
Zoko: WhatsApp CRM
WhatsApp API CRM with ChatGPT for Shopify Stores
Rating
4.8
feedback
257
chart
#799
All reviews
Rating Breakdown
March 13, 2025
I've been using Zoko and it performed well for our customers. Specifically, the support is top notch, I've never seen anywhere else.
March 13, 2025
Fantastic App and Exceptional Support! Zoko has been a game-changer for my Shopify store! The messaging app has seamlessly streamlined how I communicate with my customers, enabling fast and efficient responses that have significantly boosted customer satisfaction. What truly sets Zoko apart is their stellar customer support. Every time I’ve had a question or needed assistance, their team has gone above and beyond to help. It’s rare to find an app that combines top-notch functionality with such dedicated service. Highly recommend Zoko for any Shopify store owner looking to elevate customer communication. It’s worth every penny!
March 13, 2025
Very good apps with goods features. The onboarding is also very easy and the support is excellent.
March 12, 2025
Zoko has completely transformed the way we use WhatsApp for our business! The automation features have saved us hours of manual work, making order processing, customer engagement, and marketing seamless. But the best part? Their support team is incredible! Always quick to respond and super helpful whenever we need assistance. If you're looking for a reliable WhatsApp solution with top-notch support, Zoko is the way to go!
March 11, 2025
We would be lost without these guys. Epic support and even better tech. HIGHLY recommend!
March 11, 2025
I'm satisfied by the support Zoko has provided for setting up the account and the business logics (Mr. Nishant from the Team was really patient to understand our requirement and implement). From a technical standpoint, we have identified some gaps in system which the team has committed to take care in future releases. Overall, good experience and would recommend ZOKO. I have tried multiple platforms but ZOKO's support is best in the market.
March 8, 2025
Amazing app and team! with a very engaging and packed with utilities and marketing tools provides us with Lakhs of content and satisfied customer's. Their UI recently got a massive upgrade making my overall experience 100x better. Everything is so accessible with reasonable pricing structure. I would highly recommend them!
March 8, 2025
Our experience with Zoko has been outstanding! The platform is intuitive, efficient, and perfect for automating workflows while improving customer engagement. The custom flow options provide great flexibility, making our processes smoother and more effective!
March 7, 2025
⭐️⭐️⭐️⭐️⭐️ Game-Changer for Our Shopify Store! We have tried multiple WhatsApp Business solutions, but Zoko is simply unmatched. Since integrating it with Shopify, our sales have skyrocketed, and the return on ad spend (ROAS) from WhatsApp messages is nothing short of incredible. The ability to target both high and low-value abandoned checkouts has significantly reduced cart abandonment and boosted our revenue with minimal effort. The support team is exceptional—always ready to integrate new features and improvements. The cost is negligible compared to the value it brings, and the possibilities are endless. If you’re a brand looking to maximize conversions and customer engagement on WhatsApp, Zoko is the absolute best choice. We wouldn’t trade it for anything else! ---- ⭐️⭐️⭐️⭐️⭐️ Un vero e proprio boost per il nostro Shopify! Abbiamo provato diverse soluzioni per WhatsApp Business, ma Zoko non ha rivali. Da quando lo abbiamo integrato con Shopify, le nostre vendite sono esplose e il ROAS delle campagne su WhatsApp è incredibile. Il sistema ci permette di recuperare sia i carrelli abbandonati di alto valore che quelli di basso valore, riducendo drasticamente il numero di clienti persi e aumentando il fatturato con il minimo sforzo. L’assistenza è fenomenale: sempre disponibili a migliorare la piattaforma e aggiungere nuove funzioni. I costi sono irrisori rispetto al valore che offre e le possibilità di utilizzo sono infinite. Se hai un brand e vuoi massimizzare le conversioni su WhatsApp, Zoko è la scelta migliore. Non lo cambieremmo con nessun altro!
March 7, 2025
I got this app after trying a few others that didn’t work for me and were quite difficult to use. The team reached out to me right away to find out my needs, they trained me on how to use the app, and have been on standby any time I’ve needed assistance. I’ve been able to automate all WhatsApp messages to customers- when they place an order, when their order is fulfilled and marketing messages as well. My customers have shared that this has greatly improved their customer service. I highly recommend Zoko!
March 6, 2025
I've been using Zoko, and it's truly a game-changer! The app is incredibly user-friendly, making communication and order management seamless. It has helped streamline my business operations, saving both time and effort. The automation features are a huge plus, and the customer support is top-notch! Highly recommend it to anyone looking to enhance their WhatsApp business workflow.
March 5, 2025
Great product for chat management, and retargeting customer for reorders. Really impressed by the ease of setup and the prompt reply of the customer support team. Would recommend this to all e-commerce brands to engage on WhatsApp.
March 5, 2025
Excellent app for customer communication. Having tried similar apps in the past, I can say Zoko is the greatest and most versatile by far, and its pricing is more than fair. Besides, the team is very helpful and always willing to support you in getting to your objectives. Very, very recommended.
Feb. 27, 2025
After trying multiple WhatsApp API solutions and facing repeated failures, we finally found Zoko—and it has truly exceeded our expectations! We were initially skeptical, but Zoko proved to be a game-changer in enhancing our customer service. Their outstanding work and excellent support have not only streamlined our communication but also significantly boosted our sales. I’m not only continuing to use Zoko but will also be sharing this amazing platform with my entire network. A huge thank you to Vipin and the Zoko team for their exceptional service!
Using app
5 months
Total reviews
1
Average rating
5.0
Feb. 26, 2025
We've been using Zoko for Alicia Souza's WhatsApp marketing, and overall, it's been a useful platform. The tools and features make it easier to manage customer interactions and automate updates. One of the strong points is their support team—they’re quick to respond and generally helpful when needed. While the platform works well for most tasks, there’s still room for improvement in certain areas.
Feb. 24, 2025
It is a great platform with many options and automated features. Great ROI using ZOKO. Much better than email. Abandoned cart, broadcast campaigns etc
Feb. 23, 2025
Zoko is an amazing and highly efficient app that has been incredibly helpful for our business. The platform is user-friendly, reliable, and packed with great features that make managing customer interactions seamless. Beyond the app itself, the support team at Zoko is outstanding! A special shoutout to Aaquib, who went above and beyond to assist us. He even worked overtime when we needed urgent help, ensuring everything ran smoothly. His dedication and support truly made a difference for us. We highly recommend Zoko to anyone looking for a robust and well-supported platform. Thank you, Zoko team, for your exceptional service!
Feb. 21, 2025
Have had the best experience with Zoko. Makes WhatsApp marketing really easy and on top of everything, it’s user friendly as well. Customer support is top notch, all queries are solved on an urgent basis.
Feb. 14, 2025
Customer service is too good, and the dashboard and platform are much better than others. One of the things I love is the customer service
Feb. 11, 2025
Zoko has been great for our business! The automation features have streamlined our workflow, saving us time and effort. Their support team has also been responsive and helpful whenever needed. Highly recommended!