WhatsApp Chat & Abandoned Cart
Improve Sales via WhatsApp Cart Recovery Messages with Wati
Rating
4.5
feedback
118
chart
#711
All reviews
Rating Breakdown
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June 19, 2024
We have been using this app for more than 1 year now - For sending order confirmation and COD confirmation messages. It works really well and we although we have some minor issues here and there, they were quickly resolved by their support on email.
June 19, 2024
Wati is useful for setting up automated playbooks and communicating with customers on Whatsapp. I don't like that I can't react to messages with emoji like I can on regular Whatsapp app. But otherwise it does the job for me.
June 18, 2024
Wati ha sido una herramienta imprescindible para nosotros. WhatsApp business ya no era suficiente para la cantidad de mensajes que recibiamos diariamente, y con Wati pudimos solucionar esto de una manera fácil e intuitiva. Definitivamente es una plataforma ideal para las personas que tenemos una tienda en Shopify y manejamos gran volumen de mensajes por WhatsApp. Saludos desde Colombia.
June 18, 2024
Easy to send messages to customers and automation is also good. Madhavan Sir and its team is quite supportive in giving solutions.
June 18, 2024
As a business owner, I've always been on the lookout for tools that can enhance customer engagement and improve our bottom line. Wati Chatbot & Abandoned Cart has exceeded my expectations in every possible way. This comprehensive solution seamlessly integrates with WhatsApp, offering a robust platform for automated customer interactions and efficient abandoned cart recovery.
June 18, 2024
A very user friendly app. Easy to use and manage. Customer Support is quite responsive and helpful!
June 18, 2024
The WATI Business WhatsApp API has some great features, such as automated messaging. However, the main issue we've faced is the slow customer support. When problems arise, we need quick help, but the response times have been disappointing. While the platform works well overall, the lack of fast support means it doesn't fully meet our needs.
Thank you for your feedback and for highlighting both the positives and the challenges you've experienced with our platform. I’m sorry to hear that our customer support has not met your expectations. I’ll be personally reaching out to you to resolve this issue and ensure you receive the assistance you need more promptly.
June 18, 2024
Excellent Application for our store. Very useful in sending purchase information and delivery updates.
June 18, 2024
Works great. Easy setup and definitely a great way to keep customers engaged.
June 18, 2024
We have been using WATI for almost 6 months now and have had the best experience in sending WhatsApp blasts to our customers. The tool also keeps updating and bringing really cool features. By far the best WhatsApp bulk messaging tool for shopify.
May 23, 2024
Please do not install this application, canceling the subscription will bring you problems and headaches, it's been 3 months since I tried to cancel, there is practically no cancellation option.
We’re sorry to hear about the trouble you’ve experienced with canceling your subscription. This isn’t the experience we want for our customers. We’ll be reaching out to you personally to resolve any issues you’re facing and make sure this is taken care of. Thank you for bringing this to our attention.
May 7, 2024
We have been able to increase our sales by 30% by setting up chatbots and using Whatsapp broadcast
April 30, 2024
i have been using wati for sending whatspp Broadcasts, they also offer click to whatspp ads
April 23, 2024
Too many hidden costs
We’re sorry to hear that you’ve encountered unexpected costs. Please drop a message to [email protected], and I’ll personally work to address any issues you’re facing.