All reviews

Rating Breakdown

  • 5
    86% (714 ratings)
  • 4
    5% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (52 ratings)

Reviews with Text

  • 99% (821)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2019

Great technical support! The consultation was very quick. Congratulations on the app. Very easy to use, customizable, a very clean and beautiful interface.

Store

Superb

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 6, 2019

As we just started to use Weglot app to reach out more customers, we find it a great and reliable helping tool. The customer service is more than excellent! Thank you to all the team!

Using app

2 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 4, 2019

Bad app. Bad support. Wanted to translate to Arabic with right to left layout The app messed up my website layout (for the translated language only) I contacted support asking them to correct these changes. Karina responded with a silly email telling me they cannot "redo a site" for me. I chose another app, had the same problem, but they resolved all issues for free! Weglot is a bad choice! Response: You should've handled this issue in a more professional manner rather than saying "redo a site for you". I never requested changes for my site. I was requesting your team to correct faults caused by the Right To Left (RTL) view. If you had a little more experience in RTL layout you would've understood what I meant. The other app understood the issue and worked with me and they resolved everything. I had the right to review and I posted what I believe. Weglot is a bad choice. Good luck to you too :) Response: I have no interest in fighting you as well. And I am not gearing nothing to hurt no one. I wrote what I think in a direct way. Again, I am not asking for any changes on my website. If I want to "redo" my website I would hire a developer for that. Not install a language app and ask its customer support team to redo it for me. The response didn't relate to my request and was inappropriate. I am installing your app to add Arabic. After I did, the layout changed to right-to-left. However, there were drastic mistakes in that change. Some elements changed other elements remained left-to-right. That is why I was very disappointed when you said "we cannot redo a site for you". I wish you the best of luck.

Using app

6 days

Total reviews

7

Average rating

3.0

Developer Reply

Update: Thanks again for your second response but if you wish to settle this matter, We recommend you email us back directly as it seems your responses are geared to hurt Weglot in a non-cordial way. We are here to just help out our wonderful users and have no interest in fighting with you :) Again, best of luck to you. We are so sorry to hear you believe our responses were silly but here at Weglot, we do not take any email from our more than 50k+ happy users as a joke. We know Weglot is not for everyone so we are happy you found a provider that works with your needs. We are here to provide all our users with the tools to make their site multilingual but like all apps, we have our limitations in the work we can do in making changes to their site. We like to let our numbers speak for themselves and with more than 600+ 5-stars reviews, Weglot is a great choice in support and multilingual needs :) Best of luck Mahmoud!

4 / 5 Share

Dec. 2, 2019

Weglot makes the job at a good pricing. Obviously there are sometimes little problems or limits, but they superbly cover with a top class support.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 19, 2019

Nice app, quick to install and personalize. Translation is done quickly and you can easily edit translations manually. Best support team ever :)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2019

This is a great app to get a full multilingual website. I could translate 100% of the website. Very impressive. And the support is great. Strong recommandation on it.

Using app

4 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 15, 2019

App works good and customer support is very reactive ! Looking forward to adding more languages on my Shopify page

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2020

Great app and even better support. Very easy-to-use app, especially visual editor that saves time and makes things easier. 10/10, would recommend it!

Store

Olival

Using app

2 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 14, 2019

We use the Weglot app on our 3 websites and it works great. If you have any questions or an issue the support is amazing. They answer quickly and always find solutions. Great app and a great team.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2019

Our site is in English and French. Weglot just works, like magic. It offers all the options we need. It is a well thought-out product. There was a slight discrepancy with our theme (selecting the language on a menu did not close the menu). They fixed it in a few hours. Very highly recommended. www.1picasso100euros.com

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2019

Quick and easy to set up - works well. Support very helpful in answering questions when they arose.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2019

The app works great, it is really easy to use and the customer support is awesome. Thank you Karina :)

Using app

5 days

Total reviews

15

Average rating

4.7

5 / 5 Share

Oct. 22, 2019

Christophe was available and responded quickly. He fixed my problem promptly. Weglot is the ideal plugin to meet translation needs. I recommend that you keep your eyes closed.

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 21, 2019

I use Weglot to translate my store to three different languages. I'm happy with the result and more happy with the service. Great, cheerful and fast customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2019

Best App for multilingual shopify stores by far. The content can be easily found and translated. The backend of the app is very easy to work with, and the functionalities very well thought. The support is one of the best if not the best that we worked with for an app: they always answer within one day and always get the right solution. Very professional. We highly recommend this app for a multilingual solution.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2019

Very good app. Doesn't overload your liquid code like Langify. Easy to use and manual translate. Provide you translated website in a few minutes. Customer service is very responsive. Thank you.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

This app is just perfect and the customer service is the best in the world! I really recommend using this app. Service en français impeccable également! Thank you Weglot!

Using app

Over 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 11, 2019

Thank you very much for your grat support! It is always a help if you have a problem.... Regards Matthias

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 9, 2019

What I like the most: the unbelievably fast and friendly service. The team ist really helpful and solves any issues right away. Very unusual. The app itself works fine, but I feel like the interface and usability could use a bit of improvement. At some points I dont find it intuitive enough. But maybe thats just me.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 6, 2019

I lost a lot of time trying other apps. If only I had tried Weglot earlier. This app is amazing!!!!!

Using app

13 minutes

Total reviews

1

Average rating

5.0