Weglot: AI & Human Translate
Translate your store with custom AI & SEO-ready translation
Rating
4.5
feedback
824
chart
#3,995
All reviews
Review RSS Feed
March 6, 2020
We needed help for dynamic translations and the support team (Nathalie) was amazingly fast. The team is friendly, fast and accountable, so glad we have found this app! We have tested it and it is great so far! We recommend it 100% !
March 2, 2020
We are selling in Europe and a multilingual store is essential in the different Euro countries. We switched from another app to Weglot and never regretted it. It is easy to handle, even the automatic translations are of a high quality. After the installation of the app, text of other apps was not translated but after contacting support, John got it done in 15 minutes: quick, professional efficient plus helpful advice. Thanks guys. Definitely a 5 star recommendation.
Feb. 27, 2020
attention quand vous enlevez l application il continu a prendre votre argent, de plus ca fonctionne juste pour la base de shopify
Feb. 26, 2020
Amazing customer support! App seems to be a bit fiddly but all in all I would highly recommend... very quick to attend to issues
Feb. 25, 2020
Great app, the best I have tried, but of course, it is not the perfect translator, as you must check everything is correct but it is very helpful for big web sites when you need to have it in different languages. It can be better making it easier to erase the useless translations like numbers. The best thing about this is the GREAT and PROACTIVE customer service, giving you the best answer in a few hours.
Feb. 21, 2020
This App is really great! Very quick in making translations.. Also the customer service is Outstanding, John helped us in an incredible way.. He thinks and acts outside the box.. Thnks again Mark
Feb. 21, 2020
Brilliant app, amazing helpdesk and support. Would definitely recommend especially for smaller team that have no time, resources or manpower to have pages translated in a number of target languages.
Feb. 21, 2020
Weglot is an amazing app and the support is outstanding! Appreciate you guys a lot! You have saved a lot of time & effort for our translations!
Feb. 17, 2020
So far so good! Easy app to install and use. Used it to have our english site translated to greek language (most sections manually). Love the visual editor, although not everything can be translated (e.g. cart and payment pages etc.). With little customizations in the Shopify language section, you can have a nice overall solution. Already used customer support -contacted by Guillaume- and I am quite pleased from the quick response and solution to my problems. Recommended.
Feb. 17, 2020
I experienced other apps in the past (WPML on WordPress, Langify on Shopify..) and Weglot is so far the best experience I've had. It's not the cheapest option but you get a great service and ease of use. Christophe from the support is a crack :) Thank You!
Feb. 5, 2020
The translations are probably fine, but be very careful with installing this app. After installing I expected the standard Shopify app behaviour where the user is given a chance to study and configure and understand the app before promoting it to production. This was not the case for this app, as after installing it helpfully told me that the translations where now live on my store and some button was now appearing on the website. I tried to set the translations to private but it had no effect on the live store. I tried hiding the button but it had only options to select a corner for it to display. This app only has one setting: Live. So I did what I felt was the obvious thing when your store is unexpectedly injected with code you don't have control over: I immediately uninstalled the app. I figured that I'd just move on to the next candidate and that would be the end of it. However, the developer then asked me for my reasons for uninstalling, and when I gave them my reasons I was then helpfully lectured by a customer service rep on how my reasons were wrong and I clearly didn't understand how great their product is. I do have to thank them though, for inspiring me to leave a review. (I expect a developer response below explaining how everything I said was wrong, and that's fine.) (Edit: Yep, as expected.)
Hi Lulla Doll, We are so sorry you are having issues but we have previously let you know you can have Weglot on Private mode if you do not want to be live. The code injected is the same as any other app and is needed in order for the app to be functional. After reviewing your interaction with the support team, you were not lectured. Your final response to us was and I quote: "Not upset at all actually, and hadn't planned to answer at all but then Max asked for my feedback. I guess I was wrong as you have so helpfully explained to me. Many apologies for the bad feedback." We know Weglot is not for anyone and we have just tried to help you from the start. We wish you the best.
Feb. 4, 2020
The best translation app out there. Automatic translation is amazing plus the customer service incredible. They did a lot of the work for me and response time was immediate on office hours. Recommended 1000%
Feb. 4, 2020
I am not happy with the app for many reasons. I think it is not worth the price. The costumer service is a bit rude...
Hi there IAIOS, After reviewing the exchanges with the support team, we are surprised as we extensively helped out to help you understand any questions you had about Weglot. We always love to help our users and did not see a negative exchange within our team. We'd be happy to see if we can help you solve the issues you have. You can always reach us at [email protected]
Feb. 4, 2020
Even I have uninstall the app, the button (which is not functional anymore) still keep appearing on the website, don't know how to get rid of it!
We are sad to see a 1-star rating as we can easily help you remove the button or you can do it yourself with this doc: https://support.weglot.com/article/127-shopify-troubleshooting-deleted-weglot-app-but-weglot-button-remains-on-website We are just an email away if you need us!
Feb. 4, 2020
Great product and customer support! Easy to use and free version is enough for starters. I recommend it!
Jan. 31, 2020
Expensive. The interface is easy to manage and the set up as well. Unfortunately, it becomes very expensive quite fast. Also, you cannot download your translations if you want to migrate to another platform.
Jan. 31, 2020
Very good U/I on the app and the customer support is amazing! 100% recommend to anyone over the other apps
Jan. 26, 2020
Great app that makes the job to translate the site very easy. If any trouble you will get great support, thanks Christophe for the support.
Jan. 17, 2020
This app is simply amazing. The automatic translations are incredibly accurate and natural sounding. The support is super responsive and skilled. A must have app for anybody how wants to sell globally. Just upgraded to the Pro plan - it's worth the money!
Dec. 31, 2019
Good editing option for you to correct the translation. Great support when we have question, doesn't take long to get back