All reviews

Rating Breakdown

  • 5
    89% (164 ratings)
  • 4
    5% (10 ratings)
  • 3
    2% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 6, 2024

Nice service for entry level and established brands as well as organisations.

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 27, 2024

I can confidently say that integrating Zoko into our Shopify store has been a game-changer. Zoko's WhatsApp API functionality has streamlined our communication with customers, making it easier than ever to provide quick and efficient support. The app's interface is easy to navigate, allowing us to manage conversations seamlessly. What truly sets Zoko apart, however, is its exceptional support team. Aaquib and Vijit have been great, and always available to assist with any questions. I highly recommend Zoko to any store looking to elevate its customer service experience.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

I've been using Zoko for two weeks now, and I find it an essential app for interacting with customers and confirming my COD orders. The automated messages are excellent. I'm sure there's more for me to try, but so far, it has been a good experience, and the service and support provided are exceptional.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

The app works perfectly. It has helped me to automate messages and confirm orders with my clients seamlessly. Setting up is really easy and the support team is amazing. Special thanks to Benn for helping me setting up my automations.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Very useful tool of utilizing whatsapp benefit to its function. Several templates, automation and flow can be created by using Zoko

Using app

30 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Excellent app, super team. Highly professional.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2024

Awesome, i had a mess with my internal processes with 4000+ orders a month, now Zoko has helped me solve all of that, the customer service is amazing and really help you out whenever you need, even the onboarding call is great!! thanks.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

That's fantastic to hear! because unlike other whatsapp apps that's exactly what we do, specifically help ecommerce merchants like you! Managing 4000+ orders a month is no small feat, so it's awesome that Zoko has been a game-changer for your internal processes. Thanks for the shoutout to the team and especially our onboarding process. Glad to hear that we really stepped up to make sure you were well taken care of. Thanks for sharing your positive experience, and here's to continued success with your streamlined operations! Cheers! 🎉🚀👍

5 / 5 Share

Jan. 2, 2024

Using it for more then a month now had many difficulties at the time of starting and setting everything, but the team for with me all the time Benn was my onboarding manager who helped me in every way possible their dashboard is pretty stable and easy to use I am happy to partner with them for my Whatsapp API, their mobile app still needs a lot of work in many aspects but overall it's a very good experience to me.

Store

Omacme

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

Absolutely, glad to hear you love Zoko's product and service! Thanks for the shoutout to Benn, your onboarding manager, for being such a rockstar during the setup. Sounds like he really had your back. It's cool to hear that our dashboard is easy to navigate and you're vibing with our WhatsApp API partnership. About the mobile app, thanks for your pointers to where we can level up. Keep those suggestions coming – they're gold for making things better. Thanks for sharing your thoughts and keep up this great collaboration! 🌟👍

5 / 5 Share

Nov. 26, 2023

Awesome product/app - stable app, quick customer support, awesome features. I switched from Interakt, Delightchat, and Wati - some have poor customer support, unstable app, and messages not triggered properly.

Store

Abbloo

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying our product and finding our customer support responsive and helpful. It's great to know that our features are meeting your needs effectively. We understand that every business has its unique requirements and that finding the right fit is crucial. While we're glad you've found our app to suit your needs, we also recognize the value that other services like Interakt, Delightchat, and Wati offer to their customers. Each platform has its strengths and areas for improvement, and we respect the effort they put into serving their users. Hopefully with our deep Shopify integration and ChatGPT powered order taking , we continue to break new ground together with you!

5 / 5 Share

Nov. 20, 2023

Their customer service is top notch. They helped us with tutorial of the app , account verification and even templates approval. Kudos to the team

Store

BEEGLEE

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience about zoko.io ! We're delighted to hear that our team was able to assist you effectively, from guiding you through the app tutorial to helping with account verification and template approval. Your satisfaction is our top priority, and it's gratifying to know we could meet your needs. Words like yours inspire us to continue delivering exceptional service. If you need further assistance or have any more feedback, please don't hesitate to reach out. Thanks again for choosing us!

5 / 5 Share

Nov. 16, 2023

Best whatsapp communicating app with an amazing support team behind it. I really recommend it. Fantastic support team. Friendly team . Definitly recomend to others. Thank You

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that you're enjoying our WhatsApp communication app and that our support team has been able to assist you effectively. Our team strives to provide friendly and efficient service, so knowing we've made a positive impact means a lot to us. If there's anything else we can do to enhance your experience, please don't hesitate to reach out. Thanks again for your recommendation and for being a valued member of our community! 🌟📱💬

5 / 5 Share

Nov. 9, 2023

A very good partner for shopify! They are taking care and are always willing to help quick! I can´t say anything negative about Zoko :)

Store

NUTRIQ

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

We're delighted to hear such high praise for Zoko as your Shopify partner! It's wonderful to know that our dedication to swift and supportive service is making a positive impact on your experience. Our team is committed to excellence, and your feedback is a valuable affirmation of our efforts. We're here to assist you in any way we can, so please feel free to reach out if there's anything more we can do to support your journey with Zoko. Thank you for your trust in us! 🌟

5 / 5 Share

Nov. 8, 2023

Extremely professional, easy to use website. honestly, It all thanks to the team. I have worked with Zoko on two of my stores, and the staff and support they provide hasn't been matched by any other service provider I have ever worked with. Thanks Chandu, you are the man!

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you and Thank you! We're thrilled to hear that your experience with Zoko has been exceptional, particularly with our dedicated team member, Chandu. It's folks like him that make Zoko great! It's always our goal to provide unmatched support and service, and it's gratifying to know we've made a significant impact on your stores. Your continued trust in our services is greatly appreciated, and we look forward to supporting your future endeavors!

