WhatsApp Chat & Abandoned Cart
Improve Sales via WhatsApp Cart Recovery Messages with Wati
Rating
4.5
feedback
118
chart
#711
All reviews
Rating Breakdown
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Aug. 6, 2024
I have been using Wati from past 1 year and it's been Really useful. I am Using for my multiple businesses, The user experience is Amazing, I am Also a Affiliated Partner, My businesses are growing with the help of Wati and i am helping other businesses as well.
Aug. 3, 2024
absurdo que una app destinada a brindar atencion al cliente, sea pesima para solicitar atencion al cliente, te ponen a hablar con un bot que no sirve para nada, la gente valora que se les de la atencion no estar en un ciclo infinito con un bot inutil
Lamentamos mucho escuchar que tu experiencia con nuestra atención al cliente no ha sido satisfactoria. Entendemos lo frustrante que puede ser interactuar con un bot que no resuelve tus problemas. Por favor, envía un correo electrónico a [email protected], y estaremos encantados de ayudarte personalmente con cualquier problema que estés enfrentando.
July 27, 2024
We have been using this app since last 6 months, we have found the app useful Being a Ecom Owner getting immediate messages from clients who wish to ask anything and then we can send messages to people who have abandoned carts and who had enquired thru Wati. We can also create Stores on Wati. Very helpful.
July 22, 2024
Love the app, very useful and helps increase ROI. Seamlessly integrates with Facebook to create catalogs and chat bots
July 20, 2024
We evaluated multiple solutions before finalising on Wati for WhatsApp marketing and communications. We found the app to be not bloated with unnecessary features and is very user friendly. It's easy to setup automations and broadcasts. Overall great work on building a user friendly product. Awaiting more integrations and features for Shopify stores specifically.
July 19, 2024
we have used WATI for abandoned cart recovery and shipping notification to customers. we would strongly recommend everyone as this has helped us a lot communicating with the customers.
July 19, 2024
Have been using Wati for years. Wati offer well designed interface. Its integration with Shopify is easy to setup. Also witness added functionalities regularly. Definitely would recommend!
July 19, 2024
We are using WATI for last 2 months now and we are really getting benefited with the system. Our Abandoned cart automation is working like a charm. We are working on the broadcast messages also. By far the best WhatsApp bulk messaging tool for shopify.
Sept. 20, 2024
WATI's Shopify apps provide an incredibly user-friendly interface that makes managing customer communications a breeze. The setup process is straightforward, with clear instructions that ensure you can integrate WATI into your Shopify store without any technical hassle. The dashboard is intuitive, allowing even those with minimal technical knowledge to navigate and utilize the features ...
July 9, 2024
have been using it since last 6 months ,pathetic response from the support team , i am unable to recharge my account since last 2 weeks have written tens of mail seeking support however didn't get it .Till the time it is running fine it is ok ,once you encounter any issue don't expect any support that's the summary
Hi Morrison Garage We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation. Would it be possible to email me at [email protected] and will get your issue resolved at the earliest.
July 6, 2024
wati is amazing tool that helping us to increase our sales and customer loyalty
July 5, 2024
Our experience has been great with wati, however would have appreciated a single POC to resolve certain issues.
Hi Fiona Diamonds, Thank you for your kind review, Could you share more on the issues at [email protected]. Will get it looked into at the earliest Thank You
July 4, 2024
It has been great using WATI, very simple to use and setup chatbot and flows or run campaigns over WhatsApp.
July 3, 2024
This is by far the most intuitive and easy to use Whatsapp tool. The UI is super simple to understand, the support team is extremely fast in their responses. Despite being on the lower models, their team went ahead and added a custom feature for us. As a small business, this is rarely seen. Have been using them for the past 1 year and never faced any issues. Way to go team!
July 3, 2024
We have used Wati for the last 7 months and it's an amazing tool for WhatsApp, probably the best one.
July 3, 2024
Using their paid paid for a while now.all order confirmation and tracking codes are effectively sent through WATI. Overall a good experience
July 3, 2024
i am using this since 1 year very good response i am getting from my clients. thats why i am giving 5 stars
June 24, 2024
Wati is an innovative application designed to enhance customer engagement through WhatsApp. It provides a seamless integration for businesses to manage their communications, offering a suite of features that streamline customer interactions, automate responses, and provide valuable insights. Ideal for small to medium-sized businesses, Wati helps to improve efficiency and customer satisfaction.
June 21, 2024
i tried it on trial but i must say it has made my life easy when confirming orders.