All reviews

Rating Breakdown

  • 5
    87% (1,367 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (18 ratings)
  • 1
    6% (91 ratings)
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5 / 5 Share

Oct. 21, 2020

I already LOVED the translation app. Was simple to add this to my website, I only really needed French and English as our market is only Canada. With a few simple clicks I was able to add this amazing app. I did have an issue with "flags" as we are specific in Canada with French Canadian and Canadian English. I reached out to customer service and they wrote the proper code for me to install on my website easily. Amazing customer service!

Using app

About 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 20, 2020

Really TOP SERVICE. They didnt let me go because i had a problem in the system. The team helped me in minutes and i am back. Best Software for translation on the app store and i tried them all. GREAT SERVICE TEAM WEGLOT

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Très impressionné par cette application de traduction ! Nous venons d'une autre plateforme avant Shopify qui nous obligeait à prendre un service de traduction pour nos descriptions. Désormais, tout se fait automatiquement grâce à Weglot ! Vraiment très éfficace. Facile à utiliser Service support de qualité Prix mini et super pour la qualité de l'app et des traductions ! Je recommande !

Store

J&JOY

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

There is no perfect translation app on the market but that app is to me the best one as it allows you to have your store translated in multiple languages in 1' which is awesome - translations aren't perfect in some cases but it's more than enough to start selling in many countries - if needed, you can always customise them - support team is very professional and they respond quickly ! well done :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

so this is a tricky review to make. im using it for english to chinese. Apps struggle with chinese. I struggle daily with Chinese. So for the bad, the translation is bad. Which at first really annoyed me. if there was a review just for the translation its 1 star. So why 5 stars ? All apps are appalling at chinese translations. I hoped , wanted more here, but nah it was the same. What Weglot gets right is the editing side of things. You will have to edit if you use chinese , but its so straight forward. Im by no means a tech person, its easy. And there are two ways to do it, both easy. So if you anticipate a computer cannot translate into decent chinese, then this is the next best thing. Your customers can switch languages easily and the websites appearance is constant. its instant. Customer services is good. They cant help with translating issues at all, they are very techie. Their responses are clear and easy to follow, they just dont ever look at it like a translation service, which is a little weird at first, when you are buying a translation app. They are also a little touchy about criticism of the software, so sometimes they appear defensive. But their solutions are effective.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

The app is very good, easy to use, the developers were very nice and helpful. They helped us with all the problems we had, advised us on the problem we faced.

Store

GQSize

Using app

Over 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 16, 2020

Is the best app to translate, I have tried many but weglot is the best. Not to mention the support, very fast and very efficient!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Great app, easy to work with. We had a few issues setting it up perfectly and we received fast replies and solid solutions. Thanks to the support team, especially Alexis.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

100% recommend this app, the customer support is vey reactive and always provide solutions to your problems

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 15, 2020

I decided to update my negative review after the negative experience i had with one of Weglot support member. The matter was addressed by the management who reach out to me within 24h in friendly polite way, My technical problem (excluding content from being auto translate) still exist but I hope Weglot will be able to solve it.

Using app

Over 3 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Oct. 9, 2020

The customer support is excellent! I have proven other translator and this is the best one so far, they translate everything

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

Un super service client ! Je recommande très très vivement, app super simple d'utilisation et très pratique.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

At first it felt like a really big project to translate my whole site but with the Visual Editor it was super easy. There were some things I needed help with and I can honestly say that the support from Guillaume is the best support I have ever received from an app developer. He literally responded within 1 hour of me reaching out with the problem already solved. 10/10. UPDATE: Just received world class customer experience once again and got help with custom css coding to adjust the language switcher to my theme. 10/10 as always! UPDATE2: Once again, THANK you for the support! Been using Weglot for almost 3 years now.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2020

This is the best translation app in the app store. Easy to use and the support is fast and friendly. Many thanks from Bananaflip.com

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2020

Great App and very quick support. Pays for itself. Highly recommended. Many thanks from dromarti.com

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

Extremely convenient app for automatic translations. Works like magic in the background with very precise translations. In our case we go from English to German and it works in 95% of the time without us re-checking the translations. Especially helpful was the support - so shoutout to Fanny and Nathalie for helping me with all small problems immediately. All the best and keep up the good work! :)

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

It's good application ! When u have a little question the support answer less than 10 mins ! They fixed my problem rapidly and now i can start my business ads in USA thx Margaux from Weglot

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

Excellent support! Fanny was very attentive, quick and helpful!! Answers all my questions and helped me during all the process. As I am a beginner in IT it was really awesome!

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

Fast answer and resolved my problem in no time. Very reliable and friendly service. Mark answer our emails very quickly with the correct response to our problem. Weglot is a great team for any business looking for a professional translator.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

Prube muchas app de translate y esta sin dudas es la mejor, el servicio tecnico es inmediato y te ayudan en todo. Si quieres una web con traduciones esta es la app.

Using app

25 days

Total reviews

9

Average rating

5.0