All reviews

Rating Breakdown

  • 5
    87% (713 ratings)
  • 4
    5% (41 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (53 ratings)

Reviews with Text

  • 99% (819)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 8, 2020

Very well attended by John....................................................................................................

Store

TUCCA

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 6, 2020

We're using this app for an online store, it works well and support is really helpful with quick response to emails.

Using app

5 days

Total reviews

4

Average rating

4.0

5 / 5 Share

April 3, 2020

Main problem that occured was that number of words just had run out. So, it was easy to fix it. Friendly service makes it especially convenient :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2020

I went through a few different apps in Shopify before trying Weglot, and it has been a game changer now that I found this! There are a lot of useful features and it's easy to use, with very fair pricing. I also had a few questions for their customer support, and they are top notch as well. It's always good knowing you have someone reliable to reach out to if needed. Overall, great app and great experience so far, I highly recommend Weglot.

Using app

1 day

Total reviews

17

Average rating

5.0

5 / 5 Share

April 1, 2020

I've used this app to translate my website and it's absolutely amazing, I never thought I was gonna be able to translate my site that easy! Incredible! Super easy to install and super easy to use!

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 28, 2020

Amazing and fast help as always! A few awkward things sometimes but they usually resolve very fast. Edit: We needed some help with our plan and they acted very fast and were very helpful in resolving our issue. Really nice customer service!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2020

The app has an easy to use interface and is able to translate our website into other languages seamlessly. We appreciate the excellent and responsive support team that have helped us in multiple occasions to ensure our translations integrate well with our website, SEO and more!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2020

We use Weglot to translate our entire website in 22 different languages. Set up was quick an easy, and making improvements to the translations is very user-friendly. What truly makes this a 5 star app is the support that Weglot offers. A special shout-out to Augustin and Christophe from the Weglot team, who always replied quickly, and offered world-class support. Looking forward to improving our translations over time, and to better serve our global customer base thanks to Weglot!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 27, 2020

Top notch application, do eveything need it on our side and great communication on technical support !

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2020

Great app! Does the job very well. The automatic translations saved us a ton of work. The interface is sleek and beautiful, as is the language picker. What truly sets this app apart is the amazing support. These guys are fast and they go above and beyond expectations! We're really impressed. A small improvement idea would be to highlight translations that no longer appear on the page, but that's just a minor detail. All in all, we definitely recommend using this app!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2020

Working good, but the best is the amazing support service! They helped me so much setting everything up!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2020

Thanks Alex for his/her great help, and I am able to deal all the issues with Weglot, and will go for the pro plan now, 5 stars for sure.

Store

Pergear

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2020

App works great, exactly what I expected. When I didn't know what to do, the support team always helped me reliably and quickly. Appreciate it!

Store

ZOVERO

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 20, 2020

I used Weglot to translate our Website from German to English. The customer support was absolutely incredible and helped me solve every issue I ran into! A big thanks to Guillaume who supported me during the whole process, he even created a custom tutorial to show me how to fix my issue! The default translations also seems to be very good, much better than the free translation apps I normally use.

Store

vly

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2020

Works perfectly! Support helped me very quickly and fixed the small issues I had with our special THEME. Worth the money and they do an amazing job. THANK YOU, Nathalie^, John and WEGLOT Team

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 17, 2020

I have been using this app for a while and now I will be uninstalling it. It basically doesn't work well and it translates only partially. It also adds strange characters to the translation lists, increasing your word count so that you have to upgrade to a bigger plan. Customer support doesn't respond to any support requests. UPDATE: I have received an email from Karina which blames me for not being happy with the app and leaving a bad review. She says, and I quote, "I wanted to know why you did not contact us directly and instead left this review?" So there is nothing wrong with the app and I have to be happy with it. Also, she chases me only 6 hours later saying "I wanted to follow up on the below message and see if you remove the review." Karina, I had contacted you twice through the webchat on the app, that's why. Your approach to feedback has been really terrible.

Using app

Over 1 year

Total reviews

3

Average rating

2.3

Developer Reply

We are sorry you feel this way but asking you to contact us if you are having issues is not in any way blaming you. It is normal to ask a user to contact us if they do not understand certain aspects of how our app functions instead of leaving a negative review on issues that are actually fixable. So other users reading this understand that your issues were resolvable: Here is the answer to your statements: -We have responded to all your messages; the last one being in December. There were NO unanswered messages from our team. -The reason your site is not translating completely is that you are over the limit of your plan and not the app not functioning. -Can you give me an example of strange characters? Also, we do not have some mechanism that randomly adds characters to your site to scam you. We are a reputable company and wish to remain that way. We translate everything that is in your source code. We wish you the best in all your future endeavors.

5 / 5 Share

March 13, 2020

Weglot is working very well and is fitting all our needs. The app dashboard is really user-friendly. We used gtranslate before but the language switcher wasn't responsive at all. A big high five to Christophe from the support team who has been highly reactive and helped us enormously for all the very custom needs we had. Our experience with Weglot has been excellent so far :)

Store

Mayuri

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2020

We have experience with Langify and WeGlot. WeGlot is definitely the better product and so far delivers all we need. There are some minor issues with the Visual Editor on Safari, ie "edit" button sometimes showing up in unclickable areas on certain elements, but isn't actually a problem, as there is the regular editor and furthermore only seems to effect Safari atm. The support team is lightning fast and amazing, many thanks to Alexis for the additional help, going beyond expectations. Recommended!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2020

The app is good, easy to install and translates well. Customer service is 5 stars, especially Guillaume, very quick, nice and helpful.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2020

Very satisfied with the app ! Easy to use. Great reactivity from the staff (Thomas really helped me!) Marina

Using app

About 5 hours

Total reviews

2

Average rating

5.0