Weglot ‑ Translate Your Store
Translate your store into multiple languages.
Rating
4.6
feedback
1,535
chart
#2,457
All reviews
Rating Breakdown
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Nov. 17, 2019
This app doesn't auto open as they promote .waisting money and time . for over a mount we flip-flop emails with customer service with no help - just link to self help .
Nov. 10, 2019
Not sure what's this apps for, once you reached 2000 words, the translation automatically turned offline, 2000 words is ridiculous small for a normal website, and is not easy to uninstall the apps. it leave code everywhere, only install this apps if you have couple page and not many word on ur website. if not once it reached the limit on the free plan, u can either pay to make the translation work. if u decided not to pay, all existing translation won't work as well. Waste my time to set up before, now I can't remove it properly, can only turn it to private. AWKFUL
Nov. 2, 2019
Very bad experience! Hard to set up and i cant even find anyone to help. I upgraded to the business plan and selected 5 language turns out all of them translated in chinese only! i tried uncountable times to fix it but still not working, they turned into half german and half chinese, English seems like gone forever! Definitely UNRECOMMENTED.
Oct. 22, 2019
It's quite incredible. Note that despite the fact that the application is uninstalled and all bank data is deleted before the application is deleted, there is still a debit on my bank account.
Sept. 1, 2019
applications extrêmement mauvaise !!! a fuir !!!!! impossible que de grosse société puisse l'utilisé ! google traduction est bien meilleures !!! j'ai téléchargé l'applications j'ai payé un plans business mais l'application ne traduit pas tout le contenu de mon site ! j'ai fait une promotion instagram les client sont arriver sur un site a moitié traduit et pour moi impossible d'avoir une personne du suport client ou de pouvoir traduire manuellement un conseil a fuir !!! garder votre argent c'est mieux pour vous !!! plus le temp avance moins de chose sont traduite sur mon site aplications vraiment merdique ! je vais me tourner vers une autres applications ou une entreprise de traduction professionnel
July 7, 2019
Miss leading! Says free plan available, and just after installing says sign up for 10 day free trial. Just scam.
We tried on many occasions to reach out to you to let you know actually after the free trial is over, we are automatically added to the free plan (there is no scam). Here is the FAQ to show you how we work: https://support.weglot.com/article/107-weglot-free Feel free to write to us at [email protected] if you have any other questions =)
July 3, 2019
I used this for 8 months app and rarely spend the time to write a review. Here is what I found: 1) Why should we extra to see if this app is really working as they charge for the analytics.? LOL If most of your customers are within North America then this is waste of time as it will slow your load speed. If you sell world wide any translation app might help 2) After I removed the app, I was still being billed on credit card. This developer is sneaky as people should be aware that unlike most app's which are billed through Shopify and thus the billing automatically stops when you delete the App. This is not case when you put your credit card in for a direct billing and there is not much Shopify can do to help you out. It was finally sorted out but I would advise people to avoid any app's which require a credit card as otherwise your at their mercy.
We are sorry to hear you feel this way and attempted to work with you and explain everything in detail as we value our users. 1)We tried our best to explain to the user how we work as we are not an analytics app but rather a multilingual solution. We have checked out loading speeds and have no other user complaints of this nature. 2)Users have the choice to pay through Shopify or through our Weglot site which would also mean you would need to cancel from the place of purchase. We sorted it out with the user and explained what happened as we remain transparent about the payment process. Like many other apps, Weglot uses credit cards to enroll a user in the plan and charges them depending on the frequency of that plan.
Oct. 4, 2019
We have a problem Weglot for several weeks. There are translations in all kinds of languages that we don't even use on our website. The translations are added automatically and we are not able to stop this from happening. This makes it a hassle for our translator and messes up our statistics. The customer service is not able to solve the problem.
June 19, 2019
why did the apps say it's free when they ask you to subscribe to a 10 days free trial? I don't trust this app, it's not honest.
June 3, 2019
I installed the App and it didn't translate every field on my Shopify store. I uninstalled it and my checkout page is still trying to translate and i cannot get it back to English. Poor APP!
