Weglot ‑ Translate Your Store
Translate your store into multiple languages.
Rating
4.6
feedback
1,568
chart
#2,549
All reviews
Rating Breakdown
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May 23, 2020
This app is full with bugs and horrible customer service, don't get me started about the amount of times I had to translate the same words.
I am so sorry for the trouble this has caused you but we do not outsource our support. You wrote us 4 messages on a Saturday. We state in the saved reply we are open Mon-Fri. We actually have faster support than most apps. Also: -We do not have any active bug -We do not have horrible customer service -If you had to translate a word various times, there is usually a reason behind it. Let me know if you need additional help.
May 18, 2020
The subscription method based on visits per month does not make sense and is practically blackmail (you reached too many users this month, upgrade your plan or I turn off translations till next month); definitely too expensive for what it does. Exception handling and SEO are very bad
May 17, 2020
it is cool that we can use free trail for a while. Thanks to Weglot support. However it doesn't translate my other apps which I use for my Shopify store like popup or shipping bar. Thanks
May 13, 2020
Merci à John qui a pris la main sur ma boutique pour résoudre mes problèmes très rapidement ! Excellent service client.
May 13, 2020
Great tool... I must admit that I have been impressed in comparison with other solution I have tried! It is really easy to use and support is very reactive! Much appreciated...Well deserved 5 stars!
Feb. 11, 2021
Wonderful customer support. Alexis helped us with an issue and came with clear instructions, 5 stars!
May 12, 2020
Easy integration, Alexis was super helpful with getting things set up smoothly. Would recommend this app anytime.
May 12, 2020
Wonderful help from Guillaume who was more than reactive, very nice and efficient! Great service, thank you so much!
May 12, 2020
The app is nice looking and user friendly! I needed assistance for some technical problems for which I got quick, efficient help for the team! You can count on them and that is great when you make our websites evolve all the time! Would recommend!
May 11, 2020
Great translation app with great support that answered me and fix my problem in few minutes. What more could you ask for?
May 11, 2020
WOW, I JUST LOVE THIS APP!!! I was about to Change Shopify to Magento because I could not find a good solution to translate my page although I tested several apps. But this one kicked in! What Can I say? My conversion rate went high a few minutes of after installing this precious app. I even made my first sale to Japan thank to them :D And another thing: the customer support is top notch!
May 18, 2020
I find this app very easy to use for someone like me, who is not IT oriented and does not have any technical background. It is easy to get familiar with the app and how it works. I needed help with special issues and dynamic content and I have to say the support at Weglot is probably the best I have ever encountered! Thank you Nathalie, you have literally been a lifesaver! They reply quickly and with very easy to understand guidelines. Highly recommend for anyone, who is looking for an easy to use app and great support! Also the automatic translations are very good!
May 6, 2020
The apps works great, the customer support is the best. Fast reply, useful chat, solution at the end. Satisfying me, recommending you
May 6, 2020
Great experience! They answered all my questions and explained me everything. When i face a problem, they always answered my emails and found a solution. I am an happy customer.
May 6, 2020
Weglot work's very well with our Prestige Theme. The customer support is very responsive and could solve any issue we faced until now.
May 6, 2020
Very good app. My case was a bit difficult, because I created the whole site with third party page builder, and i had no problems. Some minor issues that I had, their support helped me immediately!
May 5, 2020
The app works well. The only problem is that when you change a word inside a long text, you have to update ALL the translation again and that's a bit annoying. Great customer support.
May 4, 2020
easy to use and understand. Quick and precise customer services. There is a very useful tool where you can see and translate directly from your website´s layout.
May 4, 2020
Very quick to install and use, and top customer service from Thomas. Thanks alot! :)
April 30, 2020
We used Weglot to translate our first Shopify store into German. Great app with a very well designed UI. A further plus is the fast support. With Nathalie's help I was able to fix a problem within 2 hours.