish to English. But stil nice job.
Great technical support! The consultation was very quick. Congratulations on the app. Very easy to use, customizable, a very clean and beautiful interface.
As we just started to use Weglot app to reach out more customers, we find it a great and reliable helping tool. The customer service is more than excellent! Thank you to all the team!
Bad app. Bad support. Wanted to translate to Arabic with right to left layout The app messed up my website layout (for the translated language only) I contacted support asking them to correct these changes. Karina responded with a silly email telling me they cannot "redo a site" for me. I chose another app, had the same problem, but they resolved all issues for free! Weglot is a bad choice! Response: You should've handled this issue in a more professional manner rather than saying "redo a site for you". I never requested changes for my site. I was requesting your team to correct faults caused by the Right To Left (RTL) view. If you had a little more experience in RTL layout you would've understood what I meant. The other app understood the issue and worked with me and they resolved everything. I had the right to review and I posted what I believe. Weglot is a bad choice. Good luck to you too :) Response: I have no interest in fighting you as well. And I am not gearing nothing to hurt no one. I wrote what I think in a direct way. Again, I am not asking for any changes on my website. If I want to "redo" my website I would hire a developer for that. Not install a language app and ask its customer support team to redo it for me. The response didn't relate to my request and was inappropriate. I am installing your app to add Arabic. After I did, the layout changed to right-to-left. However, there were drastic mistakes in that change. Some elements changed other elements remained left-to-right. That is why I was very disappointed when you said "we cannot redo a site for you". I wish you the best of luck.
Update: Thanks again for your second response but if you wish to settle this matter, We recommend you email us back directly as it seems your responses are geared to hurt Weglot in a non-cordial way. We are here to just help out our wonderful users and have no interest in fighting with you :) Again, best of luck to you. We are so sorry to hear you believe our responses were silly but here at Weglot, we do not take any email from our more than 50k+ happy users as a joke. We know Weglot is not for everyone so we are happy you found a provider that works with your needs. We are here to provide all our users with the tools to make their site multilingual but like all apps, we have our limitations in the work we can do in making changes to their site. We like to let our numbers speak for themselves and with more than 600+ 5-stars reviews, Weglot is a great choice in support and multilingual needs :) Best of luck Mahmoud!
Weglot makes the job at a good pricing. Obviously there are sometimes little problems or limits, but they superbly cover with a top class support.
Nice app, quick to install and personalize. Translation is done quickly and you can easily edit translations manually. Best support team ever :)
This is a great app to get a full multilingual website. I could translate 100% of the website. Very impressive. And the support is great. Strong recommandation on it.
App works good and customer support is very reactive ! Looking forward to adding more languages on my Shopify page
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