We attempted to contact you to help you out but you did not reply to our multiple requests to help you. You can easily remove Weglot to have your checkout page not translate. Let us know if you need any further help.
May 10, 2019
I have used this app for almost a year and every time I added another app I would lose all the human translation and have to translate my whole website all over again. I have contacted support who are not available in the evenings and weekends so sometimes I had to wait 2 days to get through support and that meant I lost sales as my site looked fake. I have decided to keep my website in French and let people translate automatically from their browser. I also had old translations from products that have been deleted still on the translation list I did follow the procedure from support on how to delete it but it kept appearing.
April 27, 2019
I don't know what planet these people come from to charge 99 euro per year - and that's the starter package - to translate only 1 language up to 10,000 words. The pricing is absolutely ridiculous. They live in fairyland. Something like this should be priced max 20 euro per year and include all languages.
Hello, We attempted to contact you on April 29th to help you out with the pricing as we would be more than happy to help you out the best way we can :) We know we are priced higher than most apps, but we have worked hard to develop the best technology out there to make your site multilingual. Feel free to contact us at [email protected] if you need anything! Here to help.
March 19, 2019
Did not translate correctly, had to translate myself. The price is way to hight for the service provided
We attempted to contact you numerous times to help you out with no response. We use the best machine translation available and also offer professional translations if you would like them to be reviewed. We are more than happy to help you out if you wish. Have a great day!
Feb. 27, 2019
Horrible App. It doesn't work well and they increase the amount of translated words just to force you to upgrade and pay. Don't recommend at all.
We attempted to contact you on two different occasions to see what issues you were experiencing as you did not contact our support team for help. We do not increase the amount of translated words to make any user upgrade or pay. Translated words are directly pulled from your site and are easily able to be reviewed in your translations list. You also have the ability to exclude content from being translated if you wish to stay on the current plan of choice. If you need further help, we are always here to answer your questions.
Feb. 12, 2019
Lesser then one star! this app is fukking trash it didnt allow to translate the language as you want. Now I delete it and my site is still in this crap translation mode and I cant change anything more because the change icon is deleted. I freak out! All the other reviews are fake...
You contacted us once about your translations but once we reached out, we did not receive a response in order to help you out. You are able to translate the language as you please with the visual editor or in the translations list. If you need assistance with removing Weglot, we are always here to help our users.
Dec. 11, 2018
cannot delete from store when i deleted the app the image stayed on my screen. You have to purchase if you want more than one language not worth it
Thanks for your review but I do see we responded to your request on how to remove Weglot back on December 11th where we included a detailed explanation on how to do so. Our business model depends on the word count and the number of translatable languages which is why we have different plans for different needs. We offer the free 10-day trial plan where you can choose other languages and test it out with no commitment needed.
Nov. 2, 2018
I DONT ADVISE THIS APP!!! very bad application, they translate everything, numbers, URL ... etc translate things that dont need translation just to force you to move to the next plan. when you delete some product or category, it is not automatically deleted in weglot, you have to go to search word by word and go deleting and even then in my case the number of words translated by weglot was not updated was in the maximum.
We spoke to this user on numerous occasions to help them out with the misunderstanding as we do not translate everything nor do we force any user to move to the next plan as it is transparent what exactly is being translated. We provided help with understanding how to correctly delete words and the associated translation and the user stated they would come back to use Weglot with a new site.
Oct. 25, 2018
There are problems with translation and I can not delete the application unfortunately .............................
Oct. 15, 2018
I am really disappointted, the application Weglot made a big mess in my template !! I remove it but still appear on my website, and the mess is less but still there.
Aug. 13, 2018
I wish I could give it 0 stars! So first...once you install and go for a trial account there is no delete account button - you must email support for deletion :))...wonder now if they will wait for trial to expire then charge me and then delete :)) We will have to wait and see wont we? This does not help you translate any app added buttons and the automated translations are just off...they translate automatically everything even if you want that translated or not - and in my desired language they got a lot of words wrong (Romanian). Then comes the fun part... once you delete your project from their server, remove the app from shopify....the translation is still there....ohhh yeah....you must then edit your theme.liquid to remove the button and all....nice work... you wasted 45 min of my life for a 2 min app preview...Get better or just quit!