5 / 5 Share

Nov. 2, 2023

The Zoko sales and tech team is remarkable. They go above and beyond to offer assistance in every way possible. They possess excellent listening skills, remarkable patience, and extensive knowledge. They guide you through the process and ensure you grasp the concepts. If you encounter any challenges, they are consistently available to provide support and aid. I've recently begun working with Zoko, and while there's much to learn and discover, it's reassuring to have the unwavering support of the Zoko team. Hats off to Rahul Ved and Chandu Appasani.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words about our Zoko team! It warms our hearts to hear how Rahul Ved, Chandu Appasani, and the rest of the crew have been like guiding stars for you, with their top-notch listening ears, endless patience, and a deep well of knowledge. We're over the moon to know they've been right there with you, making sure you're comfortable and confident every step of the way. Remember, we're always just a holler away if you need any help or have questions as you keep exploring the exciting world of Zoko. Your appreciation means the world to us, and we can't wait to keep on being part of your journey. Hats off to you too for being such a fantastic customer! 🌟🎩👍

5 / 5 Share

Oct. 24, 2023

The best whatsapp, facebook and instagram communication app on the market and believe me when I say we tried them all. Nothing compares to Zoko and the capabilities it has. I would recommend any company who is struggling with the different communication platforms to try Zoko.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review! We're thrilled to hear that Zoko stands out as the premier communication app for WhatsApp, Facebook, and Instagram among all the options you've tried. Our team has worked diligently to optimize its capabilities, and it's heartening to know that it's making a difference for businesses like yours. We appreciate your recommendation and your encouragement will remind us to continually enhance Zoko for merchants like you.

5 / 5 Share

Oct. 16, 2023

This is the first time i am writing a review and i truly appreciate their team, the support is just awesome. I am absolutely blown away by Zoko, the Shopify app! The support team is nothing short of amazing - they go above and beyond to ensure every query is addressed promptly and effectively. Their dedication to customer satisfaction truly sets them apart from other WhatsApp tools I've used in the past. The user interface is simply awesome! It's intuitive, clean, and makes navigation a breeze. I love how user-friendly it is, making my experience with Zoko incredibly seamless. Furthermore, the functionality of this app is top-notch. It streamlines the WhatsApp integration process like a dream, making it a valuable addition to any Shopify store. In comparison to other WhatsApp tools, Zoko stands head and shoulders above the rest. It's not just a tool; it's a game-changer. If you're looking for an efficient, user-friendly, and support-rich app, look no further. Zoko is the way to go! Kudos to the Zoko team for creating such an outstanding app!

Using app

6 months

Total reviews

5

Average rating

4.8

Developer Reply

Made our day! Thank you so much for taking the time to write such a detailed and glowing review! It's heartwarming to hear that Zoko has made such a positive impact on your Shopify experience. We've always strived to prioritize customer satisfaction and offer a top-tier product, so it's fantastic to hear that our efforts are resonating with our users. Your feedback not only serves as a testament to our team's dedication but also motivates us to keep pushing the boundaries and improving. Thanks again for choosing Zoko, and we promise to continue delivering excellence!

5 / 5 Share

Jan. 3, 2024

Tried out couple of other options in the market for whatsapp... On the product front, zoko seems user friendly, it solves majority of the problems seamlessly.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with our product. We're thrilled to hear that Zoko stands out in the market and has effectively minimized your frustrations with using WhatsApp for business. Our team is dedicated to providing seamless solutions, and your feedback reinforces our commitment to excellence. We're excited about our continued partnership and are eager to support you further. Thanks for placing your trust in us!

5 / 5 Share

Sept. 29, 2023

We've honestly had a great experience with Zoko so far. We had been wanting to start WhatsApp marketing for a while but everything just seemed overly complicated to get started with. Then a friend recommended Zoko to us. Everything went super smooth. The app is easy to use and configure and customer support is super helpful. They guided us through all the mess of Meta permissions and complicated integrations. We're still starting out but have already seen some good results through Zoko. Would highly recommend :)

Using app

4 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your wonderful experience with Zoko! We are thrilled to hear that our platform has made your journey into WhatsApp marketing smoother and more accessible. It's fantastic to know that our app's user-friendly interface and our dedicated customer support team were able to assist you through the Meta permissions and integrations, making the process less daunting for you. We are delighted to see that you are already observing positive results, even in the early stages of your marketing campaign. Your recommendation means a lot to us, and we are looking forward to continuing to support you as you further explore the possibilities with Zoko. Thank you for choosing us, and feel free to reach out anytime you need assistance. Happy marketing!

5 / 5 Share

Sept. 28, 2023

Zoko is a true lifesaver for my Shopify store. Their automation message templates have revolutionized customer engagement. With quick replies at my fingertips, I can respond to inquiries lightning-fast, providing top-notch service. And the broadcast messaging feature? It's a game-changer for promotions and updates. Zoko simplifies it all, making my Shopify business run like a well-oiled machine. If you want to level up your customer communication, Zoko is the way to go!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with Zoko! We are thrilled to hear how our automation message templates and broadcast messaging feature have significantly enhanced your customer engagement and streamlined your operations. It's rewarding to know that our solutions are making a tangible difference in the way you manage your Shopify store, and we're committed to continuing to provide tools like Zoko to help entrepreneurs like you excel in your customer communication efforts. Your success is our priority, and we look forward to supporting your business's growth further!

5 / 5 Share

Sept. 21, 2023

The onboarding process was seamless and we appreciate your assistance in every conceivable manner, and your team is truly exceptional.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! We're stoked to hear that the onboarding process went smoothly and that our team could assist you in every way. Our crew is here to provide top-notch service and we're glad we hit the mark for you. Your satisfaction is what we strive for!