All reviews

Rating Breakdown

  • 5
    87% (1,341 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (17 ratings)
  • 1
    6% (88 ratings)
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5 / 5 Share

Oct. 9, 2020

The customer support is excellent! I have proven other translator and this is the best one so far, they translate everything

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

Un super service client ! Je recommande très très vivement, app super simple d'utilisation et très pratique.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

At first it felt like a really big project to translate my whole site but with the Visual Editor it was super easy. There were some things I needed help with and I can honestly say that the support from Guillaume is the best support I have ever received from an app developer. He literally responded within 1 hour of me reaching out with the problem already solved. 10/10. UPDATE: Just received world class customer experience once again and got help with custom css coding to adjust the language switcher to my theme. 10/10 as always! UPDATE2: Once again, THANK you for the support! Been using Weglot for almost 3 years now.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2020

This is the best translation app in the app store. Easy to use and the support is fast and friendly. Many thanks from Bananaflip.com

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2020

Great App and very quick support. Pays for itself. Highly recommended. Many thanks from dromarti.com

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

Extremely convenient app for automatic translations. Works like magic in the background with very precise translations. In our case we go from English to German and it works in 95% of the time without us re-checking the translations. Especially helpful was the support - so shoutout to Fanny and Nathalie for helping me with all small problems immediately. All the best and keep up the good work! :)

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

It's good application ! When u have a little question the support answer less than 10 mins ! They fixed my problem rapidly and now i can start my business ads in USA thx Margaux from Weglot

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

Excellent support! Fanny was very attentive, quick and helpful!! Answers all my questions and helped me during all the process. As I am a beginner in IT it was really awesome!

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

Fast answer and resolved my problem in no time. Very reliable and friendly service. Mark answer our emails very quickly with the correct response to our problem. Weglot is a great team for any business looking for a professional translator.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

Prube muchas app de translate y esta sin dudas es la mejor, el servicio tecnico es inmediato y te ayudan en todo. Si quieres una web con traduciones esta es la app.

Using app

25 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

I'm not sure about the app yet because I have just installed it, but I looks really good. But one sure thing is that Guillaume is 100% available and really quick to reply and he is good help. He resolved all the issues I had on my shop. Thanks a lot for that, I really appreciate it.

Using app

17 days

Total reviews

3

Average rating

4.0

1 / 5 Share

Sept. 29, 2020

20 bucks a month for that is pure scam. The app is full of bugs, it changes things you already corrected, the glossary isn't working properly. I've spent a lot of time of my translation due to this bad app and I'm not even done. And, there are also some pages that are only partly translated. This is such a useless mess!

Using app

13 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello, As a reputable company with over 50k users, we place zero interest in trying to scam any of our users. We would be happy to help you out as I see you had not reached out to support concerning any of your issues. To date, we do not have any bugs present, Weglot does not change things you have corrected so I would be happy to explain how it works. We do have to mention that writing us messages like: "tell the sales b*** that wrote me on Facebook about my review that she'd better go to hell!" is not constructive at all for us to help you. We just want other users to see that although we wished to help you, you continued to insult us. Best of luck and we hope everything works out for you.

5 / 5 Share

Sept. 23, 2020

Never seen such a professional team. I have never written a review in my life, and never intended to do it, but this team truly deserves it. Amazing app and amazing customer team

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

Great translations and outstanding support, launching a new site is never easy, but the support from Weglot made the difference, successfully launched and challenges overcame, Christophe went the extra mile for us. I would recommend.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

We have been using this app for quite some time now and the support staff is really responsive and fast, which was really important for us. The translations work great and even harder to achieve translation solutions were possible, thanks a lot guys!!

Using app

4 months

Total reviews

7

Average rating

5.0

2 / 5 Share

Sept. 21, 2020

When you install the app. It does not warn you before modifying the store. The "correct" way would be to have a setting or prompt "do you want to add a language picker. Not just adding it and write "hey, we have added a language picker"

Store

Famme

Using app

2 minutes

Total reviews

19

Average rating

4.0

5 / 5 Share

Sept. 21, 2020

I really like this app because the translations that it makes are very good. Also the customer service is excellent (especially Fanny).

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

Had my wish list fulfilled in handling model names to be excluded from translation and few other tailored translations. Concise and replied on the same day, thank you Alexis.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2020

I was hesitating between several translation options, but during my exploration 1 company stood out above all the rest. The quick, efficient, and thorough communication provided by Alexis at Weglot made my decision easy. Alexis provided troubleshooting and tailored guidelines that walked me through and allowed me to overcome the obstacles that I was facing during set-up process due to an outdated Macbook. Weglot has been a thoroughly positive experience, and I strongly recommend them!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

One of the best App for automatic translation. Customer support (especially Fanny) very helpful, fast and effective.

Using app

3 months

Total reviews

2

Average rating

5.0